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November 2023 by Mikki Dochez
I took my car here based on other reviews and I’m glad I did. I needed a VA state safety inspection and naturally waited until the end of the month. They were very courteous and were able to inspect my car right away while I waited in the lobby, which has free WiFi and coffee available. When I got in my car, I was happy to see it was clean and the technician completely removed the previous inspection sticker (and its sticky residue) and put the new sticker on straight. ? I will return here for future inspections, routine maintenance and other issues.
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October 2023 by Paul Masur
I've been bringing my cars here for several years now. Each time I bring one of my cars, I am impressed by the friendliness and professionalism of the staff. They patiently explain any problems and field my questions. They are upfront about the state of the car, and on more than one occasion have provided a polite "heads up" about expensive maintenance on the horizon. The front desk is honest and the mechanics in the back do excellent work. I've had everything from oil changes to major engine work done. I highly recommend this business, especially if you are tired of sales tactics. They want your car to work and for you to come back.Services: Auto engine diagnostic
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October 2023 by Rachel Han
I had to get a tire sensor replaced after running over the curb at the exit/entrance way of this very business Centreville Tire & Auto because their tow truck was blocking 2/3 of the road stalling 5 pm traffic. The timing of it was too coincidental for it not to be the result of running over the curb but I agreed to have the service done. I dropped my car off at 7:45 am, got a diagnosis call by 12:30 pm and the car was ready for pick up before close at 5:00 pm on the same day. They made it a super smooth and convenient process as someone who works right across the street from their building.
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October 2023 by Jae Shin
Went in on Friday morning (9/29) for a safety inspection, there was a wait since it was the end of the month but was quick once my car actually went in service! I feel I could this trust this place the next time I go in because the wait time was long (obvious sign) and the front desk people were friendly.
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September 2023 by Hyoung S
Had a great first experience getting my safety inspection and tires replaced with these guys. The tire package they offer is awesome! Mike was great in keeping me informed and getting the work done in a day. I think I found my new repair shop! Thanks guys!Services: Tires
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September 2023 by Olivia Timmins
Today, these guys were super helpful. I came here (Centreville one) in need to find the problem to a slow leak in my tire. After reading these great reviews, I decided to come here. It was definitely the right decision & I will be continuing to come here for future car needs. They were able to assess what the problem was, and before anything more expensive was done, they talked it over with me, and then was able to fix it after my approval. They took pictures and videos where the issues on my tire were, and they were so thorough about it. I was really able to understand what was happening and possible problems in the future from their communication. I love honest feedback. Plus, it didn’t take that long (90 mins). Will be coming back here!!Service: Tires
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September 2023 by Tanya Kendrick
This shop is honest, does good work, and doesn’t make up problems or upsell. Also doesn’t make non car experts feel like they are being taken advantage of. Has clean bathroom and free drinks. Highly recommend.
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September 2023 by Buggy Buggy
NOT THE MOST HONEST PEOPLE.....Took my car to have the headlight bulb replaced, they told me the issue isn't the bulb but the wiring. The said it will cost $160/180 to diagnose and then wiring repair will be estimated after the diagnoses, but roughly $500-700.I decided to give it a try myself, bought a bulb from Advanced Autos next door. with the help of a youtube video, i replaced the bulb, and there you go, headlight work perfectly fine for the past several months now.I take all my cars there for the past 7 or 8 years and now am thinking how many times they may have charged me for things that were never repaired or didn't need to be repaired (some were a couple of thousands bucks).I would strongly recommend to get a second opinion or find a honest shop before paying these guys your hard earned money.Don't let their sweet talk fool you.
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August 2023 by Hyoung K
Had a great first experience getting my safety inspection and tires replaced with these guys. The tire package they offer is awesome! Mike was great in keeping me informed and getting the work done in a day. I think I found my new repair shop! Thanks guys!Services: Tires
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August 2023 by Rick Bardouil
I’ve used your services on several occasions before and had no issues until now. I was quoted $340+ for a led brake light replacement in order to pass my safety inspection. I was told the issue was the unique “LED third brake light bulb” (all OEM) that was hard to find. Fair enough, I know how parts can be sometimes though my car is probably one of the most produced Japanese cars on the market; so i reached out to the manufacturer and had the “unique bulb” shipped to my local car dealer which I was able to buy for $4.I brought my car back to y’all to have the safety inspection done and the bulb replaced in order to pass my safety inspection with the part that your shop couldn’t find for less than $340 and was told that I’d have to go with your own part (the $340) if I wanted the LED bulb replaced and for me to be able to redeem the safety inspection I had already paid for. Im in your system.
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August 2023 by Lauren Elizabeth
I needed to have my tires replaced quickly before a trip and they were able to get my car in next day. Also appreciated that they were able to help get me within my budget for the replacement and included the alignment service. Ray was super helpful and communicative. Will definitely return!Service: Tires
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August 2023 by mahrukh ahmad
These guys are always so helpful. I love their service, been going to them for almost 5 years for everything big to small. Last week I stopped by their shop before a long road trip to get a few things checked. They happily refilled the coolant in my car and checked the tire pressure without charging anything. It's small acts of service like these that make me come back again and again.Keep on rocking you guys! And thank you.
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July 2023 by Charles Caprino
Hi Gary, I ordered four tires. They've been in for a couple weeks. I need to get them put on. You had a shortage of mechanics, so I waited. I would be happy to give you a review after the installation.Service: Tires
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July 2023 by Stan B
I have been using this shop that is located in my community for the past 5 years. Always saves me lots of money, they communicate effectively about the vehicle issues that need to be addressed and I have never waited more than 24 hours to have my vehicle returned. Recently saved over $800 with them because the dealer markup was incredulous. Had Radiator coolant and transmission fluid replaced, and sway bar links/boots replaced. Was able to utilize a 10% discount coupon from their website as well. My 1st choice for all of my vehicle needs!Services: Transmission
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June 2023 by John Lease
If you are looking for QUALITY car service, look no further than Centreville Tire and Auto. I have taken 2 cars there, and they are extremely professional, knowledgeable and get to the bottom of your cars problem fast. I had my tire pressure light come on, dropped it off, and they had it fixed, and noticed that my brake fluid line was twisted and fixed that as well. And it wasn't that expensive, in the 100 dollar range. I can't recommend them enough.
