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December 2023 by Susan Hall
After 6 months Public Storage jacked up my rental unit cost by $50.00. It is unacceptable to rent a unit at one price and then up the cost by $50.
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October 2023 by Mary Jordan
Mr. Henry was the nicest man that I enjoyed talking to and everything was just perfect…
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October 2023 by neftali lopez
David was very helpful in finding the perfect storage solution for us today. He even tried to find us better pricing and different payment options to suit our needs. Thank you david!
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June 2023 by Evan Martinez
I can’t say enough good things about the Public Storage in Charlottesville! I moved here from Alabama and my apartment wasn’t quite ready for me to move in so I had to find somewhere to store my stuff. I needed a short term lease, and I’m glad I found Public Storage. The entire process has been seamless and superb customer service has been provided. I was able to find a storage unit the same day I called the office and moved in right then and there. Then as we were done unloading the truck, my dad accidentally closed the tailgate door on the lock (which still had the key in it resulting in the key breaking in the lock). The front desk attendant was so nice in assisting me in getting a new lock. I’m so thankful for the courteous customer service that has been given to this out of towner! If you’re looking for a safe, reliable customer oriented place to store your stuff in Charlottesville, look no further than Public Storage.
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June 2023 by Mary Coles
Dave was an excellent customer service manager he answered all of my questions and told me about the storage information including pricing and mentioned the app on how I can pay my storage bill each month this is my first time using Public Storage
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December 2022 by Davey Henry
Public Storage Charlottesville, Va. Is an awesome storage facility. The staff is highly trained and qualified to meet your needs.
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October 2022 by Scott Proctor
dont recommend at all the monthly prices start off good and then you pay at least 3 times the amount monthly while they still offer cheap rates for the same size unit to lure new clients in while they take advantage of their long time clients. I started off paying 79.00 per month and have had a unit for 4 years and now paying 245.00 per month. i have no other option due to personal reasons. i have tried to see if they would help with pricing and it seems everytime i have asked it seems to go up the very next month. im hoping to try and find a way to get out asap. i would say price gouging at its finest. if there was a way to give a negative star review it would be negative 10+
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October 2022 by Kun Yuan
I just rented a unit and it’s just as advertised. Staff member Sheila is super helpful and the rates on the unit is more than reasonable. Recommend.
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October 2022 by Wade Butler
Christine was great helping me with the rental of my unit
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October 2022 by Andrew Cynthia Wallace
She was very helpful, kind and professional!
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September 2022 by Regina Chrismas
Nathan in Cville was very patient, knowledgeable, patient, a great listener!,last option was best for me, great price, everything went smooth, no complaints.Thank you Nathan
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September 2022 by Nicole Personette
Very professional and admirable area to insure security protocols on the site. Thankful for the promotional start up and the convenience of automatic payments.
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August 2022 by Betty Key
Shelia is nice lady,always helpful and pleasant ?
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August 2022 by A man & 4 ladies
Sheila did a fantastic job. Quick and easy. I have two days to move so she definitely helped my stress level go down substantially. Thanks again!
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May 2022 by Jennifer R.
Found on site staff to be helpful during move in process. Impressive that someone was actually available during listed open times.
