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November 2023 by Alexander
Seamless experience. The car is in great shape. Fair dealer fees.
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October 2023 by Vinny Hernandez
i came in- pre application sent, knowing i did not have a large deposit due to just immediate circumstances, but willing to accept the high APR% due to the fact of needing a vehicle, and was going to pay it off quite fast. Owner or manager didnt arrive until 10 after opening, almost confused as to why someone was there before him but was friendly. I Saw the car that i liked, inspected it, heard a little tinkering and he said its prob just the belt (not sure why it wouldn't have been changed before selling), and that hed offer a month engine warranty- hm okay. Gave it a test run, all good- absolutely no gas in that car though not sure who they expected to fill it up, but i just made it a quick look 2 lights down the right. When i came back, i mentioned there was just one other vehicle i was interested in at which point the guy proceeds to almost make it seem like im inconveniencing him because he has other people coming in for test drives, and literally asks me "are you gonna buy one of them?? one or the other??" as if i dont its gonna be a waste of his time, and he definitely wanted it to be known. Finance guy basically tells me theres no way banks will give me a loan, asking general questions so i a answer generally since were not doing an application and he basically jus wants to tell me if i dont have a good deposit the bank will say no. As previously stated, i wouldve been fine with a high APR, but this man wouldnt even flich a finger because maybe his dad? (manager) was giving him tongue. Joke of a business with no true customer service, they thing just being friendly is enough.
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October 2023 by Katia H.
i came in- pre application sent, knowing i did not have a large deposit due to just immediate circumstances, but willing to accept the high APR% due to the fact of needing a vehicle, and was going to pay it off quite fast. Owner or manager didnt arrive until 10 after opening, almost confused as to why someone was there before him but was friendly. I Saw the car that i liked, inspected it, heard a little tinkering and he said its prob just the belt (not sure why it wouldn't have been changed before selling), and that hed offer a month engine warranty- hm okay. Gave it a test run, all good- absolutely no gas in that car though not sure who they expected to fill it up, but i just made it a quick look 2 lights down the right. When i came back, i mentioned there was just one other vehicle i was interested in at which point the guy proceeds to almost make it seem like im inconveniencing him because he has other people coming in for test drives, and literally asks me "are you gonna buy one of them?? one or the other??" as if i dont its gonna be a waste of his time, and he definitely wanted it to be known. Finance guy basically tells me theres no way banks will give me a loan, asking general questions so i a answer generally since were not doing an application and he basically jus wants to tell me if i dont have a good deposit the bank will say no. As previously stated, i wouldve been fine with a high APR, but this man wouldnt even flich a finger because maybe his dad? (manager) was giving him tongue. Joke of a business with no true customer service, they thing just being friendly is enough.
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October 2023 by Younan Mansour
Safe Auto Dealership is truly an awesome place to buy a car. I have been looking for a car for weeks and I visited a lot of dealer, however, I have not seen an excellent customer service and friendly people as in this dealer. I saw a Honda Odyssey car on their website and I did a test drive and I loved it. I had the pleasure of working with Ali who had the knowledge of this car and explained everything to me about this car and the process. It was the best car buying experience, I’ve ever had.A great dealership with truly great people. I would absolutely recommend this dealer to all my friends.
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October 2023 by Gia McClary
I would think twice about going here to purchase a car. My son save his money to buy a car and really liked the VW CC they had. The day we test drove, there was a knocking sound when the steering was turned. They determined it was probably something with the tire rod etc. They offered to fix it (the reason for the 2 stars). I shouldn’t have dealt with it beyond that, but my son was too excited about getting the car.We picked it up a few days later, on a Saturday. He drove it a few times to get to a from work. By that Wednesday night, he was getting it towed home. Knocking sound in the engine. I called them to find out if they knew there were issues with the engine and of course I was told no. But I could bring it for their mechanic to take a look at it and he would try to charge me less than my mechanic would. Nice gesture as I do understand it’s as-is, but at this point, I’m not even going to bother. Not sure if I trust them anymore. And meanwhile I have a dejected son because he was only able to have a car for 4 days. And now we have to find an additional $6k to get the car fixed.So think twice about purchasing from them.
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August 2023 by zahra H
I purchased a car last month and am very satisfied by the result. there are very nice people and help you throughout the process as best as they can. definitely recommended
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April 2023 by Lucas Dolan
Don't go here! They WILL sell you a busted car that looks completely fine and has a good carfax but it'll stop working within the next day or so. I don't know how they have awards for customer service. Dont take the risk! Go somewhere else!
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May 2022 by Chelsea Baranski
Inquired about a vehicle they had for sale and after like a day or so of calling to schedule a time to come look at it and buy it(very high potential of buying it) all of my calls and texts were being ignored. Called the store to speak to someone else about it and same thing. No one was answering my calls. It’s a shame. Heard good things about this place and was referred to it too. I don’t know what’s going on but I hope they get better with their phone service or they will be losing a lot of potential buyers
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March 2022 by Blkgent
My wife and I just purchased a car from this business, the owners (which are two brothers) were very friendly, and courteous. We drove 3hrs one way to look at a total of 4 vehicles. The cars we looked at were either dirty, dead battery, quoted to be in great condition and were awful, or just plain OVER PRICED. We decided to accept defeat and try again the following weekend, we stopped to eat dinner and then head back home, while eating and surfing the internet, I came across Safe Auto and noticed he had the same vehicle we had been in search of, and decided to call them, he suggested I come look at the vehicle, he assured me i would like it, and sympathized what i had already been through ,so we back tracked another hour to go see this car. Upon arrival the place was clean, organized, and had a welcoming atmosphere. He even had the car cleaned and park right at the front door for us to view. We looked over the car and decided to test drive it. We were sold, but what really made us feel comfortable, he said when he purchases cars to resale, he purchase them as if he was buying them for himself. We bought the car, the buying process was the best I've ever endured, and off we went. A 14hr day at looking at 5 cars turned out to be a Happy Ending. Thank You Safe Auto. I highly recommend this place.
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March 2022 by Brandon Worsley
Purchased a 2007 Audi A6 and it’s been every bit of excellent!!! The guys were very honest about every question!
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February 2022 by Joe Hill
I would not recommend buying a bicycle from this bunch of crooks! I paid cash for a canaro from them not even a yr ago. It's now setting in my driveway with the motor hydrolocked because they messed with the o2 sensors to fool the computer to get the check engine light off. If I could give them negative stars I would
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December 2021 by Jacob Petersen
I purchased a 2007 Range Rover Supercharged from Safe Auto back in September and had a great experience with them. I needed an SUV to have at my mountain home for the winter, and the Range Rover is the perfect vehicle for just that. The Rover was in really great shape for the age, having most maintenance items dealt with (recent brakes, tires, etc) and the process with AJ and Robert was efficient. I would highly recommend them to anyone looking for a good used vehicle.
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October 2021 by Juan L.
Bought an amazing x3 and got the best service I could possibly ask for. They even stayed open a little late for me, you couldn't ask for anything more but if you did they would do everything under the sun to make it happen
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October 2021 by Brian
I purchased a low mileage 2012 Audi A4 from Safe Auto. I have to say this was one of my better car buying experiences. AJ was patient as I worked out my payment options, and at no point did I ever feel pressured to make a decision about anything. No one's perfect is the reason for the 4 not 5 star rating. Highly recommend the dealership.
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October 2021 by Soved Soeun
I would like to say thanks AJ, very easy to work with and pricing is best! I recommend if someone need a car go see him at Auto Safe.
