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October 2024 by Brannon McNeillie
We left our dog with them for a 2 week Board and Train a couple years ago and have been using them for boarding ever since. It’s nice to have somewhere we can trust to leave our buddy when we go out of town, especially since he’s not the easiest to deal with sometimes (separation anxiety and dog aggression). He’s usually excited when he gets there and seems happy when we pick him up.
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September 2024 by ash
I am not a customer of this business but I was a witness to one of their workers being abusive to a dog. I recorded it and showed it to the manager on duty but I would not trust bringing any of my pets here if they hire people that treat defenseless animals like this. I witnessed the worker smack the dog in the face and drag it on its leash all because the dog got scared and accidentally tripped him. If you love your animals do not bring them here
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August 2024 by Robert Brown (herndonbassist)
It's always tough being away from our furry children, but the staff is a wonderful here and we always feel good leaving our loved ones in their care!
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August 2024 by Douglas Calvert
I can't say enough about the friendly and knowledgeable staff. The place is always bright and clean. We do training and doggy daycare here. I can't imagine going anywhere else.
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July 2024 by Claire M
After having some behavioral issues, I called Dog Wizard and had basically an hour long therapy session with Bryan over the phone. He really listened to what I was looking for and connected me to our trainer, Autumn. I noticed a big change in Chicken’s behavior over the two months and her leash skills, independence, and recall noticeably improved. You must be willing to “do your homework” between sessions and after the program altogether, but can see amazing results if you are disciplined.
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July 2024 by Tyrelle Abas
First and foremost, Kudos to you Sean! You did a great job training Theo. We are so grateful and thankful for having you as our trainer. You always kept us updated with photos and videos on Theo's progress within the 2 weeks. Sean did a great job of answering our questions and addressing our concerns on the last day of Theo's training. We highly recommend Sean! Thank you to Sean and Dogs Downtown.
-Abas Family
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June 2024 by Susan Hardee
First let me give a huge shout out to Sophia and Alexa for the amazing job they did training my service dog, Leo. Leo and I have been integrated now for almost five (5) years, and no matter where we travel folks always ask where I got him from and compliment on how well trained he is as a service dog. Having Leo has given me the support and freedom I needed to return to an almost normal life post injury. I proudly tell everyone that I got Leo from Dog’s Downtown and always recommend they give Sophia and Alexa a call. For anyone looking for a service dog highly recommend sitting down with Sophia to determine if a service dog is right for you and your lifestyle. To Sophia and Alexa thank you ? ladies and appreciate all the hard work you put into Leo and I. It has paid dividends.
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May 2024 by N D
I have an overly energetic & hyperactive (almost) 2yr old Doberman. She's playful & sweet but can be overbearing & mischievous. This Daycare has staff that genuinely like to be around dogs and have the patience she needs. They match her with similar sized and similar energetic dogs so she can make her play day really count. My favorite part is the detailed report cards they send you with pictures/videos and comments about her behavior through out the day. Making reservations & paying online through their portal makes it so easy & smoother instead of having to call in everytime to make a reservation, or wait to pay at the counter when I pick her up. & Love how its only 5min away from my job! Great staff, roomy place for dogs to play instead of just being in a kennel. My dog literally cannot wait for me to open the door for her to run inside the Daycare.. Great place, I definitely recommend it! Especially if you have big dogs who need to let their energy out..
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April 2024 by Chrissy Shawver
We found DogsDowntown (DDT) when we were looking for a service dog. I had called places all over the United States, DDT was the only place that understood our urgent need and offered to help us. When I say Sophia and her team were a life saver, I am not exaggerating! Their professionalism, knowledge, flexibility, patience, and kindness to us during a very stressful time was priceless. We have a fabulous Chocolate Labrador Retriever who literally saved my husband’s life!! DDT is a place that not only offers exemplary services, but cares about the needs of its customers!
Chrissy & Craig Shawver
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April 2024 by Megan Mullin
We boarded our pup here twice now. Overall an okay experience. First time was fine, other than they left her harness on and hadn't been watching her, she ate through her harness and destroyed it. This second time the front staff weren't as friendly or warm when we dropped off or picked up. Our pup also seemed to be anxious to leave when she was picked up and obviously hadn't been given a good morning walk yet.
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April 2024 by MFS Roberts
Love the new space! My dog always comes back to me after a boarding happy and relaxed from your care.
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April 2024 by rodney rose
Excellent place to enroll your dog. Training, daycare, and boarding. They do it all. I Highly recommend it. My pup loves going to skoo, as I like to say.
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March 2024 by Risa May
I’m sure that most of the trainers warrant all of these great reviews, but when I tried to schedule (fall of 2023) the only trainer that had availability was Clifton (Cliff) and it was a highly disappointing experience. I booked four sessions. When I arrived for the first he explained that since I didn’t bring the right leash — which nobody had mentioned to me before that moment — we couldn’t do any active training. So he spent the entire session giving my dog treats and talking to me. The next three sessions were all the same, we practiced walking back-and-forth and one single command ("leave it"). Cliff also discouraged me from letting my dog sniff during a walk, saying dogs are just looking for things to put in their mouth when they do that, which is such outdated thinking it’s laughable. The facility is well set up for training sessions, I’m sure it’s great if you get someone else.
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December 2023 by Katie Rizzo
I found Dogs Downtown after my doctor and I decided a service dog would benefit my life. I was not in a place where I could manage a new animal, let alone the training, myself and I am so grateful to Sophia, Alexa, and the other trainers that selected the puppy and trained my girl from puppyhood into my perfect partner in crime. She has given me my life back and the trainers were a big BIG part of that. Everyone at Dogs Downtown is very patient and understanding, to the humans and the animals. Do not hesitate to come to them with any of your dog training needs!
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December 2023 by Maggie Chamberlain
Cannot recommend Dog’s Downtown highly enough for training! We did a two week board and train for our three year old goldendoodle and are so impressed with everything he learned as well as the professionalism, communication, and ongoing commitment of the Dog’s Downtown staff, especially our trainer Sophia. The staff loved our pup like their own and sent many updates throughout his two week training and answered all of our questions before, during, and after the board and train. We look forward to coming back for future group training sessions!
