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January 2024 by Mark Richards
What I like the most about advanced automotive is that the team is accommodating, competent, and trustworthy. It seems like anytime I go to any shop to get anything done for a car, I get some big sales pitch to do things that I know for well don't need to be done. My experience with advanced automotive has been completely the opposite. I get my car inspected there every year, and periodically they've commented on things I should keep an eye on, but they've never tried to convince me to change my brakes early or change my fluids early or any of that kind of nonsense. I just paid my car off at 6 years and brought it in for an inspection. I asked the team to take a special look over the entire vehicle and let me know if there's any preventive or responsive maintenance I should do it this point. Again, they came back with a couple things to keep an eye on, but there was no artificial sense of urgency to trap me into doing something now. For this reason, there is a 100% chance that when I need work done, they're going to get the job.
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January 2024 by Kimpton Sp
Took care of the issues nobody else could! I needed an alignment and have a 2 inch lift kit on my SUV. We drove it overseas for 3 years on some horrible roads - off road, places it shouldn't have gone, and really pushed it to the limit. The mechanic at work told me what I needed to get done (that he couldn't do) and when I took it to Advanced they diagnosed everything exactly like the mechanic at work did (I didn't tell them what I knew so they're top notch in my book). The guy at the front who helped me (Preston I think) was great! He kept me updated and gave me alternatives with different prices.I would definitely go back to them (although I hope I don't need to) as I feel they can fix anything and were honest.Thanks!
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January 2024 by Chris Nicklas
Did a speedometer test here and it went great. They have a dynometer to test your car. Also a very respectful team and front desk. I applaud you guys for your speed and customer service.
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January 2024 by Chris Barnett
Excellent shop. They are the best I have found in the area. They are always professional and do excellent work. I have been bringing my car here for a year now and always leave impressed.
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December 2023 by Lisa Walton
I was dropping my car off on a Friday evening for service on Monday. I was greeted by Preston who was so pleasant and very helpful. He said we can look at the car now and let you know if we find something wrong. Donny came and told me it needed brakes.They replaced the brakes and I was ready to go within and hour.What excellent service! I will never take my car anywhere else.
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November 2023 by Jack Hazerjian
I have gone to have my car serviced there for the past four years, I remain impressed with the staff's professionalism and reasonable prices. When I needed to replace my shocks, they quickly found an alternative source for them when their first choice fell through. Great customer service.
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October 2023 by Mikey Johnson
Had a issue with the way one of the employees was driving. A company owned truck. Brought to the attention of “Donnie” and he brushed me off saying it was not his problem, well. You are the owner. So it is your problem when you have employees representing you’re company. Hope you do better with the next people you hire.
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September 2023 by katie Johnson
Now we all know it's hard to find a REALIABLE, TRUSTWORTHY, HONEST mechanic now a days but I'm here to tell you this is the place!! I've been going here for more than 2 DECADES and the folks here never disappoint me from simple oil changes to full blown in depth auto repairs, this is the place to go! Thanks Donnie, Phil and ALL the hard workers here at Advanced Auto Repair! YOU ROCK!-ANDY D.
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August 2023 by Heidi Kibirsky
Thank you to Chris and Advanced Automotive for the excellent and efficient work done on my car! I had lost hope in car repair shops after dealing with another local repair shop and my dealership. But you have renewed my faith and created a new fan. They are a AAA recognized repair shop and within an hour of my car arriving provided me with the diagnostic report and estimate for repairs. No trying to sell me anything additional just get my car repaired so I can get back on the road. My repair was completed the next day, so I was without my car for less than 24 hours. I can't say enough good things about this place and the service I received!
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August 2023 by Nicholas Kovacic
These guys are top notch and always get me in and out. The technicians come out and personally deliver your vehicle, go over what they did in detail and the service advisors are very knowledgeable and professional also. You would expect to pay to dollar at a facility like this but the prices are the best in town! Highly recommend AA for your maintenance and repair needs, minor or major.
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July 2023 by Kristian Staub
Watched 2 other people fail inspection for "play in ball joints" while I was waiting and received my failed inspection, for play in ball joints.Take that for what it's worth and be aware.
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July 2023 by Belinda Haskins
They are the best ! Always fair, great at timing and prompt response, would not use anyone else, been coming here 10 years.
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June 2023 by Greg Soderstrom
My car needed some significate suspension repair work due to rust. The sub frame, lower control arms and the sway bar links and bushings need to be replaced.The Toyota dealer quoted me an exorbitant price for the repair, claiming that the engine would need to be removed in order to make the repairs.Advanced Automotive accurately diagnosed the problem and fully explained the issues, my options, and their recommendations.The work they performed was excellent. I know this because I checked, and all of the work was done exactly as quoted. The car now drives perfectly!The entire process was professional, straightforward, honest, and I could not be more pleased with their service. And the best part is that I saved almost half of what the dealer wanted, and the engine did ‘NOT’ have to be removed. Humm.Service: Steering & suspension repair
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June 2023 by D Y
this was couple years back. just happened to stumble upon this shop. I got alignments from them many times after trick trucks installed BDS lift kit on my Tundra. Wasted so much $$$ and they do not warranty any alignment issues when they are the one who did it initially. Scammers! Beware of this shop + trick trucks.Edit: after reading other reviews, yes they do not treat minorities the same as white people. I felt this as well.
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May 2023 by April F.
I needed my car towed from Tysons. The tow truck driver from Advanced, Josh, was fantastic. Very kind and personable. Chris at the front desk - also kind and helpful, and kept me updated as to when my car would be finished. One of the mechanics even helped me open my soda when I was clearly struggling! My car was fixed in just a few hours and came in at the cost quoted to me. I can't necessarily speak to the value, but the staff I dealt with were great, and my car is working again! Can't ask for my cvs more than that!
