-
November 2023 by lawrence ho
I recently was in the market for a new/used station wagon to replace a 1998 Subaru Legacy Outback that got t-boned at 116k miles. The repairs far exceeded the worth of the vehicle, and I ended up selling the wreck to a junk buyer.I'd found my new prospective vehicle thru TrueCar, and was put in contact with Rahim. He was super professional and courteous, both over the phone and in person.Originally, I was looking at a 2003 Outback wagon with low mileage, but it had sold a few days before being able to schedule an appointment. Fortunately, Rahim had a few other station wagons that fit my budget.I went out to see a 2004 Subaru Impreza wagon, which was very fancy, and while I was there, another customer came to look at the same vehicle. I don't like competing with other buyers, and Rahim was very accommodating.Lucky for me, Rahim pointed out another Subaru wagon, which turns out, was a year younger than my old car, with far less mileage on it, in better overall shape, with a single prior owner that took pristine condition of the 24 year old vehicle.I ended up purchasing the 1999 Subaru Legacy Outback with 40.7k on the odometer in full in cash, and the entire process took a little over two hours, from my arrival to driving off the lot in a new vehicle.Rahim and Shell Motors, Inc ended up taking care of all of the necessary paperwork and even went above and beyond offering to do the paperwork for license plates and registration so I didn't have to make an appointment for DMV Bingo.Rahim has been more than professional and kind, following up via phone calls days after my purchase to see how I like my new vehicle.I honestly feel like I got a great deal, and will consider purchasing another vehicle from them, whenever the occasion comes around.
-
November 2023 by D Martin
I almost bought a car here. First of all, they know very little about the cars they sell. So any review that says they had expertise is a lie. Don’t buy here.
-
October 2023 by W&Q Kochay
Thank you Benni and Rahim of Shell Motors for the great customer service. Your patience and professionalism is greatly appreciated while I couldn’t make my mind on buying one of three cars that I test drove. Finally I purchased this brown great looking 2013 Lexus CT hybrid. It was a great experience and I’m glad that I stopped by Shell Motors for purchasing my new Lexus. I love the car as it drives great without any issue. I will definitely recommend Shell Motors for your next car purchase.
-
October 2023 by Akshay Singh
I had a truly exceptional experience dealing with Rahim at Shell Motors Inc. His extensive knowledge and friendly demeanor made the car buying process a smooth and enjoyable experience. I'm extremely satisfied with my purchase and would wholeheartedly recommend Rahim at Shell Motors Inc. for anyone seeking a first-rate car buying experience.
-
October 2023 by Sanquettia Ballard
I recently purchased a car from here and the very next day the check engine light came on among other indicating lights. I then called the dealer to discuss the issue and I was told to call the warranty company. I have only had the car 4 days and nothing has been done. I have had to take the car to two different shops and still nothing. The dealer has yet to even attempt to help with the issue. I feel so mislead by this company. I feel like they were nice to sell but now nothing after paying thousands of dollars. So unacceptable. I hope they do better with the next customers.
-
October 2023 by Walter Rivero
After vehicle shopping all day, my wife and I stumbled upon shell motors, Inc.?♂️My wife was exhausted, looking for the best vehicle option to buy as it was my "loving" treat to her. She chose a 2011 Cadillac SRX to test drive. As we patiently awaited for "Rahim"to return with the Cadillac that was supposedly being washed. Rahim seemed to be a "God" fearing Muslim, "misled" us from the beginning. I mentioned to my wife that this seems like a great place to purchase a vehicle, as I noticed the Quran on the shelf which led me to believe that we were dealing with a humbly established business. We were given the opportunity to test drive the Caddi but we noticed after driving a couple blocks from the establishment that the vehicle did not have fuel, literally on empty. We continued to drive not to far, as the vehicle wasn't capable to perform a decent amount of test driving time, due to the lack of fuel. The vehicle drove normal for the short distance that we drove. We returned to the car lot not knowing what we really purchased. The truck was sold and we all shook hands, took pictures with glee. Unfortunately, an hour into our drive back home, the Caddi's functionality started taking a turn for the worse. We noticed the check engine light and other alarming lights in the dash that displayed at the time. That same day my wife calls "Rahim" about the discrepancies of the Caddi. His response was, " well you bought it as is and there's nothing we can do". His response to our concerns, was unethical, as you would like to think that they would like to uphold a great service to the consumer. Not once did he offer assistance or a thought of empathy. My wife and I were very perturbed, from the type of response we received of "Rahim". Unfortunately, now my wife and I must pay more into the vehicles original price just to get it back up to par. Definitely a bad business practice from someone who we thought was very humble in a sence. I hope they don't continue business this way as God don't like ugly!!! No bashing, just the honest truth! Becareful for the wolf covered in sheeps wool. ??♂️?☝️??♂️
-
October 2023 by Vena Burgess
Purchased a vehicle and was NEVER told that they did not do the emissions and I would need to get it done. However, said they would file the DMV tags (for 900 some odd dollars). Got the tags and hard tags were only for 30 days. Good business acumen would have been to disclose that an emissions would be needed for the vehicle, in which case I would have done the DMV registering of the tags myself. When I called to ask about it, the person who answered tried to tell me the service was free! It was absolutely, unequivocally not free! SHADY BUSINESS!! BE OUTRIGHT AND UPFRONT! Look at the ratings of these places before you choose a dealer. These little dealerships are so hard up for a few hundred dollars return customers and referrals clearly is not a priority.??♀️
-
May 2023 by Manzor Ahmad
Had the pleasure of dealing with Rahim. They offered a great selection of cars… hard to find these days. Bought a 2012 Chrysler 300 and haven’t looked back, runs like new. Mr. Rahim was very thorough in the process and had us taken care of. Highly recommend, great cars, great price, great staff!
-
February 2023 by Reynold Gunther
Buyer Beware. These salesmen are dishonest and know their way around the vehicular registration laws, rules, and regulations. I was sold an SUV with a faulty head gasket that busted a month after purchasing, that was given to me with a 30 day old inspection test that somehow passed. They also offer a warranty that has little to no value, being as any damage that happens to you post transaction is treated as your sole problem.I wouldn’t wish business with these crooks on my worst enemy. Be warned.
-
September 2022 by Ethan Hatcher
Was working with Raheem.Very easy and friendly experience, wonderfully helpful throughout the buying process. Strongly recommend bringing your business here!
-
September 2022 by Steve Brizzo
Honest and kind car vendor. A pleasant experience.
-
March 2022 by SHELLSCAM S
Scammers that are unaware of DMV titling rules and sell phony warranties to their customers. Don’t make the mistake of shopping here, they aren’t BBB accredited for a reason.
-
February 2022 by Blanca T.
Stay away from this place! They sold a car with faulty airbags, when we call to complaint they claim they didn't know and they couldn't do anything. The owner Benny is never available to answer calls about the car trash car he sold us. Overall, we lost $5000 on a car that's is trash.
-
January 2022 by Al W
Great place to buy a car! Rahim was helpful and not pushy at all. I asked to have the vehicle looked over at a shop nearby for a pre purchase inspection and Rahim had no issues with me doing so. I have not always found that to be the case at used car sellers/lots. A great sign of an honest shop! Nothing but pleasant experiences at Shell Motors and would recommend to anyone looking for a quality used car.
-
January 2022 by Kelly Harris
I cannot say enough great things about the people at Shell Motors! We had a fantastic experience start to finish. We were purchasing a used vehicle for a new teen driver in our house. They even stayed late to get our deal done and the owners wife brought in this homemade AMAZING food for us. I was blown away - they treated us like family. I highly recommend Shell Motors!!!
