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March 2024 by Kenneth Rohr
I started getting back to working out like in my army days!
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March 2024 by Bob Kerstein
Gold’s Gym has helped me so much with my hip replacement. Mariah is my personal trainer who is extremely knowledgeable and professional. She had helped me pre surgery and now is working with me post surgery. I am back on the tennis courts because of her. Thank you so much!
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February 2024 by Elliott Wu
Pretty good golds gym with an open layout. Never really that busy.
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February 2024 by Brendan Heavey
Fantastic gym! Love this place - very clean, you can almost always get the equipment you’re looking for, great pool facilities, and the staff are awesome.Really: I’ve had a lot of good, positive interactions, training sessions, and conversations with almost everyone who works here: from the GM to the accountant- they’re all amazing and always willing to help out. All-Star gym! Can’t recommend enough!
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December 2023 by Deanna Wetzel
This place is unlike any Golds I have been to over the years. I used to frequent the Ashburn, Sterling and Clocktower Golds before they all closed down and this one is smaller than all of those by a LOT. Additionally, the space they do have isn’t used well because they have a huge area reserved for weightlifting classes that they don’t allow you to enter unless you are there for a class. Like they will come kick you out for using a barbell in there even though it’s empty and all the barbells in the main gym are taken. Such a disappointment for the price I pay monthly.Another huge issue is-This is the only gym I have ever been to that I have had to wait to use a treadmill. And not just once, it’s anytime I go on a weekday after work. I understand it will be crowded at rush hour but they have like, TEN treadmills and 2-3 of them are always broken. I have been using many gyms all around nova for 10 years now and again, have NEVER had to wait for a TREADMILL as long and as often as I have here. They do seem to have like 20 of those weird step elliptical things but every gym should, and usually does, have a plethora of treadmills.There are good things too though like heavy DBs, powerlifting platforms and the good machines Golds is known for. They do also have the weird Hoist machine that planet fitness is known for and they are weird but whatever
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December 2023 by Snake Plisskins
Having recently relocated to this area in November 2016, I was eager to find a new gym to continue my fitness routine. I've been a gym-goer for over 15 years, having frequented various facilities in North Carolina. The gym in question immediately caught my attention due to its well-equipped facilities, offering a wide range of fitness equipment.However, my overall experience has been marred by a significant issue - the staff's attitude, particularly those manning the front desk. It is with regret that I must express my dissatisfaction with the level of customer service provided by the employees in this aspect of the gym.While the gym itself boasts excellent equipment and meets my fitness needs, the same cannot be said for the individuals responsible for customer interactions. The front desk staff, in particular, have proven to be some of the rudest individuals I've encountered in my years of gym-going. A friendly greeting or a simple inquiry about their day is often met with blank stares or dismissive attitudes, leaving me feeling unwelcome and unappreciated.This lack of basic courtesy and professionalism is disheartening, especially considering the positive experiences I've had in gyms throughout my time in North Carolina. It's essential for a gym to not only provide top-notch facilities but also foster a welcoming environment for its members.As I plan to move a short distance from the current area, I've made the decision not to continue my membership at this gym. If you value friendly interactions and a positive atmosphere while working out, I would advise considering other options in the area.In conclusion, the gym's exceptional equipment is overshadowed by the disappointing customer service provided by the front desk staff. I sincerely hope that the management addresses this issue to create a more welcoming environment for all members.
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October 2023 by Deirdre Meinke
It's a great gym. Very popular. Go during "off hours".
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October 2023 by Joe Home
I have been dealing with a billing issue with Gold’s Gym DC Metro for several months.As you can see from the majority of the reviews here, they are very quick to sign you up for membership and training sessions, but they want to continue billing you even after you cancel.I was attending the Reston location, and the gym closed in May and was supposed to open in its new location in June. It is now September 22, and the new gym is NOT open yet. Even though I put my membership on hold while waiting for the new location to open, Gold’s Gym billed me for the time the Reston location was closed.When I spoke with them, they said they would resolve this, but instead, they submitted my account to their collection agency (Aldous & Associates). This was in spite of the fact that I paid them for the time that I wasn’t able to attend the gym.RUN away from this place. Don’t sign up for anything.Gold’s Gym DC Metro includes 20 gyms throughout Northern Virginia, DC, and Maryland, which includes Falls Church, VA · Fairfax, VA · Arlington, VA · Alexandria, VA · Merrifield, VA · Riverdale, MD · Chantilly, VA · Reston, VA · Frederick, MD · Rockville, MD
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October 2023 by Sam 009
Worst location. I am going to this location after herndon clocktower is closed. After couple of weeks at this location I started thinking Herdon location is 1 million times better than this one. Very small Gym and extremely crowdy after office hours, some kids just block the equipment during peak hours.
