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June 2025 by Jadhav Gurunath
Good but For Clothes
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June 2025 by Michael B
Always experience friendly customer service when dropping off donations.
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May 2025 by LT P
Very easy drop off location. Very easy to work with the staff. Pull up to the front and you're out in however amount of time it takes you to unload your, usually less than 5 minutes
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May 2025 by Sue June Kim
Will definitely check this location again in the future. Found a few frames and especially liked this one.
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March 2025 by Janet Jandrositz
This Goodwill has a great selection of clothing, house goods, crafting items, and so much more. It’s my favorite Goodwill in the Centreville, Manassas, Herndon area.
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May 2024 by Taunya Beumer
Non priced item policy should be overwritten by a manager.
I live 4 hours away and wanted a small glass and wooden hearts without price tags.
It is a nice facility with very kind employees.
I’m sorry not to have given a five star review.
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May 2024 by James West
Item marked with 2 $3.99 stickers and 1 $ 6.99 sticker. Other two packages marked $6.99. Manager charged $6.99 for all three packages as he essentily stated if I want it I would pay. Should not the one be at $3.99? I will be taking my donations elsewhere from now on, and I have donated a lot of items to them the past few of years. There prices have increased (at least double) over the course of the last several years it really is not much of a bargain. Yard sales are better.
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April 2024 by Lizzie Kye
Been to this location many times for trinket shopping and have never had any issues until today. One of the cashiers dumped the contents of my basket out onto the counter, but I was buying a bunch of mirrors… and all my other stuff came crashing down on top of them. On top of all that, her attitude was so rude during the whole checkout process. Then she dumped all my items into the bag (mirrors on the bottom ?) so I’m just glad my mirrors didn’t break then and there. I was so stunned by their behavior…worst customer service experience I’ve ever had.
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March 2024 by Soda C.
Good size store and great prices - exactly what you should see at a thrift shop! I visit this location often. The staff is very kind too.
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March 2024 by Angelica Reyes
Second time purchasing here, specifically asked what the return policy was and was only told must have receipt and tags attached. Didn’t get a chance to try on because the fitting rooms were full for 30 minutes straight and they were closing early. Came in for returns and was told it’s after 7 days and they can’t do anything. Cashier didn’t tell me 7 days but the manager said “I know this cashier very well” as if I was lying. Most stores are 30 days and cashier never mentioned 7 days or I would have come back within that time; literally came back at 11 days. Poor customer service, poor policy.
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February 2024 by Eric Chung
When I was doing a major cleanup in my study room, I realized that I had a lot of stationery that I had bought and never used.I had tons of paper notebooks that had been sitting in boxes for years, dozens of new pencils, ink cartridges, film, stickers, etc.It's nice to know that there's a place nearby where I can share these unused, hoarded items with someone who needs them.
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February 2024 by movement is medicine
Today, February 7, 2024, a donation attendant; a tall, burly, middle-aged, dark-complected male stared me down as I walked from my vehicle to the store. I didn't have any business at the donation center and yet he disgustingly stared me down until I was out of his sight.Next time (and I hope I never encounter him again) | will have my camera recording and will use this as evidence to file a complaint with management seeing as I doubt they would even hear me out without showing them proof they hired a creeper. Very unprofessional!
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February 2024 by Autumn A.
Today, February 7, 2024, a donation attendant; a tall, burly, middle-aged, dark-complected male stared me down as I walked from my vehicle to the store. I didn't have any business at the donation center and yet he disgustingly stared me down until I was out of his sight. Next time (and I hope I never encounter him again) I will have my camera recording and will use this as evidence to file a complaint with management seeing as I doubt they would even hear me out without showing them proof they hired a creeper. Very unprofessional!
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February 2024 by Daniel Salcedo
I live 50 minutes away from this location. I was in the area for an eye doctor appointment so I decided to stop here before heading home. I bought a heater for my back room to help heat the room. Well getting home to plug it in it did not work. So after calling the store they informed me they don’t test electronics. So beware. I lost that money
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December 2023 by Guy B.
Good selection, but the miserable cashier shoved our mug between the clothes and THREW it inside bag and it fell out and I thought it cracked. I told her, "How about you wrap it with paper instead of throwing it around" like a hooligan. What a bitch.
