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January 2024 by Monty_Renee Pearison
I've been going to Lotus Nails for years. Everyone there does a great job. Friendly place. When I stopped working in C'ville, I looked for another salon closer to home; I now make the drive to Lotus Nails. The drive is worth it.
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January 2024 by karen ballard
Nice and clean and pleasant, fair prices and did a great job
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January 2024 by Gabby Fletcher
The really nice place is awsome and kind
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January 2024 by eve
I set my standards pretty low when it comes to cleanliness in decent priced nail salons in this town so the reuse of tools and such didn't come as much of a surprise. The technician(Mike I believe) did a really great job, didn't cut me or anything and the polish looks wonderful. The price is good the work was relatively good and I didn't get an infection this time. but it does feel as though I may be taking a chance anytime I go. I may risk it though cause I found a great color lol
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December 2023 by Amber Nguyen
Last minute today I decided I wanted a pedicure before Thanksgiving. I live close by so I stopped in and was able to get a pedicure right away. Nancy was my nail technician and she was so sweet! The pedicure was so relaxing I ended up also requesting a manicure. I wanted some glitter and fall colors, I’ll definitely be back! Thank you, Nancy! ?
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July 2023 by Erin Watson
I had given up on finding a place for me to get pampered. I took a chance on Lotus and am glad I did. The massage chairs are the BEST. The customer service is amazing! Christina really sets the bar. I left feeling like I made a new friend. When I came back, that was proven. The prices are how they should be. Please don't change a thing Lotus!!
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July 2023 by katarina estes
The lady doing my nails was so nice. I loved my nails so much too!! Would definitely come again
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June 2023 by Jessica Charlie
This is a great salon. Come book your Pedi or mani with me today! Just ask for Jessica!
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June 2023 by Traci Martin
This week I went in for pedicures with my daughter and a friend of ours. We all three wanted a basic pedicure. The friend and I had gel polish and my daughter had regular polish. With the gel polish, the friend and I had to soak our toenails in a foil acetone wrap before the pedicure started. When the acetone wraps came off my tech, Tess, immediatley started working on removing the polish on one foot while the other foot soaked in the warm foot bath. Tess alternated my feet from the warm foot bath- polish removal ustil it was time to trim nails and cuticals before starting polish. As we were getting the pedicures done it was apparent we were not all getting the same services. My friend was not given a foot bath to soften her cuticals prior to cutting. When she spoke up about the services included in a basic pedicure and what she was receiving, her tech, Joy, immediatly assumed my friend was questioning the price of the pedicure. She was not...she pointed out that she was not given a foot bath and her feet were not soaked in the water like mine had been. Joy argued that she could not massage her legs until the polish was on becasue oils would interfere with polishing. At this point I spoke up and said the price was not the issue it was the order the procedure was taking place. I said that my friend's feet were not being soaked and cuticals were not being trimmed prior to the painting of the nails. My nails were being soaked and the lady next to me spoke up and said her nails were also being soaked. So, the question we were asking was "Why aren't her nails being soaked, trimmed and then polished?" Joy stated that that is just the way she did it, she had 15 years experience, and things are done differently in DC versus Charlottesville and Richmond. Still we pushed further and said that we have never seen a dry pedicure done. Tess asked if my friends feet had been soaked and Joy replied "No." Tess told me that the order is for gel polish removal is 1. Nails are soaked in acetone wrap to loosen polish. 2. Wraps come off, 1 foot soaks in water to soften cuticals and feet are alternated between drummel and soaking. 3. Nails and cuticals are trimmed. 4. Nails are polished. 5. Legs are massage. My friend tried to stop her prior to painting to get her nails and cuticles soaked before and for the trim to occur prior to painting. Lily, another tech, offered to have the tape pulled, we said okay. My friend was not disputing the cost of the basic pedicure, just that Joy had only done a color change with nothing else. No soak, no trim, or cuticle cut. Joy stated it was her discretion on what services my friend receievd based on need. So basically, here is an example of Joy's explanations...if you paid for the service that offers hot rocks and Joy decided you did not need hot rocks, then you would not get them and will still be charged for them. If it had not been for Tess, it would have been a total loss. My daughter and I have been going here for many years! We have our own thoughts on the treatment of our friend and will be looking elsewhere for nail service. This does make me sad, because the owners of this business are truly kind and good people.Services: Pedicure
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June 2023 by Rachel Dumaresq González
My nail technician was very kind and friendly and I enjoyed my experience. HOWEVER, my friend had an extremely rude and unkind nail technician. It was the weekend of my friends wedding and she asked to try one quick thing on one nail to see if she liked it. She did not like it. Well, the lady doing her nails was so unkind and got in her face about it and made her feel awful and like she was a major inconvenience, saying things like “oh you said you wanted this, now you don’t, you keep changing your mind. I already asked you twice about this.” Etc… it was quite appalling.Because of this, I will not be returning.
