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November 2023 by T Jones
Honest auto repair, fair prices. Everyone there is so pleasant. Take all of my vehicles there
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October 2023 by Adam Dadey
Called and made an appointment for a state inspection. Arrived on the day of, got my inspection, and was on my way within the hour. Great service and friendly staff!
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July 2023 by Sarah L.
Best car service I've had in Charlottesville! I went there to get my jeep inspected. Called last week and they got me in right away. The guys were fast and very kind. They even have a waiting room with drinks and snacks. The ladies in the the office are so nice and accommodating.I'll be back!
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June 2023 by Nina Gates
Rude and untrustworthy. Charged outrageous prices for small work and when I declined any jobs with them, I picked up my car and it started making a noise I've never heard before. How does a car leave the shop in worse condition than when it arrived? DONT TAKE YOUR CAR HERE
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April 2023 by Melvin Cash
Great customer service good work fast replying back to me and repairing my vehicle
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December 2022 by Poncho
API was able to check my tires for nails after finding several in the street where I live. I didn't have an appointment and they worked me in quickly and efficiently. Nice folks! Thank you, API!
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October 2022 by Cedric
My before and after pictures of my cylinder head. Took em to the machine shop at API and Randy hooked me up!!! Unbelievable how clean they came and he replaced what was needed and made it spotless. Backstory to the 1st and 2nd pic I had a microfiber get sucked into my #6 cylinder.. I had melted towel and cotton everywhere in the air intake and head. Be sure to ask for Randy to clean up all your motor parts!!!!
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October 2022 by Lauren Tucker
I couldn’t imagine trusting anyone more than API. They are kind, honest, fair and have the most comfortable waiting room. I’ll never go anywhere else!
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September 2022 by Betty Kent
Today I rushed in to API with what was clearly a tire that was in dire need of attention (flat as pancake). Of course I didn’t have an appointment, in fact I was on my way to pick up my special needs son. At first I wasn’t sure they were going to be able to help me out. I was so stressed because I needed to get to the school. These guys were awesome! Not only did they scoot me in but I was early getting to my sons school! I will definitely be seeing them again as my mechanic retired! It’s so nice that there are places that still believe whole heartedly in good customer service. My bill was all of $24.00 but the service was as if I was spending $2400! Thanks again API for fixing my tire and getting me safely back on the road!
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August 2022 by Susan Michie
Great customer service. Good people. Always have a good experience.
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June 2022 by Ronnie Woodson
Outstanding service , my farm truck was down , got on it within two days , runs great, Thanks
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March 2022 by Bruce Corliss
I have been a customer for about 8 years now, and their service has been absolutely fantastic with no exceptions. Services that I have used include buying and replacing tires, tire rotation, balancing and alignment, replacing the starter, tie rods, power steering, battery, tire pressure sensor, muffler, oil change, brakes, and state inspections. Prices are always reasonable, not once have I thought that I was overcharged. Staff are all awesome. I highly recommend this shop!!!
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January 2022 by Butch & Rebecca Joachim
The other honest shop in Charlottesville Va. Great workmanship. My friends ask me where to take their vehicles to get work done. And i say the two best places are API service center or Jenkins automotive. I'm not going anywhere else!!!
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October 2021 by Cristina Agee
We were traveling from out of town when we experienced some car trouble and ended up being locked out of our car. Thankfully we happened to be parked at the API service center. Even though it was almost closing time for them, they went out of their way to make sure we (including our newborn baby) got into our car instead of waiting several hours for AAA to arrive. We are so grateful for their kindness!!
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August 2021 by Christopher Harper
Got my car inspected here and had a great experience. They didn’t try to sell me on anything I didn’t need. Got a free ride to and from work while the inspection was being done. People were nice!
