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March 2024 by Wumiti Aierken
Quick service
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March 2024 by Megan Erb
I have been coming here for a couple of years for oil changes and routine maintenance. I appreciate the quick in and out and friendly employees. My last visit was less than satisfactory though, so I won't be back. After getting my tires rotated, an employee did not properly put the hubcap back on one of my tires. By the time I got home, it was gone. My husband drove back to the store and reviewed the video with the manager, Ahmed. Ahmed saw that the hubcap was not properly put on and apologized, promising to replace it. Over the course of two months I have stopped by and called multiple times inquiring about a hubcap that was supposedly ordered, only to be given the run around over and over again. Once Ahmed said it was shipped to his house and he would bring it the next day and call me. Crickets. They could have retained my loyalty by just replacing the hubcap or giving me the credit to buy a new one.
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February 2024 by MICHAEL ARNDT
This location represents the name Valvoline. All the different aspects about oil are covered.The communication and recommendations were really well defined.I will be going back for a 3rd time!
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February 2024 by Ali Ahmad Sabawoon
This place is a total scam. Stay away from them people. They will do everything they can to charge you extra for their so called specialty filters.
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February 2024 by Liliana Kim
Very good prices and delicious pupusas!
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February 2024 by T B
Unfortunately dishonest technicians and manager.I brought my vehicle in for an oil change and asked for an assessment of the rear passenger tire. I was told that they couldn’t touch the tire and was shown a photo of another person’s car to support their reasoning. The manager stated that the rotor was the incorrect size and referred me to another mechanic in the area that would give me a “good deal” for a replacement service .I took the vehicle to a different shop and was allowed to view the entire wheel base for myself and was assured that the part is the correct size to vehicle specifications. Furthermore, the photo of the rotor shown to me by the valvoline manager was absolutely not the rotor installed on my vehicle.I’m not sure of the reasoning for the staff to blatantly lie but I'm happy I sought out another opinion. I wont be returning.
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February 2024 by Ken T
I've never seen Valvoline as the best, but the level of incompetence I experienced here was wild.Pros: Very friendly staff and quickCons: Lack of knowledge by some staff, lack of attention to detail, and inability to perform work.They claimed that the oil filter was on too tight and they were unable to take it off. If they are unable to, with specialized tools and the perfect garage, how is anyone else supposed to? They replaced the oil, but did not reset the maintenance light for oil change.We also wanted the tire pressure to be checked and filled. They specifically asked us about it and we requested that they did. They completely forgot about it and we drove out thinking maybe the tire pressure gage just needed some time. No, they forgot.It ended up being a complete waste of time. I gave them 2 stars because they were at least nice.
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January 2024 by Kaia McKay
i don't know the name of the girl that helped me but she was amazing!! super helpful and informative and kind
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December 2023 by Gabby Porter
I came here to get my oil change and had the lovely experience of meeting Haley and Ahmed! They were both so friendly and personable. I do live closer to the one in Manassas but I will SO travel the distance to have them service my car again! Thank you Haley, Ahmed & Steve! You guys were awesome!
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December 2023 by Sarkawt Shamsulddin
Great staff, fantastic service. Love to do oil change here always. Suhail and Ahmed were awesome.
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October 2023 by jennifer
Talk about responsible people, 15 minutes for an oil change, say goodbye to leaving your car until forever at the other places, just sit in your car and get it done, and you also get all the other fluids check and top up, lights check and air pressure on your tires check ✔️??
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October 2023 by Jess G
The team here were incredibly personable and helpful during my visit. They made me feel genuinely cared for and not unduly pressured, and communicated information about my vehicle in a clearly explained way. I have been to this location twice and the team here are definitely the reason I return as a customer.Service: Oil change
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October 2023 by Zeshan Haji
Had an exceptional experience at this Valvoline location. The service was top-notch; Musa and Ahmed were both knowledgeable and friendly. I thoroughly enjoyed the professionalism of the entire pit crew. Will definitely return for future services. Highly recommended!Service: Oil change
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October 2023 by Hunter Mason
I typically hate getting my oil changed but Steve (I think that was his name) did a great quick job without being aggravating and annoying like workers at many other oil change places I've been to.
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August 2023 by Kimberlee Grimes
There was a little bit of a wait, which makes sense on a Friday afternoon. The service was great and they moved quickly. They honored my coupon even though it wasn’t scanning right. Overall, I was very happy and will be back. Thanks again!
