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November 2023 by Brooke North
Thank you so much for the fast service you provided to me! I appreciate the driver being prompt and reasonable pricing!
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October 2023 by Whitney Tedford
If you're looking for a trustworthy one stop shop this is the place! They communicated and were honest about the situation. I will always get my car serviced here and all my towing needs as well. Fast, Reliable and Trustworthy!
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October 2023 by Toms Elizabeth
Sierra and Wayne are the best! Reasonable pricing, quick service and a kind team. We will be returning, for sure.
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October 2023 by Bryce Bailey
I just want to acknowledge how honest Wayne and his crew are at FBR. Thanks for servicing my vehicles and helping me with all my car related issues.Services: Tire change
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November 2022 by Chaniya Brown
They are absolutely horrible! The male that towed my car was rude and very unpleasant he wouldn’t give me his name my car was in the lot for less than 45 mins and he charged me $456. I do not recommend at allService: Special vehicle towing
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August 2022 by Kayla Elliott
Called to get lockout service and they were here within 20 minutes and a very good price!! Only took about 2 minutes to unlock my car, definitely will recommend to family and friends! Very friendly.Service: Car lockouts
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August 2022 by Nasir Jan
After I called he showed up and towed my car to a mechanic which unfortunately didn’t have any empty space for my car so the tow company took my car to another mechanic and dropped it there, without charging me extra. Friendly and professional service.
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August 2022 by George Futch
The gentleman who towed my car was very prompt, professional and friendly.I highly recommend this business.They responded again today for a dead batteries. Really nice, and arrived an hour ahead of schedule!
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August 2022 by Andrew Shields
I want to give a big shout out to FBR Towing for coming to the rescue during a family day out gone wrong. They showed up within 15 minutes for a simple battery jump request that quickly became a bigger issue. Long story short, they towed me quickly to a mechanic, then to a different one when the first couldn’t fit us in that day. The driver had a positive, professional attitude the entire time. Really outstanding service!Services: Battery service
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August 2022 by Jeff Hoerman
I had the displeasure of dealing with this company two days ago, my wife slipped off the road in an ice storm at about 5pm and the police called FBR towing. I had no issues with the driver at all he was polite and professional, he hooked up to my car and pulled it back down to its tires from its side slightly in the ditch, he then drove it down the road to a near by driveway and called his boss to get a quote. He was on the phone for about 5-7 min. Advocating for me because his boss clearly wanted him to tow me even though the police officer had already said it was fine to drive, the tow driver said it was fine to drive, but the person on the phone wouldn't give up he said well how far did you tow it, did you pull it out of the ditch, convince him that he shouldn't drive it etc. He then told me it would be $265.00 to pay for pulling it for 10 seconds to put it on its tires from its side. I truly believe he was hoping I didn't have the money to pay on the side of the road so he could charge me even more. WORST COMPANY EVER!
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August 2021 by Lisa T.
John at FBR is the best. He arrived promptly, exceeded my expectations, provided excellent service and was extremely patient and kind. THANK YOU! I will call FBR Towing & Recovering FIRST every time I need road side assistance.
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August 2021 by Mark Peoples
I had the driver jump start my car. I was visiting from out of town and I googled their number. As he was checking the charge on my battery he noticed that the ground strap was loose. Once I fixed it I had no other problems. I'll use this company again if I need help in Charlottesville.
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August 2021 by jacob snider
Cecil was awesome! A tire blew out on my wife’s Kia on I-64. Low profile tire, so no spare or donut. Kia roadside assistance called FBR. Cecil was there in 5 minutes; quickly, carefully and safely got my car hitched up; and gave me a ride to the Kia dealership. Great conversation on the ride, and very friendly, professional service. Had a great experience!BTW: if you see flashing lights on the shoulder while driving, MOVE OVER A LANE! These guys are out there, risking their necks to help folks out. Do your part to help keep everyone safe!
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August 2021 by Dawn Hance
Had a great experience with FBR. Met me in 30 minutes as discussed. The gentleman, he served in the Marines, was helpful, kind and got the job done. Highly recommended.
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August 2021 by Maira Jalil
It was a great experience with FBR. the guy was so quick and professional. He came on time and put my car on tow pretty quickly. Highly recommend it.Service: Car towing
