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October 2023 by elvatocavron 11
Best haircut place in fairfax area 100% I so happy that I found them
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December 2020 by Raj S.
I got a gift certificate from my sister-in-law for $100 Dec.14, 2019. I was planning to use in spring of 2020, but couldn't go because of Covid-19. Finally in Nov & Dec 2020 called the Rosy's Salon to get my hair done & use gift certificate. She didn't returned my call. I went in person, I was told the ownership has changed and this gift certificate is no good. The new owner was very rude and not professional at all. It is not $100, the way she talked is totally unbelievable, she was very rude & hostile. My sister-in-law called her. She refused to take her phone call. Needless to say I had my last visit at " Rosy's Ultimate Salon"
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August 2020 by Jillian Hemsworth
I bought the groupon that was $64 for highlights and haircut and decided to buy it. Once I arrived, the whole store was run down and unclean but I ignored that. Immediately felt unwanted the second I walked in, Rosy was very hostile and there was no hospitality and she had terrible customer service. There was one other person in the store so I should’ve known. The store was messy and dirty looking. Rosy said that i’d have to pay an extra $20 and I said okay and she took me to the chair. Everything was unorganized and unprofessional. I felt the urge to get up and leave before she could touch my hair but I didn’t want to be rude. She tied the black cover a little too tight around my neck and never asked if it was alright. She then told me to comb my own hair. She started to highlight my hair. Her method was rushed and sloppy and I had a bad feeling. Then she fried my hair with the head heater, she made me sit with the heater over my head for about 10-15 minutes and I was sweating and it was very hard to breathe. She was sitting in the chairs on her phone and then brought me over to the hair wash station. The chair and sink was moldy and dirty I can’t believe I even sat down. She was very rough with my hair when washing it and then sat me down. When I saw my hair in the mirror it was tangly and brassy and looked worse than before. She did not use toner or even out the highlights. She said to finish it would be an extra $200 dollars. She then made me brush my tangled hair out again. Usually their shampoo is supposed to make your hair soft but my hair was crispy and very tangled. I asked for a trim and she almost cut three inches off after I told her 1/2 an inch but I stopped her. She trimmed my hair in under 5 minutes. She then proceeded to blow dry my hair very roughly. She was rushing and didn’t even blow dry it nicely. When she finished, my hair looked TERRIBLE. I hated it. It was uneven, brassy, the roots where uneven and showing. My hair was frizzy and crispy and fried when I went to touch it, it felt very hard and rubbery. I could’ve done better if I did it myself. She tried to hide the uneven roots at the end by parting my hair and then said “done.” Huge language barrier as well. The hair brushed she used for my hair were dirty and used. She did that whole process in about an hour and my hair felt and looked damaged. I should’ve know from the start when she told me that she will “try” to highlight it despite the uneven mess. I was confused? It is her career to do these things but I feel like she has no experience with hair. There’s no way she went to hair school and practice it. Rosy then charged me and asked for tip even though she didn’t deserve one. She told me. was not allowed to use a groupon again and told me to come back and pay to fix the rest. I was absolutely disgusted by the service and would never go there again. I have to go to another salon to get my hair fixed and there’s a possibility I may not be able to dye it blonde again because of the damage she has caused to my hair. I might have the go brunette. Will never recommend to anyone. Terrible services. Uncleanliness. I hate the results and already spend so much on it. Please do not go here you will 100% regret it. As soon as I left the store I was crying for hours.
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July 2020 by Rebecca Wilson
Marta did an amazing job with my complicated hair! So wonderful!! ??
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February 2020 by Anand Kumar
Roya is very good, no too social, strictly business, which was fine by me. Speak to her directly to book. Other workers twice messed up my appointments. It's a mainly Spanish speaking business. Tv channels tuned to Spanish channels and several fliers and brochures are written in Spanish. Nothing wrong with that, just be prepared is all, because I wasn't. Roya was a few minutes late but that didn't matter. Her technique was good. The room was a bit too small for me. She uses a kitchen timer to set the hour. Not too talkative, so you have to tell her if she's putting to much pressure on your muscles because she won't ask you. Went there on a groupon but probably won't go again. Too much competition out there to ignore .
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February 2020 by Judy Helstrom
Rosy is rude! Salon is dirty, not one customer in salon, that should have been my first clue. Rosy was annoyed because I didn't want her to color my entire head, I just wanted a few highlights, had never done color before in my hair. Then she wanted to charge me $20. more for long hair, even though she was not touching the length at all!! VERY RUDE scam artist!!!
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February 2020 by cumaribates
Great service, good barber.
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January 2020 by Jo I
Great for multicolored green tinted uneven highlights ?
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December 2019 by Lithza Jimenez
After 4 years of living here, I finaly decided to go to a hair salon, so I bought a Groupon for a full highlights with a haircut and I have to say that I'm very happy with the results. Considering that I'm very picky and jealous with my hair. Martha treats me very professional and she was very patient with me. I highly recommend this place. I will definitely come back soon.
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November 2019 by Rebecca Mundy
Marta did an amazing job with my complicated hair! So wonderful!!
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October 2019 by Maria Lisa Porter-Weston
I have to say that my hair was a difficult case to put it mildly. My grays were coming in badly yet I had a lot of different light shades from highlights and getting in the sun over the summer. It was explained to me in order to achieve a natural look I would need a base color first then the highlights. So that’s what took place. I never felt rushed even though the price had changed from what I had expected.
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October 2019 by Helen Oliver
My experience here is always pleasant. They are very good and professional. I would recommend this place.
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September 2019 by Story D.
I got my hair done Friday red and it washed out already after one wash and looks pink. Dissatisfied to say the least.
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July 2019 by Lavender L.
Rosy was nice. I feel there was a language barrier and she didn't understand me fully. Spanish is their main Language. The highlights turned out too blonde. The salon could definitely use some TLC and a good cleaning. I used a groupon too and she did a decent job on the highlights and cut. Although the highlights around my face are way too white and she left the bleach on way too long and some of my bangs have broken off. She charged $20 extra for my shoulder-blade length hair and then ended up cutting my hair too short anyway. That was annoying. She was training a lady to do highlights on my hair. You get what you pay for I guess. Not worth returning. The barber seemed busy and to do a good job on his clients.
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July 2019 by Evelia Cordova
I had a very negative experience from the time I walked in, until the time I walked out! I felt that Rosy was rushing through out the whole process. She used 2 tubes of hair product and still left red hairs, she left hair dye by my ears and forehead. Was aggressive and nasty with her staff. She only cares about $$$$. I do not recommend this place at all!
