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November 2023 by Rozan Hamdan
THE best mechanic shop I have ever been to with no exaggeration, Roberto and his crew took such good care of my and my friends cars. Very professional and friendly staff!
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November 2023 by Elizabeth Rivero
Nelson’s shop is the best, great service!!!, it was very easy to did my car service with them, Robert is so kind, I’ll definitely come with them next time.
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October 2023 by Brian Koester
These guys are awesome. They’re honest and reasonably priced. Everything you hope for in a mechanic.
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October 2023 by Rob Simmons
Kov is Honest and friendly! We did the whole transaction remotely and the car is great, just as described!
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September 2023 by Melanie Dorchester
Rob and the entire crew at Nelson's Automotive Group were absolutely amazing with our needs. We were in a unique situation when we were referred over to them. Let me explain...we needed a new transmission for our Promaster Van (Yes they can accommodate high roof vans!) and was working with another garage and Jasper Transmission. The other garage owner lied about the cost of the parts and was disgruntled when confronted over it. His solution, instead of working with us, was to cancel the transmission after it was loaded on the truck for delivery. Now keep in mind, that it took over 4 months to get this transmission built and if canceled would go to the next in line and we would have to wait another 4 months for a replacement. Here is where Rob and his crew came in...the Jasper rep felt horrible that this was happening to us so he went way beyond what was expected and referred us to Rob for help. Not only were they able to secure this particular transmission for us but also installed it on the same day we originally scheduled with the other garage. The work was completed on time and in a professional manner. The communication was on point at all times throughout the entire process and still today! We will definitely be using them again and would recommend them for all your automotive repair needs!
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September 2023 by John Spacil
I have used alot of mechanic's over the years. Nelson's is by far the most efficient and thorough shop I have been. I have also been using them for 2 years for the landscape company I work for. I highly recommend this shop. I will continue to only use them!!!! Great attitudes. Great customer service and speedy turn around. ?
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August 2023 by Jeanette Alexander
Very pleased with the service at Nelson's Automotive. Very honest business! I trust all of my vehicles with them. I also value their opinion and review on potential vehicle purchases.
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August 2023 by Jeff Wiese
Rob, Kov, and Nelson's Auto have done good work at fair pricing twice for me. Most importantly - they have been honest about what really does and does not need to be fixed.
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July 2023 by Jim Slivers
"THE" best machanics ever! Cannot say enough good things about Rob and his crew. They are so good,we bought 2 cars from him.
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June 2023 by Elksongsvideos
Kov at Nelsons was awesome! I bought a Toyota from them over the internet. He answered all of my questions, sent photos and videos. After I brought the truck they even set up the transport for me. Super smooth deal! I wouldn’t hesitate to buy from them again!
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March 2023 by Raj Patel
Family has used Nelson's Automotive group to service cars for over 4 years and very happy with service, scheduling and promt attentions to details requirements.Services: Vehicle safety inspection
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March 2023 by Charlie Harris
Nelson's is very professional. They did a wonderful job. And I will continue to go there.Service: Brakes
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February 2023 by Timothy Brown
I want to thanks Nelson auto repair form the last 6 yrs.I first meet Rob the owner 6 yrs ago. Him and his team are very professional and will explain things to you step by stepHe put struts on my 1996 jeep Cherokee and then explain to me what other issues I had.He fix it in a timely manner and explain to me that I need a oil change and tire rotation that he peform for meHim and his team are a great asset to VA and make everyone feel less stressed and welcomeI want to thanks Rob and his team for a great jobEverytime I need helpWhen others customer comes in my store I always refer them to the best Nelson auto repairThanks Rob
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February 2023 by Lon McNeil
I recently purchased a car from this business. I worked with both the sales manager, Kov Silva, and Rob the owner.They made the transaction go very smooth. They did everything they promised to do to the car, as it had a few items to be fixed.
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January 2023 by Ronan Q.
I am very happy with the service, honesty and quality of work! Highly recommend.Service: General repairs & maintenance
