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January 2024 by Wissam Zaatar
Great auto store.
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January 2024 by Danny Hugus
Need to give Larry a shout out for helping my wife and I. We needed a new Honda bulb replaced. Larry knew exactly what he was doing- had us on our way in a matter of minutes. Excellent customer service. Would recommend to anyone. Ask for Larry?
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November 2023 by Mike Gentry
Nice staff. You need something, if it's not in stock, they'll order it
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November 2023 by Stephanie Stinnie
Great customer service from Larry & Joe
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July 2023 by Nikita Maksimov
Place has oil recycling. Helpful staff.
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July 2023 by Billy Smith
First and last time ording online. Was supposed to get 15% off ordering onlineWent in to pickup part Clark told me weDon't have anything to do with the discount,he then told me we don't haveThis part don't know if he could order.Finally after twenty-some minutesThey found it.Then got home to find outSteering stabilizer had been opened up and was missing parts .Had to pressSteel sleeve from old one.
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July 2023 by Blaine Noel
Went for an oil filter. Reference book was missing from shelf area, but staff spotted us struggling quickly, and were super helpful getting us hooked up with what we needed.
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May 2023 by David Cooke
Went their about a week ago to get some new wiper blades and had a wonderful experience! I went in and the gentlemen at the counter immediately asked if I needed help, told them I needed wiper blades and they helped me pick out the perfect ones for my car. Larry then went and picked them out from the shelf, rung me up, and then installed them on my car! He did a great job, they work incredibly well, both the front and rear! Want to give a big shout out to Larry, he was very helpful and nice through the whole experience. Will always be coming back for my car needs when I am in town! Thank you!Wanted to give an update: Had to go back and get a new battery since mine died when I was getting gas. Went and saw Larry again and he was a huge help once again! Tested my battery first then gave me a list of options, went with the die hard 3 yr warranty. He then installed it in a timely manner while being nice and helpful! Battery has been working great! Thank you again Larry! Can’t say enough good things about him and this store. Have a great day!
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March 2023 by Catherine Grant
My experience at the 29th Place St store was quick, easy, and educational. I am someone who is not car savvy, and Christina helped me every step of the way, confirming I had the right size wiper blades and even came out to my car to give me a lesson on how to install them step by step. I’ve never had such a pleasant experience at a car shop!
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March 2023 by Kenneth Kirby
Always have what I need. The people always very friendly and very helpful.
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January 2023 by Omwira Nkere
Great place for your diy(do it yourself) on your car! Employees are really knowledgeable, helpful, friendly
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December 2022 by AKC 96
Kind staff that go above and beyond.They lent me the jump starter to get my car there and buy a battery from them.
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December 2022 by Marsha Lawhorn
The prices are great and even if a little higher then some other places, sometimes the quality is worth it. The people are very helpful that I have dealt with and know their stuff!
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November 2022 by Dave Sims
I purchased a replacement belt for my vehicle from this location in Charlottesville on 11/22/22. They sold me the incorrect belt the first time so I had to travel back to the store and swap it for the correct belt - no big deal at that point except that the belt I needed vs the one they sold me originally was more expensive. Their selling point was "this belt has a 3 year replacement warranty". Due to time and the urgency to fix my vehicle, I paid more for the correct belt.On the drive home, the new belt broke while I was in the interstate. I returned to the store today to take advantage of the "three year warranty" that justified this part being more expensive and I'm told that I have to have the belt in order to get a replacement or refund...No belt no warranty... What?? I did make an attempt to search the 30 mile stretch of interstate for what remained of the belt with no luckI visited a different Advanced Auto location with the one little piece of belt that was left on my car. I was told that it wasn't needed and they immediately ordered a replacement. They also refunded part of my balance because guess what... There was a cheaper option available. All this without me even having to ask.I'll never purchase another item from this location. I will also be contacting the corporate office and filling a complaint specifically about this location. I realize that in the current world we live in people's moment of need becomes a chance to be taken advantage of but I did not expect that from such a reputable company!
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November 2022 by KenMoon Art
I’ve use Advance Auto Parts since I’ve been able to drive. They are well trained and knowledgeable, consistently great service and they stand behind what they sell. Can’t ask for more than that. ?