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October 2023 by Hamsa Viswanath
Great gym facility with all the best amenities. Always a pleasure each time to visit??
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September 2023 by George Van Hentenryck
This location is amazing! I’ve been going here since they opened and the previous location. The manager Johnathan, who has been at this location for some time has grown into this role and is by far the best in the business.The location is always clean, equipped is in amazing working condition. The organized classes from what I observed are run well. My only complaint is a few personal trainers are not that personable and have not been impressed however, a few of the new personal trainers seem to be more engaging, friendlier, and have their game face of excellence!The gym is well established and I recommend highly!
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September 2023 by Jordan Hoover
Went to this location after the Herndon ClockTower Gold’s location closed and was extremely disappointed in the contrast. Disappointed enough to cancel my membership on the spot. Very small space with limited equipment for the cost. Did not seem to be organized very well as I waited 15 minutes in a line just to speak to the front desk. Do yourself a favor; save some money and go to a Planet Fitness or spend the extra few bucks and get a much better experience for the money at a Lifetime Fitness.
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September 2023 by William C.
Standard golds nothing stand out or too crazy gets packed and it's hard to get on much equipment because the space is a bit small otherwise very standard has pretty much everything for a workout staff was always nice to me prices did go up a couple of times
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August 2023 by marta nixon
I went to this location to have my regular work , just because the normal location that I go to is closed for remodeling. I decided to use one of the rooms that is for stretching and small weights to work out my arms. When I entered, there there was a lady training someone, but she did not say anything to me about not being there when trainers were training their customers. The trainer finished with her customer and left. In less than 5 minutes, this male trainer came with a customer to train him. I was not close to them, not bothering them at all. Suddenly, the trainer came to me and told me that I was not allowed to be there when they were training a customer, so I told him, "Well, that is interesting because, the trainer that was here before you did not say anything to me about it. The trainer decided to call the manager of the gym to let him know that I was inside the room. I went to speak with the manager and explained to him that the trainer that was there before never told me that I was not allowed to be there. The manager's response was that I was not supposed to be there. Also, there was no sign at all that people were not supposed to be there when they were training someone. The manager started fighting with me back and forth and not giving me the best customer service. I told the manager that I was at this location for the first time, and nobody told me at the front desk the rules about this gym. How can they expect a new customer to follow rules that they don't tell anyone else about, and don't post any signs regarding them and then argue with a customer?! Exactly what kind of service is this and why is it only enforced with select people? Had the manager made a decision to discuss in a civil way with respect, then this could have gone much differently.
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August 2023 by Marta N.
I went to this location to have my regular work , just because the normal location that I go to is closed for remodeling. I decided to use one of the rooms that is for stretching and small weights to work out my arms. When I entered, there there was a lady training someone, but she did not say anything to me about not being there when trainers were training their customers. The trainer finished with her customer and left. In less than 5 minutes, this male trainer came with a customer to train him. I was not close to them, not bothering them at all. Suddenly, the trainer came to me and told me that I was not allowed to be there when they were training a customer, so I told him, "Well, that is interesting because, the trainer that was here before you did not say anything to me about it. The trainer decided to call the manager of the gym to let him know that I was inside the room. I went to speak with the manager and explained to him that the trainer that was there before never told me that I was not allowed to be there. The manager's response was that I was not supposed to be there. Also, there was no sign at all that people were not supposed to be there when they were training someone. The manager started fighting with me back and forth and not giving me the best customer service. I told the manager that I was at this location for the first time, and nobody told me at the front desk the rules about this gym. How can they expect a new customer to follow rules that they don't tell anyone else about, and don't post any signs regarding them and then argue with a customer?! Exactly what kind of service is this and why is it only enforced with select people? Had the manager made a decision to discuss in a civil way with respect, then this could have gone much differently.
