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January 2024 by Vanessa Stanford
I went to my local T-Mobile in Richlands, VA and it was an amazing experience. The blonde girl named Bre was amazing. She was so sweet, kind and knowledgeable. She explained everything to me clearly and had a wonderful personality. I could not have asked for better customer service.
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December 2023 by Heather
The gals working there answered all of my questions and were very helpful.
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April 2023 by Anita Dee
Everyone working here has been very helpful.
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August 2021 by Samantha Turner
I can't ever get anyone on the phone the number listed will not work & no other store has their number either
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May 2021 by Mitch Street
Always friendly service…. They make you feel right at home…
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July 2020 by James Buskill
They really need to get people that know what their are doing.
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July 2020 by Mary McGhee
For one thing, the phone number listed is incorrect. Another thing, I returned an item in the store 3 weeks ago and it hasn't been taken off my bill yet. I called Customer Service and they said it hasn't been returned yet.
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July 2020 by Jennie L Dye
My sale rep : Ebony and Brad was so friendly and helpful took the time
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December 2019 by Clifton Prater
Very helpful. They was able to answer our questions but not able to full fill our needs. BUT they are going to work on our messed up contract and make it to where we will be able to get our new phones. So i have no complaints except with who did my other contract and messed it up. So be sure and read your contract or you to may get a screwed up deal.
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October 2019 by Eva Pope
Super nice and the manager seems to know what he's doing and he's super helpful.
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May 2019 by Carol Annie Blankenship
The Sprint Representative was very helpful and very knowledgable about the data issues affecting the Samsung S10 plus.
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May 2019 by Mark Clevinger
GBought a new phone and their great
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April 2019 by Jessica Sykes
always friendly and helpful and saved me tons of money
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March 2019 by Kerry Helton
Limited experience with this store, but good
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February 2019 by barbara horton
Lousy service inside store, as far as sprint cell service it's awful, calls drop,and texts fails. . They have a booster inside store that makes you think yours will have great service but sprint service is really bad here. And once you find this out, you are already in a contract and screwed! Get straight talk, don't fool with sprint.
