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October 2023 by Mary Beth Orbin
It is very important to me that I share with you my experiences at the dealership.Ray, Service Manager is an outstanding person and great service manager. My husband is very ill, I am new to this area, Ray came to our home, drove our vehicle to the dealership for inspection and returned it upon completion. I will NEVER forget his kindness. I will share this experience as Ray helped me when I did not know how I was going to take care of my husband and have his vehicle serviced. I am grateful. You have an outstanding person on your staff. Never let him go.
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September 2023 by Dylan Burgess
Sam was an amazing dealer and found me the perfect car and worked hard to get us the best deal I’ll always come back for a new car here
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September 2023 by John Frankenburger
They had my car for three weeks and never put it in the shop to do an estimate. Had the car towed elsewhere. Would never go back.
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August 2023 by Judi Beverly
IT WAS GREAT. MY WIFE, JUDI WAS VERY PELASED WITH THE SERVICE ON HER VEHICLE. SHE LIKES COMING TO JIM PRICE BECAUSE OF THE HONESTY AND WORK THEY DO. SHE IS ALWAYS REFERRING HER FRINEDS TO JIM PRICE CHEVROLET.
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June 2023 by Lucille Smith
The Jim Price personnel were efficient and user friendly. They have a nice, spacious waiting room and coffee available as you wait for your vehicle.
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June 2023 by Gary Mainhart
Contacted sales for a new car lease. I was putting $17k down on a $39K car. Was given a price on a lease for $141 over the phone and also received an email confirmation of the price. Called before I drove down 2 hours to triple check to ensure that all was good. Talked to Agee and asked twice if that payment was right and Agee assured me that it was. Arrived and was passed to Warren to proceed. Filled out some paperwork and my wife and I were left to sit in the office for 45 minutes. Once the leasing person was available, he informs me that there was a mistake and that the monthly lease payment was over $350. He apologized but Agee and Warren were no where to be found. Both Agee and Warren should have apologized, especially Agee since he gave his word. Now I received a letter a month after I was at the dealership informing me that they still ran a credit check. I have a credit score of over 800 and was putting $17k down. The letter informs me that they won't finance me. What a clown show. A note for Jim Price Chevy: do NOT ask me to call you to discuss, you have my number, you call me if you need more info...
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May 2023 by Kim S.
Shoddy work could've killed my son on his wedding day. His brakes failed at a stop sign 3 days after their tech Warren Riner signed off on a brake replacement. They have worked on the brakes 3 times and the truck has less than 30,000 miles.
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May 2023 by Brian Collins
I have always enjoyed the cordial and professional treatment while at Jim Price. I've come to know Chris Gleason through a mutual friend and even saw him come and say hello to my wife and me this last purchase. I have also been very well taken care of by Agee Calaway, and Mike Phillips who have made the order, purchase, and all of the various logistics possible. Since my prior C7 Corvette purchase from Jim Price in 2016, I have, and will continue to, promote your dealership, enthusiastically.
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May 2023 by Amanda Cloman
We had an amazing experience with Schuyler! She was so accommodating and patient. I have already recommended her to friends and family. We love our new truck! Thanks for everything!
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April 2023 by Kelsey Bendel
Honestly not a good experience at all here. I needed to replace both tail lights and my antenna for water leakage, and my normal auto shop couldn't fix it so I brought it in. It was much more expensive than I would have liked, but I knew that going in to a dealer since labor is so expensive.Why it was such a bad experience though was I dropped my car off to be fixed and it would be around 2 days to get the parts in and I needed my car for the weekend so I said I would pick it up and reschedule in a week or so, and asked what I needed to do for that. The guy told me to do the usual appointment online, and that would be all. I did that and scheduled for a Saturday, showed up and the worker told me that I shouldn't have scheduled for a Saturday, because they couldn't do all that work on a Saturday shift, and it would have to wait until Monday. I was irritated but said okay, and called Monday afternoon to check in and the worker told me the Saturday crew left no note about my car with the keys, so he never saw them and told me it wouldn't be worked on until Tuesday.I finally got it finished late Tuesday, but it was much more hassle then I anticipated and wouldn't recommend taking your car here.
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April 2023 by Michelle Burley
I brought a 2010 equinox from Jim Price and I have been having trouble with it once the warranty ran out. I will never buy from ya'll again or referre ya'll to friends/family. I did recently had it serviced with ya'll through Gary Beverly. Him and his team did a good job. My equinox has been running good so far. But still will never buy from ya'll again.
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April 2023 by Shane Monterosso
Sam Clarke is one of the best salesmen I have ever delt with. He displayed positive traits that every salesmen should emulate such as integrity, service before himself, and excellence. At no point did I feel like I was negotiating a bad deal. He was very helpful with picking out the right vehicle and I am completely satisfied with the new truck. It is better than I ever thought it would be. Give that man a raise. I'm even considering sales as my next career because of him.
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April 2023 by Stephanie Roy
Only brought my truck in for an oil change and inspection. Replaced my windshield wipers about 6 months ago because they needed to be replaced all to get a phone call from the service department telling me I needed new blades. I told them to go ahead and replace them because I didn't have time to bring my vehicle back after receiving a rejection sticker. Asked the guy at the service desk how often you should have to replace your wipers and he told me every 3-6 MONTHS!!!! I have never in my life heard something as crazy as that! I did ask to get my old wipers back and it looked as if they tore each end of both wipers.Also, a light on my dash came on for one of my tire sensors and my truck is now pulling to the right. That was not an issue before bringing my truck into you all. I will no longer use Jim Price for service and you have lost all sales from us going forward as well.
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April 2023 by Jennifer Hawthorne
Sandra Dyer is very thorough and personable. I feel like I matter when she helps me. Everyone is terrific at Price!!
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March 2023 by Jonathan
Had my 2009 Chevrolet Traverse towed to dealership in late October 2022. None of the agreed upon work was done for several months and had to contact the Service Department Manager to just get the vehicle operational to be picked up. I was working out of state (7 hour drive) otherwise i would have been showed up to the dealership to physically see what the delay with repairs was. When it came time to pick up the vehicle it wouldn't start because it was out of gas. I finally got the vehicle in February 2023. Once i contacted the Service Department Manager i was able to get answers and not the run around. He is the only reason I'm not 100% displeased. Only work i was charged for is installing new battery.
