GameStop is a popular destination for gamers, offering a wide range of new and used video games, consoles, controllers, and accessories for PlayStation, Xbox, and Nintendo, as well as retro gaming options. The store also features trading cards, sports cards, Pokémon cards, and other trading card games (TCGs). Additionally, it stocks various gaming, anime, and pop culture merchandise, including collectibles, action figures, apparel, and board games. Customers can sell or trade in their old consoles and games for cash or store credit. Many visitors have shared positive experiences at GameStop, praising the helpful and knowledgeable staff. One customer highlighted an associate's exceptional customer service during a return process, expressing gratitude for the extra effort put in to assist them. Another shopper commended the professionalism and friendliness of the staff, noting a welcoming atmosphere upon entering the store. While some reviews mentioned a limited selection of third-party games and average prices, overall, customers appreciated the service they received. In particular, one customer recounted a positive interaction when seeking a pro controller, where the staff offered to price match and even applied a military discount. Despite a slight misunderstanding, the service left a good impression. GameStop remains a favored spot for gamers looking to enhance their gaming experience.
Visited on the 4th of July and was greeted with a very friendly and helpful staff. The store manager (I didn't catch her name) helped my son through some trade-ins, which took a while but she was extremely patient and was even kind enough to call the Fair Lakes location and put some other items they had in stock on hold... read full comment
December 2024
Nick went out of his way to provide great customer service 10/10
April 2024
Good selection and nice staff. They only really have most first party games and pretty bad third party games. Prices are nothing special, selection is a bit small but overall a good experience.
