Carter Myers Automotive is known for its friendly and helpful staff, making the car buying process easy and comfortable, especially for first-time buyers. Customers have praised the team for their genuine approach, with staff members like Cherise and Sam Clarke going above and beyond to assist, listen to needs, and ensure customers get the right car within their budget. The dealership creates a welcoming environment, with the business manager and admin staff also being kind and helpful. Customers appreciate the absence of pressure to purchase upgrades or spend beyond their means, which makes the experience more positive. Additionally, the staff, particularly one employee named Jamie, are recognized for their professionalism and ability to deescalate concerns, even turning around negative perceptions. However, there have been some issues with hours of operation accuracy on Google Maps, as the dealership was listed as open on Sundays but was closed when visited. Overall, Carter Myers Automotive is seen as a helpful, friendly, and customer-focused dealership.