-
February 2024 by Madelyn Reyes
My husband and I came here specifically for Hoka shoes. Both Richard and the other employee that worked in the Public Lands side (I didn't get his name) were very helpful and professional. We will definitely come back.
-
January 2024 by Cassandra
Very helpful.. knowledgeable...and professionally courteous! All my questions were answered and even recommended some online channels to watch for further research!
-
January 2024 by Andrew Hickson
Excellent customer service and work quality for my first ski tune up. They hired all the talent from Freestyle after it closed which is a win-win
-
October 2023 by Mark N.
Large outdoors/camping/backpacking retail store. Selection and prices are better than Dicks, but not at the level of a full size REI. In the Cville area this store is probably the best option.
-
August 2023 by Debra Burleigh
Big beautiful store! Kind of overwhelming but the staff is friendly and helpful.
-
June 2023 by V
Huge and clean store. Good selection of various things you may need. Friendly service telling us where we can find certain items (like a specific hat we came in for).
-
March 2023 by Cindy M
Lots bigger than Richmond's REI, felt like mostly clothing.
-
January 2023 by Brad Armstrong
Incredible improvement upon the old Field & Stream brand. Fantastic gear for ski, hike, bike, paddle, and more.
-
January 2023 by K P
Bought a Lew’s Combo at Public Lands and Kevin helped me thru the whole process. He even lined my reel which was a HUGE help. I know when I come back again I’m gonna ask for Kevin. Thanks for all the help.
-
January 2023 by Amy Reed
Hilarious that past reviews think the store is “missing” hunting gear. I guess they don’t understand why the store was opened in the first place. Giving a 2 star rating as the average size woman in the US is a 14/16 but they don’t sell apparel for them. Yes! Bigger bodied people spend time outside and are active. Try selling sizes that people can actually wear. You’re throwing money out the window. Bike dept service was great
-
November 2022 by Charlie Page
Needed some binoculars for a trip and with the assistance of Jerret, I came out with a great product and with Lucas' help, I got through the best options of using a promo code I received in the mail. Great store in Charlottesville, Va and will spending a lot more time there in the coming months. Great prices and selections and they support many local and national park efforts.
-
November 2022 by Kayla Cotton
Let me get this straight, I went in looking for camo crocs for my kid, couldn’t find them so I asked and the employee said camo isn’t a color we sell here..but I could find toddler sized sports bras?? Gross.
-
October 2022 by Angelo Roma
stopped in to view the layout; impressed with the outdoor name brands and the inside rock climbing wall; in the camping area, the sales rep, Mike, was most helpful
-
August 2022 by Samantha Manning
Wade in the bike department was fantastic, so enthusiastic and helpful. Excellent customer service.
-
August 2022 by John Cassett
Wade at the bicycle department was super helpful and went above and beyond
