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June 2023 by Terri Gardner
I bought a car from them in 2022 with what I was assured was a valid state inspection sticker on it. I didn't drive it much and the brakes got VERY loud. When I went to get the brakes fixed and a new inspection sticker, I had only put 1500 miles on the car but was shown that all four brakes were completely worn down (including the rear brakes on a front wheel drive car!), that the front passenger wheel was barely hanging on and the caliper was out of place. I had to pay $3000 to get all four brakes fixed, the caliper rebuilt, and a new ball joint and tie rod for the front passenger wheel. There is absolutely NO WAY ON EARTH it could have passed a legit state inspection within YEARS. Do not trust these people.
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March 2023 by Nima Sherpa
Be aware of this car mechanic guy . His name is Sid .He have car tent room in this place . That’s where he fix the people cars . So this is what happen I let him to install 2 front Struts which I bought it from amazon and paid him $150 each total $300 also I decide to let him to install CV joint while he’s working with strut . He told me he gonna buy cv joints for my car and I had to pay him $450 for part and installation.I paid total $750 to him. He said he fixed my car and get all money from me .But 2 hours later after driving my car ,cv joint was making noise and I was so scared to drive I look underneath the car there was lots of Greece all over the cv joint . I had to leave my car in the parking near ihop on 29 parking lot . I called that guy and told about car . He said he’s in Richmond so I wait till next day. Then he called back around afternoon Next day, he told me to meet me where I left the car in 30 minutes so I waited there. Almost 50 minutes not show up. Then I call again. He said he’ll be there in three minutes and finally he did came after 10 minutes took the key. He said he will take a look later .He called me back on evening and said nothing wrong with my car.I went back to get my car. It wasn’t making noise again so I drove maybe one hour later still making a noise again then I did not trust him at all so I had to take my car to Meinake car care center on 29 . I paid $96 just to look and find out what cause noise . And they say cv joint is not good . Then I tried to call him. He never answered. I also notice he stole my new break pads and put old one in my car I tried to report to police They said they cannot do anything, because it was decision made each other . so I just want to alert people about this scammer.
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October 2022 by Karen Napier
Excellent service with looking at vehicles and test driving and the honest truth about sales. They are willing to work with you and they are not pushy. We went back twice and just wasn't sure. And in the end with no Hassel we were able to purchase a vehicle with ease and at a reasonable price. No outrageous price and they helped with tags and title. Awesome people and company. Thank you gentlemen for all of your help and patience and not pushing us to buy.
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September 2022 by April Terry
Purchased a Range Rover within 2 weeks of driving it broke down I told them about it they did nothing the tires were bad the suspension was even worse just a bad vehicle
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August 2022 by Sherrie Fahim
This A2Z Auto shop has the best customer service! They also had my car ready sooner than expected. I will always get my car serviced here from now on. Trustworthy shop.
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August 2022 by Elisa Peña Busto
This was my first car experience and they made it really easy. They helped me with everything I needed. I recommend this place 100%
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July 2022 by DaShanna Toney
This was my first car experience and Mark was really easy to deal with and made purchasing my first car very stress free ! I recommend this place 10/10 !!!!!!!!
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July 2022 by shab dudley
Great dealership wonderful cars honest people highly recommend
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July 2022 by Morgan Dudley
Best quality service! I love my Mercedes AMG! Thanks Amir!
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July 2022 by mike jessee
There’s no better place to buy your next vehicle in Charlottesville. Quality vehicles at a great price and the service is excellent.
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May 2022 by Charlottesville phone repair LLC
Purchased my 3rd vehicle from A2Z Auto yesterday and very pleased with all of them. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from them when we upgrade.
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May 2022 by Chandler McQuoid
Wonderful customer service. Mark and the team truly went above and beyond to diagnose my car's issue as quickly as possible and help me find a solution for it. Highly recommend giving A2Z a chance. Thank you, Mark!
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May 2022 by Adaline Masah
This place is amazing! I work for International Neighbors, a nonprofit that helps refugees and SIVs thrive in Charlottesville! We were donated two vehicles that needed repairs. A2Z Autos not only repaired them but did it promptly! Also, their prices are the best in time! Thank you, Mark, and your amazing team!
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March 2022 by Jihad Kassamali
Awesome vehicles on the lot , fast and easy financing , you can walk away with a car same day !!! Highly recommend!
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January 2022 by Lisa Smith
Really wouldn't give 1 star!!! I understand the "as is" policy, but if you drive less that 5 miles from lot and check engine light comes on to find out you've been sold a car with a bad catalytic converter...you'd think they knew about it from beginning. It don't "just" happen. Yeah we got a little discount off asking price but really??? Just be careful purchasing here. Barbara did an outstanding job sticking up for us but lesson learned!!!!
