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February 2024 by Rick bullard
Everyone is so friendly and helpful!
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February 2024 by Haras C
I didn’t appreciate the gaslighting today. Was going to come back and buy tomorrow but knowing that you could’ve let me make my purchase but instead decided to stand ten toes down on being petty about ID, I’ll spend my $$$ elsewhere.
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February 2024 by Avinash Reddy Mora
Worst service and cashier behaves very rude
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January 2024 by Bonnie Paul
The staff is really helpful and I was able to find exactly what I wanted.
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December 2023 by Jennifer Ransbotham
The store is set up nicely and employees were helpful and friendly. I was looking for a particular item but I usually like to just meander my way around til I find it, rather than go ask someone for help. An employee on the floor asked me if I needed help finding anything, almost right away, so that was a nice change. The selection is fantastic.
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November 2023 by Rich
Very clean store. Great selection of beer and wine.
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October 2023 by Kan Meekins
Chandra was so nice! She totally understood what I was looking for and recommended me a new blend. So excited to get home and try it with dinner!
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May 2023 by S G
Very friendly and accommodating staff! Really good selection!
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April 2023 by Sanjana Singh
Nice store but seriously someone who just turned 21 does not know that you cannot have underage people with you. There was a sign on the door but such a small font you don’t even notice it. I understand them not wanting to sell to me because of my boyfriend but they should seriously invest in either checking id on arrival or having sign that’s BIG enough for customers to drink. Such a waste of time coming in getting MYSELF stuff just to find out I can’t purchase it because of my boyfriend being there!
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April 2023 by Emma Colgan
I went to this total wine a while ago and I was told my passport isn't a valid ID and that total wines do not accept foreign passports. The two gentlemen stared at my ID for a little bit before deciding that. I've never ever had an establishment turn away a passport, considering that it's a government issued form of identification and I was told it's a total wine policy. So I guess if you have the audacity to be foreign and of age, don't go to this chain for a drink because you're not going to have a good time. Luckily any other store nearby will actually take the ID. My apologies total wine for not being American.
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March 2023 by Samuel Underwood
I don't suggest shopping at this total wine, I 30M went with my mother and got hassled with ID's. My mother wasn't buying anything but they hassled her and refused us service for her not having her ID in person as we walked here. We offered a picture to ease suspicions and still nothing. I have gotten less hassle from the ABC store, they just choose to be pains.
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December 2022 by Brandon
I went here to pick up my online order, but they didn't see it in the system... The customer service representative was calm, cool, and collected and said he'd figure it out.... I waited for..... minutes.... Turned out I was at the wrong total wine and more!!! The representative was so cool about it, never belittled me for my mistake, or made me feel any worse. He even offered to call the other store and transfer the order to his store. I politely declined because that sounded like a lot of work for my mistake. Wish i would've gotten the representatives name, I'll be back here for their customer service alone.
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December 2022 by J Alexa González
When I have an important event, this is my go-to place to find drinks. There’s always one near you no matter where you live. There is a wide variety of drinks to choose from. Also their schedule is very flexible. They have a large parking lot that’s very useful. I only gave it four stars because I couldn’t find the Smirnoff pineapple and coconut flavor which is delicious.
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December 2022 by McClaren Rhodes
Clean store with knowledgeable and friendly staff. Isles are a bit tight so I would not recommend a cart. Competitive price and great selection.
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December 2022 by Nicalena Neary
Total Wine in Virginia carries a vast selection of wine and beer. There are also gift ideas for the holidays. The Staff is very knowledgeable and available to answer questions.
