Dover Saddlery is a retail chain that offers a large selection of horse tack, stable supplies, and equestrian apparel. The business is praised for its excellent customer service, with knowledgeable and helpful staff who cater to customers of all skill levels, from novice to expert. Customers appreciate the welcoming atmosphere and the ability to find exactly what they need, or have items quickly ordered if not in stock. The staff is described as friendly, kind, and flexible, with a focus on ensuring customers are satisfied, whether it's through exchanges, fittings, or providing advice. While there may have been an occasional instance of less friendly service, the overall experience at Dover Saddlery is overwhelmingly positive, with many customers expressing their intention to return for future riding and equestrian needs.
Great selection of horse products. I purchased a new pair of field boots here and being correctly sized by an employee was extremely helpful. Being a small adult I needed a child size boot and they had a nice Ariat pair.
September 2025
Friendly helpful staff, and plenty of options concerning everything horse related. Great store
August 2025
Kristine was very helpful and helped me find everything I needed and even helped with sizing. I had a great experience and will definitely be coming back again!
