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March 2024 by Betty H.
Nova collision fixed up my Tesla after a hit and run - their estimate came in as the lowest and they patched my tire for free as well. My car looks brand new! I would highly recommend their services. As a bonus, they are in the same building as the Enterprise rental car agency (which was mid - low selection but acceptable). Richard helped me out and the whole process was super smooth.
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March 2024 by Karen Grant
I am extremely pleased with Nova Collision. This is the 3rd luxury car they have repaired for me, each time doing an exceptional job. My family and I are so pleased that we opt to bring all of our business to them! They are efficient, professional, courteous but most of all “fair” and honest! Thank you to the owner and employees …Excellent job!
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February 2024 by BluSkyOne1
Hit a deer at 45mph no chance to react it ran full speed into the road. NOVA saved my car, The body work is top notch they got everything working correctly, adaptive radar cruise control, lane trace, lane assist, key-less entry and auto high beams.
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February 2024 by R Valencia
Great experience and communication was excellent.
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February 2024 by John Scheetz
They took 10 days to tell me my car was total loss why so long would not recommend them from being so slow
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February 2024 by Mark Wright
NOVA Collision Center staff are quick, professional, and fair. Their estimate was realistic and their advice friendly. No one looks forward to collision service but it’s reassuring to know an honest shop like this is close at hand.
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February 2024 by Venus
Best service & Best price.
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February 2024 by Steve R
Brought it in for body repair in the front drivers side. Engine was fine with only 70k miles. After the body repair was complete was told it needs sparkplugs and coils replacement. Now it runs very rough. Never had that issue with the 5 Hyundais we’ve owned. Don’t believe it’s a coincidence as it Doesn’t make sense. Manager said just ‘timing’. Will never bring my vehicle there for body repair.
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February 2024 by John C
Needed a small repair and NOVA Collision came through with the lowest quote and did a perfect job. Almost impossible to tell there was damage, and the paint was blended perfectly. My car was washed, polished and vacuumed when I picked it up. I highly recommend them and kudos also to my account person Douglas P. If nothing else, spend the $20 (if not going through insurance) and get an estimate. NOVA Collision must be one of the bigger repair shops in the area, so they can also turn around your vehicle quickly (important if your insurance doesn't have unlimited rental car reimbursement or you just need your car back ASAP).Initially, I went to two other collision centers in Arlington and Fairfax that were closer to my home and told them that I was paying out of pocket. First time getting estimates, and both were within 10% of each other, so I figured they were about right. I had actually called NOVA Collision as well but they were the furthest away and also have a $20 fee to provide an estimate (I didn't want to pay that).Two weeks later, I decided to go through insurance for my repair and NOVA Collision was one of the centers listed by my carrier. I called for an appointment. This time no $20 fee since it was an insurance claim. Douglas reviewed my car and provided a quote that was about 20%-30% lower than the two earlier quotes I got. Douglas didn't include any bogus work requirements that the other shops claimed was necessary.
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February 2024 by shakeel iqbal
Good experience
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January 2024 by mark kim (marky mark)
They did a fantastic job on repairing. However they should’ve explained to me about the job they did when I picked up my car
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December 2023 by Ron C.
I was looking for a new mechanic and gave them a try. Fair prices and good service. It is tough to find a fair mechanic but they seem to be one.
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December 2023 by Jim W.
Brand new vehicle they repaired, paint did not match, they scratched the rear glass and many other things wrong. Dirt in the paint horrible work. Take your vehicle some place else this place does horrible work!
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December 2023 by Kelly Kim
I was very impressed by the level of communication from the front desk to the estimator. I received text updates through the service. The work was done in half the estimated time and it was a nice surprise to pick up a fully detailed car in addition to the repair. I will keep NOVA Collision Center in mind for future needs!
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December 2023 by Kelly K.
I was very impressed by the level of communication from the front desk, the estimator, and the mechanic. I received text updates through the service and it was super easy to check my car in and pick it up. The work was done in half the estimated time and it was a nice surprise to pick up a fully detailed car in addition to the repair. I will keep NOVA Collision Center in mind for future needs!
