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February 2024 by Bill Sullivan
This store has really gone down hill. Poorly managed, struggles to keep employees and to keep itens stocked. Produce, Deli and bakery are struggling. A much better Teeter about 3 miles west on Rt 50 or go to Giant in South Riding. They have much better management and seasoned staff.
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February 2024 by Glenda Franklin
Where should I start. Out dated food often ? The fruit is hit or miss. Most times miss. Very friendly staff at store. Low stock on favorite items like lactose milk ? Nasty bakery… pretty presentation but always dry or just nasty in my family’s opinion. I love Mary at check out! She’s the best! Deserves a raise ASAP. I truly wish this was a Whole Foods or Wegmans I often go to Walmart which is past my house just to avoid Harris Teeter.
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February 2024 by Ribhi
Many times I would do my week shopping only to find out at the end that I have to do the whole thing in self checkout...and that's on the weekends. At any point, you are lucky to see more than one cashier line open. That's my opinion.
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January 2024 by JIM OFFUTT
Experienced exceptional service from Assistant Manager Jennifer today. She ran across the store to apologize for being out of the 5 gallon spring water (all other stores are out of stock as well). She then went out of her way to double check at the loading dock. Luckily some had just arrived. She then personally put them in a cart for me. That is ? awesome service.
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January 2024 by Mohamed Kolkela
Never good........except for some staff like Mary at the self checkout
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December 2023 by Eric Chung
I wanted to leave this review because I was very pleased with the customer service at this store.A few days ago, I asked the customer service desk if I could get some empty boxes in preparation for a move.Unfortunately, they said they didn't have any because they had already bailed out all the boxes that day, but if I left my contact information, they would set aside the boxes I wanted as soon as they were ready.As promised, someone from the branch called me two days later to say that the boxes were ready and to come pick them up.I would like to express my sincere gratitude to them for their kind follow-up.
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December 2023 by mike johnson
It was kind of busy for a Monday, but all the checkout lanes moved quickly. Several employees said hello and were friendly. The worst part about my visit was that they were out of the wine that I went there to buy. But you know...Mondays.
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November 2023 by John
This store is a lot better than my local Harris Teeter (bigger and less crowded), but one employee basically accused me of stealing even though I was clearly scanning the item. (because the self check out is so concerned about knowing if you're using your own bags.)
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November 2023 by アメイジングミートボール
Horrible customer service. Spent fifteen minutes on the phone waiting twice after asking if the produce department is available. As someone who used to work here, that's extremely disappointing.
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September 2023 by Angelique Grant
I love Harris Teeter but this location seems to always come up short with the grocery pickup. The last few times I’ve ordered, I waited at least 30 minutes. I understand if there is an issue of being short staffed but when the employee acts annoyed when they come out… no. I use the service because it is offered. I have an infant baby and this is very convenient for me. There are people who may have a disability and are unable to go in and shop. I really hope they aren’t given that same attitude. Very disappointing.
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August 2023 by Sky YANG
There are neatly organized display cases and friendly shop assistants.Nice customer service!
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August 2023 by Matt Woodcock
Bakery has items a week old on the shelves. Photo was taken right when we got back from the store.
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August 2023 by Shervin Majlessi
Ayhan Is the meat manger !very friendly and polite guy he respond to your question fast !!! Good work
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July 2023 by MIKE STOMBOCK
Always get help especially love Mary at self checkout.
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June 2023 by Trevor Haddrell
Great store. Not the most cheapest prices, but does have it's own bargains if you are prepared to shop. Sometimes their offers are better than Walmart!Usually not so many service check-out lanes open. Mostly just Self Service, but the staff are quick and friendly.
