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November 2023 by Tonya Jones
Love staying here, close to Burtons, Locctiane, Trader Joes and so many more that i frequent when im in town. Very comfortable and i sleep like a dream after a hottt bath!
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November 2023 by Kathy O.
We were told our room wasn't ready when we tried to check in. We waited in the lobby for over an hour while we noticed others checking in. When we asked, the reason given was that they forgot about us. Then they put us in a room that was filthy. No discounts were offered for not having a clean room available.
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October 2023 by PHIL B
Nice clean hotel in a good location, room was a little on the small side and was laid out odd but it was comfortable and clean and got our needs for the night. Only complaint was the garbage pillows hotels seem to be using these days.Oh and they gave my dog a welcome bag which was adorable.Yeah all around a good choice.Rooms: Small but clean and comfortableSafety: Felt safe and well lit at night.
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October 2023 by Kevin W Harris
This young man named Alexander disrespected my 79 year old Mother in law. She asked a question about her room and he came out of character. That was uncalled for.
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October 2023 by Barbara W.
ProsWonderful staff! Very friendly and helpful!Great breakfastConvenient location. We were there for Monticello and it was a short easy ride from the hotelGreat shopping center across the street with high end stores and a wonderful spot called Burtons. Has Whole Foods nearbyQuiet and cleanConsSmallest hotel room I've ever stayed in. I don't know if we could've stayed there more than 2 nights. There were 2 of us. Security...elevator to rooms outside main doors
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August 2023 by D Stephenson
I stayed at this hotel location recently as my husband was hospitalized at a local hospital. The staff at this hotel were simply wondering. They were polite, caring and attentive. From the gentleman who checked me in, to other staff members - Starr, Joy, Tequila and Rachel. This was a very busy and stressful time for me, and the entire staff made my four days experience more manageable. The hotel room was clean and I felt right at home here. The hotel was also away from a busy main road, easy to get to, so was very peaceful, and not far away from UVA. Breakfast was included and there was a good variety of food options. Ample Parking was also included free of charge. What more could I ask for. Thank you Hampton Inn , India Road staff for making my stay enjoyable.Rooms: Room was comfortable and clean. Microwave and small fridge in the room which was an added bonus
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August 2023 by lufrank piarulli
My wife and I have stayed at Hampton Inn hotels many times in different locations. We were treated so nicely by the staff from Renee when we checked in to Cathy when we checked out. To hear that Cathy has been at that hotel 32 years just made us realize that the pride she takes in her responsibilities needs to be recognized. Taisha was the woman who had the responsibility of the breakfast area and I honestly never saw someone keep it so clean and stocked. Whoever walked in to get breakfast walked into the room as if they were the first customer of the day. When the children that were staying there made waffles, she would immediately go over and clean the whole area when they were done. I know that for all the staff that is their job and it should be done that way but this location should be recognized as the best of the best.
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July 2023 by Marshall Scott
Excellent service excellent staff. Our room was a little tight or very close in quarters but extremely clean.Rooms: The room was close quarters but clean. The location is great… Near restaurants in malls. Highly recommend Wood Grill Buffet-Charlottesville.
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July 2023 by Rebecca Burton
I have never stayed at a hotel that has made me feel so welcomed and appreciated as a customer. The staff are all so wonderful and polite and helpful..the rooms are immaculate and smell so good. The pool was amazingly clean and the chairs were nice..clean pool towels and really nice atmosphere. I highly recommend staying at Hampton Inn if you want to feel at home. Even the front desk staff were amazing. I look forward to coming back again for another stay. Thank you to the entire staff for going above and beyond job..I appreciate you all so much.
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July 2023 by Jason j
We were greeted by a very friendly, pleasant gentleman named Eric. I was impressed how he handled a difficult customer in front of us. Eric was polite and patient with her. I wanted to pull my hair out for him. CONS: We got to our room and the toiled had a ton of toilet paper in it and some type of white liquid all in it. I called Eric and he changed our rooms to a few doors down. We got into the second room and noticed the shower wall had a brown liquid that had ran down it and dried. The overall cleanliness of the common areas were poor as well. The housekeeping could do a much better job as well as management just doing a little quality control. Very basic, elementary stuff not being taken care of. This review could've been a 5 star rating, but the lack of general care and cleanliness warranted the 3 star rating.
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June 2023 by Jeffrey Reynolds
This hotel is a decent location for Charlottesville. It is just off the beaten path (near route 29) but not far from anything. You have both Trader Joes and Whole Foods just around the corner, but the area is generally pretty quiet and still convenient for downtown.The hotel itself is decently kept and clean, and the staff is friendly. However, the rooms are smaller than other Hampton's we have stayed in. Also, the door handle on our room during our 2nd visit was loose and somewhat ajar. All that aside, I would consider this hotel in the future if visiting Charlottesville.
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June 2023 by Charlene Adams
Very nice room, Great breakfast. Staff was very friendly and helpful. I would stay again.
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June 2023 by Megan Wall
Well, when we we arrived my husband gave my name and the guy was weird he was like “it’s under his girlfriends name” and being really just odd. Then when we arrived in our room our phone rang, it was 4 a.m. because we were traveling from out of state for an appointment.I was using the bathroom and saw a cockroach and so I didn’t sleep. Conveniently located off the road but not great accommodations.
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June 2023 by Alex Brumbaugh
Me and my family stayed here about 2 years ago and it was by far one of the best hotels I have ever stayed at.
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June 2023 by Rusty Peaks
Had an amazing stay at this Hampton Inn. The facilities were very clean. Our bed was very comfortable which is important to us as I have a bad back. The staff was amazing - especially Renee, Anna and Sean. Thank you to all!Nearby activities: Great location - short drive to stores and restaurants.
