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October 2023 by Sasha S
TLDR: The owner (Artur) ultimately forced us to leave this review due to his incompetence and stubbornness. The actual movers were very nice, however we ended up paying a lot more due to owner’s mistakes.Full review: Last year I used a different moving company and it was the easiest and fastest move ever. It took them only 2 hours to move EVERYTHING and they were so fast I left them $100 tip. Sadly this year they were fully booked for September so I had to get quotes online from other companies.My friend had recently moved from a three story townhouse to another place and they highly recommended their movers, so I booked them. She paid $600 for the whole thing including tips (it took them only three hours!). Again, she had a large townhouse and tons of stuff and only paid this much.Artur (the owner of ARKO) reached out to my husband over the phone and offered to beat the price.On the day of our move Artur COMPLETELY FORGOT ABOUT US, and only sent movers 3 hours late. The worst part is that the truck was oversized and didn’t fit the loading dock! His excuse was that this only happens 5% of times, so he fails to see an issue here.Because of that it took our movers THREE hours just to load the truck for a tiny 1 bedroom.After the move was over we were charged $870. We were quoted twice less with other companies! Artur then called my husband and spent 30 minutes explaining how none of it was his fault.The owner never apologized, never owned up his mistakes and never beat the price of other companies. Very disappointing experience and horrible customer service.
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October 2023 by Oleksii Segeda
Had a horrible experience with Artur. Moving a small 1 br apartment took 6 hours and almost $900. This is absolutely ridiculous and literally any other company I contacted offered this service for half the price. Artur was great at marketing but terrible at delivering actual results, meeting client’s expectations and beating other offers as he promised initially. AVOID AT ALL COSTS
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August 2023 by Prathyusha R.
It took 6 whole hours to move my 1B1B apartment. The movers where not professional. My work desk was also damaged during the move, after speaking to owner he offered $50 refund but the tables original price was $200.
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July 2023 by Kristin C.
Incredibly helpful, careful with my belongings and efficient. Thank you, I definitely recommend!
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July 2023 by Nicholas Landolfi
After a big-name national mover backed out one week before my scheduled move due to "capacity issues", Arthur and his team at Arkos Moving were able to accommodate my out-of-state move to North Carolina, saving me significant cost, hardship, and frustration. Arthur worked closely with me to make sure I was satisfied and no details were missed. They carefully packed and loaded my belongings and because there are no middlemen involved, the total time from loading the truck in Alexandria to unloading my household goods in Fayetteville was about 18 hours. I would recommend Arko Moving to my friends and family as a superior alternative to large national moving companies.
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July 2023 by Lola Nester
I recently had the pleasure of using the services of a Arko moving company for my relocation, and I couldn't be happier with the experience. From start to finish, the team was professional, efficient, and made my move completely hassle-free.The communication throughout the entire process was outstanding. Arthur promptly answered all my questions and provided clear instructions and guidance. They were extremely organized and ensured that all my belongings were properly packed and protected. I appreciated their attention to detail and the care they took in handling my fragile items.On the day of the move, the moving crew arrived right on time and wasted no time getting to work. They were courteous, respectful, and worked diligently to ensure everything was loaded securely onto the truck. Despite the challenges posed by bulky furniture and narrow hallways, the team tackled every obstacle with ease and expertise.Once we reached the new location, the crew unloaded and placed each item exactly where I wanted it. They took great care not to damage any walls or floors during the process. I was impressed by their efficiency and how quickly they completed the job without compromising on quality.What truly sets this moving company apart is their commitment to customer satisfaction. Arthur went above and beyond to ensure that I was completely satisfied with the move. Even after everything was unloaded, they checked in with me to make sure everything was in order and that I was happy with their service.Overall, I highly recommend Arko to anyone in need of a reliable and professional moving service. Their attention to detail, exceptional customer service, and efficient work ethic made my move stress-free and enjoyable. I would not hesitate to use their services again in the future.Lola
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July 2023 by Yoshi Hassan
Extremely pleased with the services by these guys. Konstantin and Sergio were excellent and went above and beyond with their efforts. Great team!
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July 2023 by Max Becker
The movers were easy to book, friendly, and professional. Definitely will use them again!
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June 2023 by Nathan Nash
I’d recommend Artur and his team to anyone in the DMV who needs moving services. With most moving companies, they stick you with tons of fees. Artur was up front with his rates and there were no surprises. Very fair and extremely professional. He and his coworker were excellent and so efficient. They also took great care with all of my items. He moved me from MD to VA in such a swift time (even through Beltway traffic). What impressed me most was Artur’s communication. He was to the point, clear and concise. No BS, which I really appreciated. Go with Arko Moving for your next move! I know I will be!
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June 2023 by Nathan N.
I'd recommend Artur and his team to anyone in the DMV who needs moving services. With most moving companies, they stick you with tons of fees. Artur was up front with his rates and there were no surprises. Very fair and extremely professional. He and his coworker were excellent and so efficient. They also took great care with all of my items. He moved me from MD to VA in such a swift time (even through Beltway traffic). What impressed me most was Artur's communication. He was to the point, clear and concise. No BS, which I really appreciated. Go with Arko Moving for your next move! I know I will be!
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June 2023 by Kevin Adams
Arthur was a pleasure to work with. Great service and more than fair prices.
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June 2023 by Jenean Solomon
Konstantin and Sergio did an excellent job! Very hard working and professional. Thanks for making this move easy for us ?
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May 2023 by Naomi C.
We needed a movers for our new home half a mile away lol. We are a LARGE family moving out of a tiny house into a (thankfully) right-sized home. I usually do logistics but deferred to my husband with few instructions, so there wasn't a ton of space or time to pack everything and there was stuff EVERYWHERE.The good: They were on time ish and provide blankets dollies and tape.The bad: the crew only speaks Russian so without the owner, they're hard to communicate with.The result: they moved things out of order, doing the heaviest things last resulting in permanent damage to my thousands of dollar custom dresser that was less damaged moving cross country- I think they lied about wrapping it and my sons dresser because they were exhausted.It was a twelve hour move. They brought 3 guys when I suggested four and two of them were not ready. I had such anxiety when the owner said he had heartburn I thought he was doing to have a heart attack.It was a TERRIBLE move (that is ongoing) but the guys were nice and did their best. My biggest peeves are not wrapping my mattress, headboard and dresser- my headboard was dusty but now it's dusty and dirty smh. There was no way this was going to end perfectly though and my overall review is a B+. They did their job.
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May 2023 by Chelle F.
Arko Moving is simply the best! Excellent communications and responsiveness. No surprises, just a super friendly, efficient team of movers who did a stellar job. Outstanding value, no hidden fees. I highly recommend!
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April 2023 by Amanda G.
Arko moving did a fabulous job of moving our 1 bedroom apartment! Very friendly, efficient and professional. We also encountered a few troubles when moving out and they were super patient with us. Great work!
