Petco in Charlottesville is a pet-focused store offering a range of products and services for dogs, cats, birds, small pets, fish, and reptiles. Customers appreciate the friendly staff who are willing to help find the right supplies and provide excellent services like grooming and vet clinics. The store provides full-service grooming, veterinarian services, vaccination clinics, pet adoption, and positive dog and puppy training classes, all aimed at improving the lives of pets and their owners. Shoppers can enjoy savings through online ordering with in-store pickup or repeat delivery. However, some customers have noted issues such as dead or dying insects in packages and a smaller store size that might limit selection. While the staff is generally helpful and accommodating, some reviews mention a strange smell and odd behavior from staff members. Despite this, the store is valued for its good discounts through the rewards program, and many customers are pleased with the grooming services, especially for shedding dogs. Overall, Petco is seen as a decent place to find pet supplies and services, with friendly staff and competitive prices.
I came into buy my first fish tank. I was helped by a very knowledgeable staff member.
February 2024
Most of the dubia roach are dead or dying in package and all the crickets are dead it was a Saturday when I was there saleswoman said they get them in middle of the week but they still shouldn't be dead in a few days
February 2024
I was alittle disappointed in the overall size of the store, however, I didn't look at the whole store.I was in a rush so I asked a young lady that worked there about what I needed.She stopped what she was doing and answered my questions.
