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March 2022 by Samita J.
Why is the Walmart photo center in Chantilly, VA so horrible? I got into a huge argument with the photo processor in Dec because I had an email saying my order was ready, they couldn't find it, yet it was my fault for coming too early. I did put a nasty review on Yelp about the guy and that location. Now, I placed another order. I've been on hold for 20 minutes because they can't find my order. Funny thing is my holiday order, ended up going to the one in Fairfax, and it was ready the next day. I give up with this place.
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February 2020 by Ana Dove
They NEVER EVER EVER ANSWER THE PHONE!!!!!
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February 2020 by Dominique R.
There are numerous employees walking around the store and not a single one could help. I waited in the electronics department for ten minutes while a couple before me waited the same amount of time.
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January 2020 by Juda R.
I want to like Walmart Chantilly but I just cannot. It is the store that I only go to when I must. Empty shelves. It seems like everytime I go there stuff is never in stock, and many times full rows of items empty. It is horrible. The store use to be great but it has gone downhill. Too many employee turnover and people seem unhappy and unfriendly. It is sad to see. One time I went in for roteserrie chicken, none. I saw a woman putting some in the plastic containers it comes in through the window in the back. I waved at her and told her I was waiting for it. She said it will be out soon. I waited for 30 minutes and went to the post office across the street and then came back, waited again. I really needed it for a recipe. She had a bunch on a counter in the back but wouldnt bring them out. Its okay but its a store I avoid unless I need to be there.I dont even know why I am not giving it 1 star except for the fact that I go there occasionally.
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December 2019 by Kevin R.
I bought a 19.99 dollar game and it didn't work so i had my receipt and they didn't take because the plastic was already open and they kept making excuses and it's just d*** but the Walmart customer service is so bad target is better
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November 2019 by Diane G.
I bought a pair of frozen shoes for my toddler for 14.99 and I had to return them because the shoes are different sizes. I had my receipt with me and I purchased it from Dulles location yesterday but the costumer service man on this Chantilly location only refunded me 9.99. His excuse was because it is from another location. I told him that is not correct and he kept insisting that is the price that I paid. I went to get the same shoe to show him that he refunded me the wrong amount but he wasn't there anymore and there was 2 ladies just trying to get rid of me, keep making sorry excuses. Saying the item I returned was cheaper because they r different sizes of shoes, that Dulles store has different price yadda yadda. I had the receipt that showed the correct amount. Saturday November 23 8:40 pm costumer service crew sucks. That 9.99 charge on my receipt that you are trying to refund me for the pair of shoes is for the frozen water bottle. I know it was near costumer service closing time but cmon do your job. Don't just pick a random item on the receipt to refund. Do your job correctly. I just didn't want to argue with them in front of my toddler and they turned off the lights without resolving the issue.
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October 2019 by Ryan Warfield
Walmart does everything, with quality, at a lower cost than anyone else.
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October 2019 by Ang K.
This is a poorly designed Walmart with limited space for one cart through some of the sections. The layout is different from the other ones nearby, which just takes getting used to. The location is very busy to get in and out since it's right by the Dulles Expo center and off a busy road. The only reason why I choose to go to this location is when I need to kill some time before picking someone up from the airport since IAD is about 10 mins away.
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September 2019 by Abdullah A.
Well I don't really see why this Walmart has bad reviews it's just like any other Walmart! Great employees and a clean Walmart nothing negative about this walmart
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August 2019 by Walid A.
I was there was a half star ratingin Yelp ,This place would've gotten 3 1/2 stars, I'm giving It the the benefit of the doubt, it is Generallya good Walmart, as good as it gets I guess ,I did not encounter the usual issues that people have With Walmart (The long lines, and a bad customer service) on the contrary, I felt that the sales people had good customer service training, I guess the only exception would be the people staffing the returns Section, perhaps they are overworked or they were just having a bad day to be fair to them, they did not sound very friendly come on over all a good experience This grocery pick up service is a genius idea , saves a lot of time , very convenient , we love it Congrats Walmart , you are hereby awarded the fifth star
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August 2019 by Manpreet 'RAJ' Singh
Always a fun to do shopping here. Staff is supportive.
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June 2019 by Mike R.
A Walmart Supercenter means more people of Walmart! All jokes aside I'm fine with the regular sized ones. They certainly are big enough, and this one is beyond ridiculous. This isn't to say it is horrible, it's just that there's a lot of "extra junk" not needed. Seriously who needs cheap plastic outdoor bowling sets, or multiple pool floats that serve no purpose? One area that this does bring is a grocery store. It has some occasional deals, but it's nothing extraordinary. The pharmacy staff is helpful. As for shopping experiences, it's a lot of floor space. There seem to be some employees, but my guess is Walmarts doing their best to keep labor costs to a minimum. It is close to the Dulles Expo Center, and while their equipment is "so so," they have more fishing and hunting accessories than regular Walmart's. In my opinion it's average. It's my preference to go to a regular sized one, but if I'm in the area I'll stop here for the basics.
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June 2019 by Eric S.
I don't normally review grocery stores, but this specific Walmart caught my eye simply because the back section that includes electronics, fitness gear, etc. is directly ahead from the main entrance so it's easy for me to just walk straight ahead and arrive at the technology section. I personally like purchasing electronic accessories so this is a bonus for me.
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April 2019 by John F.
4/7/19 This place was okay, but it's not the Walmart I am use to. I found what I needed very quickly. I saw the men's bathroom was well maintained. If i am at the Dulles Expo Center again and i need something from here, i will be sure to return here.
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December 2018 by Tyler J.
We came here to pick up a gift and we tried to communicate with a certain employee who can't speak English, I was shocked this guys can't even speak English and are able to maintain a job, how ridiculous is this. The majority of staff was Indian I was shocked also that not one single Latino works here or blacks because where my friends firm is the surrounding area is predominately Latinos and blacks. They don't understand the product we were looking for and told them are you familiar with the products and then again zero understanding, we left. Crazy how they discriminate against Latinos in this community as we heard from our firm.