Lacy Auto Parts Inc. is a reliable business known for its excellent customer service and quality parts. Customers appreciate their willingness to go the extra mile, such as finding hard-to-locate items like a Sony touchscreen radio for a 2014 Ford Explorer. The staff, including a dedicated team member, put in the effort to locate specific parts, even when other yards could not help. Customers report that parts are exactly as described and ready when they arrive, with some noting the availability of excellent warranties. The purchasing process is smooth and hassle-free, with friendly staff providing fair prices and timely service. Whether picking up a transmission or other auto parts, customers find the experience quick and efficient. Overall, Lacy Auto Parts Inc. consistently delivers outstanding customer service, making it a trusted choice for auto parts needs.
I ordered a specific radio for a 2014 Ford Explorer. I tried other yards in Va. I talked to Jessica at Lacy and she put in the work and found a very hard to locate Sony touchscreen radio for me. I ordered a unit from Action and they sent a four inch screen after I sent a picture. But Jessica and Lacy came through thanks... read full comment
October 2023
I ordered a specific radio for a 2014 Ford Explorer. I tried other yards in Va. I talked to Jessica at Lacy and she put in the work and found a very hard to locate Sony touchscreen radio for me. I ordered a unit from Action and they sent a four inch screen after I sent a picture. But Jessica and Lacy came through thanks... read full comment
September 2023
The parts were exactly what they stated they was when I got there to pick them up. They had everything ready to go when I got there and they offer excellent warranties on their parts.
