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“My experience here has been infrequent, but all positive. Front line customer service folks have been polite every time, and very patient. They recently found my phone left behind just before closing time, and the next day I found it had been set aside with a note explaining where it was found etc. ... we were happily reunited. Thank you, USPS!”
8:30AM - 12PM 1 - 5PM
4625 Sudley Rd, Catharpin
Post Offices
“I drove out of my way to come to this PO because of all of the great reviews and I wasn’t disappointed!! The woman working the desk (maybe Cathy?) was wonderfully helpful and nice. A great experience!”
9AM - 1PM 2 - 5PM
12644 Chapel Rd, Clifton
Post Offices
“Grew up in Clifton my entire life, 30 years plus. The people who work here and live here. Are some of the nicest, kindest, sweetest human being's you will ever meet. When you come in be polite, and give respect. They will return the favor.”
9AM - 1PM 2 - 4:30PM
45005 Aviation Dr Ste 120, Sterling
Post Offices
“The clerk at the window was very helpful. The place was quite empty so I was quickly served. Google maps led me to the Marriott across the street. Until they fix that, Look at the address and the attached picture, and you'll find it. There are mailboxes out front and parking for USPS.”
“today (September 11, 2023) I came to ask for a passport! I would like to express my gratitude to Di China for her professionalism, kindness and smiling face. (I really wanted to live to be 1000 years old)! She took a passport photo of me and thanks to her optimism and positivity, my photo turned out very cool! Thanks Di China, you made my day!”
“Was there on November 16 I have years of not going to a post office but stuff was very polite and was fast. Expecially Mr. Tim he was very helpful as I didn't know what I was doing we even joke as I had a eagles sweater but I am a cowboy fan lol very nice guy very professional”
8:30AM - 2PM 3 - 5PM
9108 Church St, Manassas
Post Offices
“My favorite post office. Nice employees, good service. Note that windows are closed on Saturday (all day) & between 2-3p on weekdays (for employees’ lunch). Does not have self-service machines, so avoid those times. Otherwise, my favorite!”
8:30AM - 2PM 3 - 5PM
2049 Old Centreville Rd, Manassas Park
Post Offices
“First time in this location. Short line. Only one person helping at the counter. Even that didn't stop Rafi from being helpful, courteous, friendly and fast.”
“I always have an outstanding experience at my local USPS service center. The staff was courteous, efficient, and extremely helpful. They went above and beyond to assist me with my mailing needs, ensuring everything was handled smoothly. I highly recommend this location for exceptional USPS service.”
“Even when it's super busy, I've been greeted by staff in a friendly and helpful way. And when I've used the kiosks for mailing packages, I usually don't have to wait, or not wait long, before using.”
“weighing in on this highly controversial establishment, I was helped by Raj and she was quite polite and swiftupdate: today I was helped by Michael and he seemed polite enough. didn't say much but scanned my package swiftly and honestly that's good by my standards.”
“Our family was fortunate to have a pleasant professional service with Ms. Maritza for passports with the 2 underages: early for the appointments and got through the process quickly.We aso noticed she was polite in treating the family prior to us. Sharing with them info to please make appointment on line because she is unable to assist them at that moment.Thank you Ms. Maritza !!!”
“Outstanding customer service.I cannot speak for the the delivery personnel but...The gentleman who helped me out today Mr. Delia provided me with excellent customer service over the phone. He took swift action to locate my package and prepare it for me to pick up in the afternoon. He answered everything I asked of him with professionalism and respect.My package was sent to me with “signature required.” Unfortunately, I missed two attempts for delivery and was very concerned that my item would be returned to sender.SUPERVISOR MICHAEL DELIA was an awesome help today and i’m very thankful that he picked up the phone when I went through a short automated system.Thank you, Mr. Delia. ??”
“I found the staff professional and patient, advising on most affordable options which can fulfill the needs. The waiting time was acceptable during weekends, they seemed to allocate workloads pretty efficiently.”
“As far as post offices go, this one is really good. Usually pretty busy but you don't have to wait too long in line and ive always(over 10 years) been able to find a parkingspot. They've got passport services and if you're terrible at taking out your mail from your mailbox (like I am) they will kindly hold your excess junk and remind you often. I love the kiosk where I can just waltz up and buy stamps - on my own! Anyway. If you live in the area I recommend this location.”
“I read lots of reviews about the passport service here so my expectations were low. BUT I kept an open mind. We came on Saturday morning during walk in passport hours and arrived right at 0900. We had all the correct paperwork and we completed 4 passport applications with photos without issue. Maile was fantastic and very helpful. I honestly think some people just don’t read instructions online and don’t come prepared and expect magic. Come prepared people! They don’t make the rules! I watched as more people showed up without the required paperwork/documents and with less than pleasant attitudes. Thanks Maile for all your hard work!”
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“Everyone there is always so nice. I go there specifically for that reason I try to walk in with a positive attitude, knowing it will take time because people have lots of questions when you go to the counter.”