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August 2023 by Ben W
The gym facilities are good, but summer camp has not been a good experience. Disorganized, poor communication, way too much screen time.
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August 2023 by Mark N.
They have not only made the AC way better; they also updated the gym floor and put in amazing new lighting. 10 stars.
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July 2023 by Brett Schulz
I am dropping my family membership at the Y after several years. It is terribly overcrowded to the point where all swim lanes are taken up by lessons and groups so members cannot swim ( even when they have a reservation) and they ignore ADA requirements by blocking off handicap access to the pool (see below) with this silly WiBit (kids obstacle course) that they could put it in other lanes, but they refuse (and they do this despite me telling them numerous times this violates ADA regulations). They were rude to me for mentioning it, but I have a family member in a wheelchair who could not access the pool due to this! They also will close your swimming lane, while you’re swimming for “lessons” even though it’s supposed to be first come, first serve and you have a reservation! The Y does NOT care about its members. It cares about its groups and catering to kids and families. If you are single, handicapped, or love to swim, no matter how enticing that pool is…just know they do Not have room for you and do NOT care about handicap access. Maybe taking this to the ACLU will change their minds or sending an open letter to their donors? You lose government funding when you violate government laws…
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July 2023 by Nathaniel Cohen
I agree with everyone about the very limited access to the pool. I was just swimming the other day in the 20 lane lap pool and they only had 2 of the 20 lanes available for lap swimmers. All of the other lanes were taken up with swim lessons and a club doing synchronized swimming. The other pool, the Family pool, could have had lanes for lap swimmers but did not. It was fully open then partly blocked off for a swim class. During the day, it is full of day camp kids. To me, this is mismanagement plain and simple. If you want to have all of these organizations use the pool, day camp and offer all of these lessons, why not stagger them so there is just one thing at a time? For instance, if the family pool is closed for camp, make sure there are some additional lanes open in the lap pool and have the swim lessons for one group at 5 and the other at 6 instead of 2 large groups all at the same time! It’s just common sense. Why do they have to be all at the same time? Also, why not use the family pool for lanes when the lap pool is taken up? How hard is it to plan better? And speaking of planning, all swimmers must reserve a lane and are supposed to be able to do so 24 hours in advance but the schedule lately only comes out within less than 4 hours so it is impossible to reserve lanes.I have also had issues with the access to the stairs being blocked. They are supposed to be accessible for those who struggle to get in and out of the pool. Lately they’ve been blocked by the obstacle course and a synchronized swimming group. No one should have to wade through a bunch of people/kids or dive under ropes in a very tight space just to use the accessible entry and exit points of the pool. Why not put the wibit and these groups in lanes 1 and 2? It’s not rocket science!We dropped the Y and are happily elsewhere. I know many other people either considering or just doing the same thing because this pool situation is ridiculous!
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July 2023 by steve whearty
Fantastic gym and very friendly staff. I would give more stars, but swim lane availability is terrible. Members are consistently sidelined by various competitive swim programs that take over the pool for large blocks of time. Would not recommend this gym if you are looking for a place to swim.
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May 2023 by Angel
I was a member for about a solid 1 year. I believe so and it was great amazing but our membership ended due to the financial aid needing to be renewed. which is completely understandable so being told we need to renew it we did and waited a week and called because the guy at the desk said it would be done that week. To my suprise they said they didn’t know when it would be done another week passed and I called again and they said the same thing I even gave them my phone number and they said a lady would probably call me tomorrow but nothing . Now I am at the third week haven’t received a call and you would think the Renew process would be faster than the first time you did it.
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March 2023 by Trisha F.
Great gym with tons of available equipment ranging from cardio to weight lifting. Downstairs they have dance studios, a pool, basketball court, rowers and stretching areas. The total cost per month for one person is $63 and $90 for two people in the same household. A great deal when you consider what you get relative to the price for this area.
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March 2023 by Brenna Rice
My love for this gym is real - y'all are nuts with this low rating!! Having been a personal trainer for a portion of my life, this gym is outstanding. It offers a variety of amenities like pool, 2 basketball courts, and 3...yes THREE levels of cardio, lifting, TRX, whatever-the-jungle-gym-thing on the bottom level is, group classes....you name it - this place has it and more! They have the most amazing Kindness Cafe as well so you can grab a coffee after your workout and go! With most prices going up for outdated equipment, support something good & get the best - be a part of this gym!
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January 2023 by Steph House
I used to be a member of this facility, but ended my membership due to it always being overcrowded and the entire building smelling like chlorine, which I am sensitive to. At that time, I would have given them 3/5 stars.I'm dropping my rating to 1/5 stars after visiting the facility a few weeks ago. My elderly father got a membership there to get into better shape. He is clueless so I bought a day pass and we worked out together... me doing the exercise first, explaining the exercise, and then him doing the exercise. I've been to dozens of gyms and this is very common and not a problem.But not at the Y! A trainer name Geri approached me and started scolding me that I am not allowed to personal train at the Y unless I am a paid personal trainer. She said several people approached her during our workout wondering why I was training this guy, and I was causing a lot of confusion... (I'm sure tons of people engrossed in their own workout stopped to go ask her about a father and daughter working out together).I explained to Geri what I was doing and asked her if I'm not allowed to show my father some exercises on the machines. She said I was not unless we were working out together... "You do a set, he does a set." Which is great advice since that's exactly what I did.Anyway, I wasn't about to start an argument with someone that clearly was approaching me just to assert authority and ruin my day. I'd love to chat with a GM, but their information isn't listed, so although I NEVER write negative reviews, I feel compelled to let others know that the Y pulls these types of shenanigans, especially after talking to other people in the area and finding out similar things have happened to them.I understand the pros of these big box workout spaces, but if you live in the Charlottesville area, there are a lot of smaller gyms that offer much friendly and supportive environments.
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December 2022 by Marieke Jones
Swim lessons for toddlers are exceptional! The instructors are wonderful, all the staff is so friendly, and we always have a fun time!
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November 2022 by Carolina L.
It's a beautiful building with lots of activities, friendly staff and a small café. The pricing is pretty reasonable compared to the market.It also have competitive sports and a branch of the Rivana Trail.The trainers are engaging, knowledgeable and are always concerned of the safety of each person.My only unpleasant experience has been with the aquatics coordinator, but I just have positive feedback for the rest of the staff and for the Y overall.
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November 2022 by Rudy G
Clean facility and good employees however there is limited weightlifting equipment such as benchpress, squat racks, and deadlifting platforms causing me to constantly adjust workouts to work all of the desired muscles. On my arm days I consistently have to change what workout I use for my pecs because there is never enough equipment for everyone to use.
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October 2022 by Dominique V.
This is an very nice facility and very affordable. We love the pool. It's a wonderful resource for Charlottesville families.
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August 2022 by Isela Garrison
Very disappointed in the process to register for swim classes. The person that is responsible for registering individuals for the classes does not follow through with registering the student. Then the day the class is to begin the student shows up without a space to be in the class. Never given an apology for dropping the ball or I willing to place the child in a class. Rude and uncaring.
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July 2022 by Rebecca Fox Stoddard
We visit many YMCA’s in our travels and this Y is exceptional. It’s active, very modern and well cared for, clean and has everything you could look for in a gym. The only thing we wish for is a whirlpool, this the four stars
