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June 2025 by Somcallmetim777
Scammy as hell. Avoid. They told me nothing about insurance on the new phone, deleted the charge for insurance off my receipt and then a few days later I get an E-mail that I am going to get billed $17.99/month. The phone is running me $9/month.
This was not discussed. I was not questioned if I wanted this service. Now I waited on hold to try to cancel, however they are not open. Tried going online to cancel and there is no direct option to cancel. Large pain in the ass.
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May 2025 by James “TheHeathBar” Heath
Had to get my phone swapped, was helped by a gentleman named Carlos, very friendly and helpful, sat and bantered while we waited, the rest of the staff were just as friendly aa well!
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April 2025 by Tami Atkinson
Erblin was excellent. Great help and knew what he was doing. Highly recommend.
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March 2025 by Sherry Judware
Mateo was very helpful and answered all my questions iam very pleased
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March 2025 by Eric Huffman
Went to the store to purchase a new phone and add a line and was very disappointed that the doors were locked at 6:55pm despite having posted hours that indicated they would be open until 8:00pm.
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July 2024 by Nathaniel Britts
Had a very good experience with Erblin at the at&t store across from the mall. Was very informative and friendly. Highly recommend Erblin. Thank you for all the great info and helping with my purchase.
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June 2024 by Kiefer Bunnell
Terrible manager no experience what so ever awful customer service waited over hour plus for nothing
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May 2024 by Kate Kline
Luis, Devine, and Beth were all tremendously helpful. They were warm and polite and knowledgeable about how to help me. They provided accurate guidance that proved to be trustworthy. This was the best experience I've had at any wireless store. Thank you!
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May 2024 by Suzanne Leahy
ONE employee in the store, expected wait time of 30 minutes!
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April 2024 by Jeffrey Toledo
Luis is my go to guy at this location. Keep up the great work!
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March 2024 by اذاد شرو
After I activated the internet offer with a $50 subscription, I can no longer operate the personal hotspot
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March 2024 by Jo Ann Armstrong
Store rep was very knowledgeable, patient, friendly, and in general everything a customer would want in a store rep.
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February 2024 by Ashley Martin
Do not go there while the store manager, Beth is working there. She opens unauthorized accounts to make her sales quota and pushes people to open business accounts when they do not have business. She is unethical
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January 2024 by William Corum
I originally placed my oreder online, but it got canceled so I had to go in to a store. Spoke to Beth on the phone and from the start was awesome. When I got to the store we got the ball rolling and ran into a few speed bumps. She hung in there with me for 3hrs getting everything squared away, all while staying positive and delightful. She made the long wait( not att’s fault, but previous provider) almost relaxing. Great job!
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October 2023 by Savannah Merritt
The people working there are very friendly and helpful
