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November 2023 by Amber Laughlin
I had an outstanding experience tonight at this location. Originally set out to visit a different AT&T but upon seeing reviews of this location, we turned around and headed here. I can totally see why the reviews are so high for this specific location. Walked in and immediately greeted by two cheerful employees. After informing them it was an ongoing FirstNet issue, Scott promptly grabbed a laptop and dug into the issue. This issue had been ongoing for approximately 2 years. We have spoken to many reps in various stores (in multiple states) and via the support phone line. Nobody was able to remedy the issue until tonight. Scott worked tirelessly to ensure everything with the account was right and assisted us in merging 3 FirstNet accounts and a normal AT&T account into one account tonight. After spending almost a hour doing this labor intensive task, he assisted us in upgrading 2 phones.Without a doubt, I will be returning to this location. Scott and the other employee (I regret not getting his name) needed to be recognized for providing great service tonight. All while listening to my sidebar banter about the game show that was on the store television.Thanks gentlemen for making a painful years long process very smooth tonight!
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October 2023 by L C
I had an excellent experience at the AT&T store on Sunday, thanks to Ricky! He went above and beyond to help set up my daughter’s new iPhone 15, even though we had trouble restoring from iCloud backup multiple times. Ricky’s patience and calm demeanor were truly impressive, and he didn’t give up until the phone was fully set up. He’s definitely an asset to this establishment, and I highly recommend his exceptional service!
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September 2023 by Lorrie Barry
The 5th Street Landing store is awesome.And they have. Great team there. The manager Scott is a great guy and very knowledgeable when it comes to AT&T and their products! He is the one I call on when I have an ossue with my phone!!
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September 2023 by Christopher Barry
Scott always assists with my cell phone issues and never lets me down. He is efficient and professional
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September 2023 by Chris Wollschlager
This store is fantastic. Very friendly worker and great help
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September 2023 by ddd ddd
A very well operated store. Very helpful, and knowledgeable.
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March 2023 by Enver Krasniqi
Scott is the only att expert I go to
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March 2023 by Robert Deane
Tattoo Texh Scott at 5th St. Store is the person you want to help you with any need. His customer service is second to none. He fixed my account in 5 minutes where they couldn't do at all at another C'ville location. I wish I had started at this store. Thank you and I will return soon.
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March 2023 by Bruce Van der Linde
Scott is the Best at&t rep
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December 2022 by Elwood Raines
Went In to get my mother a phone and the sales rep was wonderful. Super helpful! I will only go here from now on!
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December 2022 by Virgie George
Great Location! Friendly people.
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December 2022 by Alex Boosey
Great customer service
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December 2022 by Michael Bailey Bailey
Good service
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December 2022 by Harris Services
Scott knows his stuff! He worked at a different ATT and I use to go to that one due to his skills and professionalism. Now he is here and I refuse to go anywhere else. The store is clean and tidy. Super friendly staff!
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December 2022 by ashley harris
Amazing service! Scott and Colby are awesome they got us set up in no time! Will be back in a few days to upgrade 2 more phones. Helped us with all the deals and transferring everything from one phone to another! Highly recommend!
