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February 2024 by Christian Wernz
Not impressed. Claimed they don't send quotes out by email. Really?! Then during phone call, they said they can send, upon my insistence. Agent became unusually pushy to move forward on the deal to the point where I just had to hang up...Not what I expected from a State Farm Agent.Response to comment: pushy sales tactics and stalking level follow up calls to the point where I considered blocking the number. I think this specific agent needs re-training. And Gary, may I suggest you don’t add injury to insult with your response. A sincere apology would have been the classy move. Had to change two stars to one.Response to edited response: much better
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December 2023 by Heather Allen
I have had Gary Albert as my Agent for as long as he has been in cville. He has a great staff especially Karen. She is always my go to person. She is smart and always on top of everything.
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December 2023 by Angela Carr
I have been with State Farm for over 10 years. They have been the very best in service. I give 5 Stars to them. Thank you Gary Albert and the team for all of your great service. Keep up the good work.
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December 2023 by Abby Anderson
Extremely helpful staff! Always willing to help answer any questions. I've been using them for years, and refuse to go anywhere else. They help our drivers at Dominos receive decent coverage for far less than their competitors. I send any drivers we have their way because they are just the best!
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December 2023 by Jamie Robinette
I contacted Gary's office for a question about car insurance changes made by Virginia. My call was taken by Willa Kaye, who was well informed, explained clearly, and, very important, was friendly and patient with my questions. I don't say this lightly, but I would rank her as an outstanding asset in Gary's office.
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November 2023 by A Sawyer
This place is a joke! They overcharge and can’t seem to get their act together. Get insurance anywhere but State Farm!!!! God forbid if you get in an accident, you have to use the repair shop they tell you to use, not one of your choosing.
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November 2023 by William Jackson
They are really on top of it all!! Prompt, concerned, business savvy. If you really want your concerns addressed in a timely manner, call Gary and his staff. They will get you where you need to be.
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October 2023 by David Miller
Gary Albert has been my State Farm Agent for many years and I can say with all confidence that he and his staff have always gone the extra mile to provide exceptional and professional service.
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September 2023 by Mary Ann Winecoff
This has been the most painless insurance experience of my life! Jennifer Knight has been so very responsive and friendly and moved each step along quickly and efficiently. Many, many thanks!
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April 2023 by Charles Newton
I trust Karen.
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April 2023 by C.Z Encarnation
Melly Figueroa made getting all my insurance needs easy and hassle free . Explains everything and helped me choose what would be the best for me and my family. Thanks Melly !!
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March 2023 by Sherry Rose
Always a great experience working with Gary Albert Insurance group. They go above and beyond to tailor your needs to their services—excellent communication, knowledgeable, trusting, caring, and seamless with their policy transactions. Have and would recommend them to family and friends.
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March 2023 by Amy Bower
They continue to go above and beyond . . .always making sure we are getting the best rates and always there when we need them.
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March 2023 by Sarah Wayland Smith
I have always had the best experiences with Gary Albert's office. Both their insurance and cutomer service is top notch and appreciated.
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March 2023 by Tamera Fortune
No agent should hold their customer accountable for a mistake that their employee made. If you request coverages they should be added when requested. As a customer I should not have to hold the hand of the person responsible for processing requests. No apology or accountability. Just a bunch of excuses.
