Harris Teeter Pharmacy in Chantilly, VA is staffed by friendly and professional pharmacists who are dedicated to helping customers stay healthy. The pharmacists, including one named Faraz Khaleghi, are helpful, caring, and take the time to explain medications clearly. They offer a range of services beyond prescription refills, such as administering vaccinations like Tdap, measles, shingles, and flu shots, as well as providing advice on health topics and performing clinical services. Customers can conveniently manage prescriptions online, including requesting transfers and refills, making healthcare easier to access. However, the store's grocery pickup service has some issues. While most online orders are fulfilled with items stored properly in fridge lockers, there are challenges with order accuracy and communication. Large orders can be difficult to track since the final receipt often mixes items by food category, and discrepancies may occur between online listings and the actual store inventory. Customers have reported that they receive automated emails claiming their order is ready, but may not be notified about substitutions or delays. The pickup process can be delayed by a wait in the lane, and staff may not always provide receipts or communicate about substitutions effectively. Bags used for groceries are lightweight and prone to ripping, causing inconvenience. Also, prices and substitutions are not guaranteed, with some customers experiencing higher charges or receiving larger produce portions than requested. Despite these issues, the pharmacy staff's professionalism and helpfulness make Harris Teeter Pharmacy a reliable choice for health needs.
Shout out to Jaxon (Cashier) for providing exceptional customer service. A big Thank you to the Pharmacist for answering my questions and being extremely helpful.
December 2025
I have been going here for three years and I wouldn't go to another pharmacy. When I call, I actually can speak to someone. The manager is so nice! And she advocates for the patients making sure to communicate to me if there is a potential shortage, just goes above and beyond. Five stars. <3
November 2025
The pharmacists and staff are very attentive and kind, and the service is always excellent.
