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March 2024 by Adolfo Villamizar
Everything is there
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January 2024 by Dina
Worst place ever never going back I HATED IT I got a cake there and the middle was moldy!also a man that worked there said I can’t return it!
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December 2023 by Kelly H
Packages of grey ground beef in the meat department. Really poorly run store. I typically go there to buy dog food which is $2.09 a can. The label on the shelf says $2.09 and it rings up at the register as $2.39. As if groceries aren't already insanely expensive (especially at Giant) and they try to screw their customers even more. Will never be returning to this store.
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December 2023 by azty97
I often come here to get snack and usually everything goes well. The staff are nice, and they have plenty of thing to buy. I love that they have a self checkout which makes shopping even more quicker.
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October 2023 by Richard Wadden
The Giant Pharmacy located on Stone Road in Centreville VA is customer-focused and consistently displays an exceptional commitment to support the pharmaceutical needs of their clients. I have interfaced with several of their Pharmacists for multiple Covid vaccines and have been impressed with their “above and beyond” modus operandi.
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July 2023 by giao ngo
Their pharmacy staffs are the worse, can’t understand a thing you say, I called to check on my prescription and a lady got on the phone, asked for last name, I gave last name, she asked for first name I gave her the first name she literally went “I thought that’s not the last name” She did it about 5 times, put me on hold, a young guy pick up the phone did the EXACT SAME THINGOnce he found the name he went “Aite some old women called early and gave me the same name”!That was my mother, 68 years old that called! Speaking of being disrespectful to the elderly…… So I ask if the medicine is ready is ready he went “Uhuh” with an attitude!So Either you learn to understand your customers or learn to have better customer service, better both would do
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July 2023 by Joewy777
I mean, it's a giant, but it's chill there. Staff will help you if you ask. Clean which is nice.
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July 2023 by Alexa Corales
Everyone was so nice and helpful! I didn’t even have to ask and they just helped me out! Made my day :)
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June 2023 by Faith B.
Their pharmacy staffs are the worse, can't understand a thing you say, I called to check on my prescription and a lady got on the phone, asked for last name, I gave last name, she asked for first name I gave her the first name she literally went "I thought that's not the last name" She did it about 5 times, put me on hold, a young guy pick up the phone did the EXACT SAME THINGOnce he found the name he went "Aite some old woman called early and gave me the same name"!That was my mother, 68 years old that called! Speaking of being disrespectful to the elderly...... So I ask if the medicine is ready is ready he went "Uhuh" with an attitude!So Either you learn to understand your customers or learn to have better customer service, better both would do
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June 2023 by Kevin R.
Giant food, Stone rd. Centerville.Customer servise is a joke to them. I was trying to check out at the self service yesterday, very busy. Two of the terminals had items rung up, but had not been paid for, with all other terminals full. I asked the "customer service rep" standing there what gives? She snaps, you can pay for those things if you want to use either of those registers, there is nothing I can do. What a b***** and the manager barely better. A mile from my home, been going there for 8 years. But I will avoid it as much as possible for now on!Kevin
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May 2023 by Noel Hartman
They are rude and don’t kno what they are talking about at all because they kno Virginia law but I’m not from Virginia and they shouldn’t talk bout something they don’t know about
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May 2023 by Robb M.
If you can avoid this store, maybe you should. I go sometimes because I live right behind it, but I still usually drive a few extra minutes to Wegmans. Have you ever been in a store and smelled its bakery? The on-the-stem tomatoes? The neutral, inoffensive odor of a normal grocery store? Well, be prepared to walk in and smell...something. Is it the seafood department at the back? Is it rotting produce? A busted sewer line? Who knows. But there is often a funk when you walk in. Produce is often limp, bruised, or about to spoil. The meat case features dried cuts, the men's room is filthy (always, it seems), and the prices are higher on average than most local competitors. Here's the most positive thing I can say: the have great clearance prices. I grab everything from meat to beer to housewares at bargain basement prices. But I'd rather lose that and have a clean store that prices everything more competitively.
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April 2023 by Kami Sharghi
worst giant in dmv area!This particular Giant store located in the DMV area is disappointing. It's puzzling to me that they have a 4-star rating on Google, as their customer service is subpar. The products sold are no different from other Giant stores, so the quality of service is what sets them apart. However, this store fails to meet the basic expectations of customer service, which includes answering customer inquiries. Despite my repeated attempts to get information from the brown-haired and Asian employees at the customer service register, they seem disinterested and unresponsive, even when I try to express my gratitude. I've requested to speak with a manager multiple times, but they seem unavailable and unresponsive.Additionally, I had a frustrating experience where I waited for an hour to obtain a $15 item that came back with wrong receipts. To make matters worse, they were unable to locate the item in their system and even tried to give me a different item. This is highly offensive, impolite, and completely unacceptable. Given that I and my friends and family constitute a significant portion of their revenue, I find their behavior highly discouraging.To the store manager: if this continues to happen, I will not hesitate to be confrontational and take further action to address this issue.
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April 2023 by Jenny Kammer
They just started limiting all self checkout lanes to 20 items or less. Minimal regular lanes open, so I had a much longer wait than normal, even though half of self checkout was empty
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March 2023 by Karl Berger
Pretty good Giant. Clean and well organized. Good service. No bank.