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December 2022 by Ex L.
horrible experience! Avoid! I knew this place had bad reviews but my daughter (from out of town) went there by accident instead of Beauty Nails. She is special needs. Instead of properly removed the gel toe polish with acetone they used "a blunt instrument" and toenail clippers to tear the gel off. She called me while they were doing this to ask if this was proper. I said no because it ruins the nailbed and destroys the surface if the top of the mail. When I spoke to the "manager" she did they always do it that way. I said "You do it that way because it's faster -that's not how it's properly done". She refused to let my daughter leave without paying. I told them fine I was posting here on Yelp snd NextDoor to warn everyone. I then called Beauty Nails to apologize that she didn't show for her appointment and confirmed that of course they use acetone to remove gel nails from toes. Do not go here. Read the other negative reviews here and on Google reviews
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September 2022 by Tina S.
Painful fill with an unusually unhappy tech. When I complained that he was hurting me, he wanted to argue the fact. Three fingers nicked with blood on two pinkies. Tech said he was charging me extra because I had a "crack" that he said didn't need repair. Huh?? Just kept my mouth shut, paid $35 for a fill with standard polish. Never going back.
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September 2022 by Hannah Allen
I went to Lotus Nails in Charlottesville on my birthday earlier this month. I usually go to 1 of 2 other local nail salons, but my friend and I decided to go here due to convenience. I got a gel manicure. Not only did I get lots of air bubbles on my nails (which didn’t look good), but I ended up with an extremely painful infection in my thumb. I had to get it drained at urgent care and was also put on antibiotics. Trust the reviews that say this place is not sterile. This trip to the nail salon cost me a lot more than I was expecting. ?Service: Gel manicures
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August 2022 by Simran Mann
I’ve been coming here for over six months now. They are always able to accommodate me when I walk in, usually busy but they always do a great job, and everyone is very friendly and often laughing. I have not had issues with any of the nail techs. I’ve gotten manicures, pedicures, gel, and dip. If I ever complained about something, it was rectified immediately. Love them! Highly recommended.
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July 2022 by Dionne K
Just leaving here in Charlottesville. The pedi was very quick with very little filing and no massage. I still have rough areas on my heels. They were busy and she was just trying to finish as quickly as possible. I was going to get my acrylic overlay filled in, but after the pedi experience, I decided to just get the overlay removed completely. The other nail tech wanted me to put my fingers into this acetone solution to remove the acrylic but I told her that I didn’t want to soak my skin in the solution and asked her to wrap them instead. She left me sitting for a very long time and started working with other clients. I had to ask someone else if she forgot about me. Finally, she came over to remove the rest of the acrylic overlay by drilling the remaining off. She left rough edges on my nails and I had to ask her to file off the rough edges before I left. I asked another male nail tech if he was the manager and he informed me that he wasn’t and pointed out the manager who was doing a pedi for another client. I told the male nail tech that I wasn’t happy with my experience today and I wouldn’t be coming back. The manager never stopped what he was doing to come over to speak to me. The male nail tech was very apologetic about my experience today.Services: Manicures