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March 2024 by Taylan Akgun
Michael is perfect guy. He helped us for everything. You are so Lucky if you meet with Micheal.
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March 2024 by sam cowgill
Agent was super helpful in quick time of need
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January 2024 by Dan Ryan
Adel is awesome. I reserved online, showed up (he was subbing at the Herndon location), and he took me through the process clearly and concisely. Good man.
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December 2023 by Stephanie Serrano
Great customer service and a well put facility! We had two large storage unit and the process was a breeze. Thank you for the amazing service!
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November 2023 by Pree Rajapakse
Adel was the store manager today . He was extremely helpful and fantastic customer service. He spend time explaining the whole process of storing goods. I am so glad to meet a person like Adel and the facility is clean and secured would recommend it to anyone who want use itI
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October 2023 by Wesley_G
Jay Madhav is truly exceptional! His dedication, expertise, and professionalism are second to none. and his ability to navigate challenges with ease and provide innovative solutions was truly impressive. He's a remarkable individual who goes above and beyond to ensure success. I would highly recommend Jay Madhav for any endeavor – his talents are simply outstanding!
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October 2023 by Raidyl Smith
I stopped in to see a 10x10, and Jay was a great help for me! After going over my furniture with the space we looked at~He informed me of the space I needed and took the time to show me the difference. He explained everything to me in which I understood and he was extraordinarily patient! He made my choice comfortable for me! Thank you for your time Jay!!!
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October 2023 by Michael Bowley
Jay was awesome. He anwsered my many questions and was polite and courteous. Showed me some units. Went over everything. Was a pleasure talking to him. He knows his job well and explained everything that I needed to know.
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October 2023 by Asha Patel
I came in to rent a storage unit to help with the transition into my new home. Jay was able to pair me with the right size unit, and answered my questions which put me at ease. Thanks for the excellent service.
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October 2023 by Gary Ihar
My rental experience overall has been positive. Management, especially Sam and Jay, is responsive and friendly. This is my second rental and the best so far. Thanks, guys!
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August 2023 by Rachel Jackson
Amazing experience! Jay was so sweet, accommodating, and personable. Answered all question and concerns and set us up with a nice unit fairly quick! Thanks for the positive experience. As an avid extra space out of state user would recommend this location. Had a chance to visit a few locally and this location fit my 5x5 needs. Also they have 24 access units which would be perfect for any hour needs! Would love for car storage.
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August 2023 by T T
I’ve been a customer of Extra Space for a few years now, and I can sincerely say, outside of keeping my belongings safe, they have also helped when I really needed it. Today I spoke with Ahmed who was considerate and understanding, and worked to hear me out and assist accordingly. I don’t know that you can find this type of service just anywhere.
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August 2023 by swarup kurella
Ahmad was wonderful. He followed up on the reservation and made sure I get the best experience.
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August 2023 by Twiki G
Excellent customer service from Sam! I had to make several changes in my storage requirements in the past couple of weeks and Sam is reliably helpful and accommodating. You'll have one less thing to worry about in the midst of stressful moves and transitions.
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July 2023 by Shahir
Sam was a pleasure to work with! Really helped me understand the differences between the units and the pricing and allowed me to make an educated decision. Thanks a lot Sam and looking forward to storing here.
