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January 2024 by Kendra Robbins
Had an issue with my Pilot that I had taken in 3 times to another mechanic actually towed in twice. They literally told me I had to wait for it to break completely then I would know what was wrong with it because they couldn't figure it out. Troy figured it out for me and I haven't had any more issues. Thanks so much Troy! Highly recommend him!
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September 2023 by Andrew Thomas
The best around. Had a knock in my motor that I knew, but 2 Ford dealers could not diagnose and said to just run 93 Octane. We were on a warranty under the selling dealer.Troy diagnosed instantly and got the motor replaced under the warranty. Troy is top notch.
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August 2023 by Scott Goss
I was a mechanic/technician for almost 40yrs. I had the pleasure to watch Troy begin as a helper and then easily become a technician. He has a natural understanding of all systems and he is very confident in what he knows. In my 40 years in the vehicle repair business, I have known 2 superb Technicians and Troy Thomas is one of the two.
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June 2023 by maisie crook
I was recommended Troy's and after reading all the good reviews thought I'd take my van for a tune up and to look at some other issues it had been having. They were absolutely wonderful- staff are super friendly, they kept me updated with what was going on with my van, and alot of the things I mentioned I was worried was wrong turned out to not be a problem at all. A shop could easily take advantage of someone with little vehicle knowledge, so I know with confidence this shop will not try and do that to you. The repairs that needed doing were done fast and cost way less than I expected. I'll be using Troys for all my vehicle services from now on.Services: General repairs & maintenance
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May 2023 by Robby Powell
My brakes went out right near Tory’s shop. Ended up being two bad brake lines. Troy got me in the shop right away and had both brake lines repaired later the same day. Thanks to Troy and his team I’m back on the road.Service: Brakes
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May 2023 by David Jones
Hands down the very best auto repair shop I have ever dealt with. Every employee I had interaction with treated me like an old friend rather than a customer. I chose to visit Troy’s based on the reviews of the business that I read. Troy explained the problem I had with my vehicle and the options available to correct that problem. Not an easy task since my vehicle is no longer in production and parts are difficult to find. He made sure I understood the options and allowed me to weigh them and make an informed decision. The cost of the repair was significantly lower than other quotes that I received and I feel much better using a small independent shop as opposed to the big corporate ones. I live less than a minute from another shop but I will be driving the 45 minutes to Troy’s Auto and Diesel for any service that my truck or my wife’s car may need in the future.Service: Engine repair
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April 2023 by Emily Clancy
Excellent customer service, professional work, fair and harderworking. I would go back and highly recommend Troy's to anyone in need of auto work.Services: Brakes
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October 2022 by William Cruse
Excellent work, at a very good price. A very knowledgeable and friendly staff from the front desk right out to the line mechanics. Troy is extremely knowledgeable.
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August 2022 by David Amick
Troy’s Auto and Diesel is nothing short of “Fantastic”. My family and I were heading out of Virginia on vacation and my truck started having problems. We were towing our 5th wheel and had this vacation booked for 2 years. We didn’t even know if we could get the camper back home. Troy told me to bring my truck in. He worked on my truck and not only did he fix it but I was on the road not back to home but on vacation. You just don’t find many places anymore that give that kind of great customer service. I will always be grateful to Troy and his staff for their kindness. I highly recommend Troy’s. Oh, I almost forgot. My wife and I are in the medical field and Troy’s service bays are cleaner then most of the hospitals I have been in. They really are attention to detail oriented. I wouldn’t take my diesel to anyone else.Service: Auto engine diagnostic
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July 2022 by J Harris
A+ service! Super Friendly. I was recommended and I couldn't be happier. I will be taking all my automotive needs to Troy's now. Wish I had found them sooner!?
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February 2022 by Chad Shaffer
Home to my 7.3Great communication do what they say. Is most importantly my truck is very happy. Lol
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January 2022 by Al Hanson
The Jeep dealership told me I needed a new diesel engine for my Grand Cherokee after an EGR valve failure. I wasn't going to pay dealership prices for that so brought it to Troy's expecting to pay $12,000+. Three business days after getting them the Jeep, they called to say the car was ready and it would be $224. Jacob recognized that after the EGR failure, anti-freeze had collected in the exhaust system that needed a little driving to burn it out and get rid of the steam coming from the exhaust. And fresh anti-freeze was discolored because the polluted anti-freeze that couldn't be drained from the engine block mixed with the new anti-freeze and discolored it. The Jeep dealership used those two things to conclude there was irreparable internal engine damage. Troy's could have made thousands of dollars by putting in a new engine because that is what I expected. Not only did they have the expertise to know what was going on, but they also didn't try to take advantage of the situation. ???????????, ?????? ???????.Service: Engine repair
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December 2021 by Bambino The Great
This is the only place you take your diesel. I'm very picky about my 2003, 7.3 powerstroke diesel. They do outstanding work and they are reasonable in price! Thank you Troy to you and all of your crew for the fantastic job you did on my truck!!! She's pulls like a dream!!!
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December 2021 by Ben Morris
Troys Diesel is a first class operation. The shop and waiting room are absolutely spotless, and customer service starting with Kathy in the office, and extending all the way up to the owner Troy is attentive and knowledgeable. Troy and his crew know that a lot of us count on our trucks to keep our business or farm going, and they get you back on the road quickly with unexpected repairs, or work with you to schedule maintenance when it fits in to down time on your schedule. Most importantly they stand behind their work: a crank seal on my Dodge 3500 went bad a year ago which they fixed. It went bad again within their two-year warranty and Troy fixed it at no cost to me and my business. No haggling or discussion about it, they just took care of it. Not many businesses nowadays will do that for you. 100% recommend.Services: Engine repair
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November 2021 by Elizabeth Narehood
Troy’s shop just repaired our 2012 F250 Diesel that had a difficult to diagnose wiring issue we had been dealing with for months. The shop was professional, knowledgeable, and reasonably priced. We live in Lynchburg, but taking our truck to this shop is well worth the trip. We highly recommend!Service: Electrical repair