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August 2024 by Bird K
Just NO. I called in advance and was told no appointment necessary for state inspection, and it would take less than an hour. I asked again when I arrived at 735AM and was told about an hour. I sit here, 2 HOURS LATER, and no end in sight for this nonsense. There is zero sense of urgency. The customer's time is not respected at all. Very disappointing and will not go back.
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August 2024 by Nicole Dufalla
Had a slow leak (screw in tire) and came here. It was the only place I went to in town that was able to see me as a walk in first thing in the morning. Ka-Tari was super helpful and friendly. I did have to wait a little over an hour but the waiting room has free snacks, drinks and wifi so it was fine. They were able to patch the tire so it was very reasonable and only $30. Definitely recommended!
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August 2024 by Bobby L
They were able to squeeze me in for a car inspection before they closed. Joey and his team were very polite, professional and efficient. What a wonderful experience!
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June 2024 by Keshara Weerasinghe
I walked in for a state inspection and Branden the service advisor was really nice and helpful. He was very efficient and helped me get it done extremely quick. Definitely recommend this place and see Branden for a great experience.
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March 2024 by 45 LC
Quicklane is my truck maintenance service center and I will not go anywhere else! They are professional, courteous and deliver high quality auto maintenance at a reasonable price. Shout out to Branden for exceptionally good customer service! Godspeed!
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March 2024 by Samonne Porter
Staff was pleasant, and I appreciate them taking me as a last minute walk-in! Big thanks to Branden for making me feel welcome. Their prices on the other hand are ridiculous! I won't post the list they gave me me, but here's one example; Rear brakes and rotors = $650....WHAT?!! Even with a three year warranty, that price is crazy. Overall, the staff was friendly and kept smiling, but for my sanity and to stay on budget to purchase my new home, I will have to get the work done somewhere else.
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February 2024 by Buddah Garland
Decent
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January 2024 by Dan Banasik
This is a very, very good shop. Did a state inspection here recently and felt confident in their work.One draw back is that you will have to wait much longer for service to your vehicle. I had an appointment for this and it still took (exactly) 2 hours. Be sure to etch out a good chunk of time when you come here-- otherwise you should not be disappointed with their work.
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November 2023 by Amy Henley
Outstanding customer service and great shuttle service to take you to and from.
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September 2023 by Jack Brown
Great went for a state inspection.
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September 2023 by Kyle Crissey
Great service! 10/10
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September 2023 by Greg Morgoglione
Always excellent service.
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August 2023 by Daniel Franco
Excellent service from Mr. Branden Tinsley and his team! They were very attentive, and the service was prompt and professional.
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August 2023 by Tausif Muzaffar
Oil change was decently priced, always busy which doesn't work well for my schedule.
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August 2023 by Allen Baker
I made appt for oil change and inspection and asked how much the oil change would be and was told "about $90". When I dropped the car off, I asked again and was told again "about $80-$90" At the time, they knew what kind of car I had and what kind of oil was needed. They charged me $140 and when I told them I was quoted $90 the most I got was a shrug. The inspection failed because of needed brake work. They quoted me $2300 for the brake repair and were rather heavy-handed when I said I would check with my nearby mechanic, but I took it to my nearby mechanic who I trust and did the work for about $1650. After I got the brakes repaired I called Quick Lane to make an appointment for re-inspection and was told they didn't make appointments for that but 1st-come-1st-serve. I was the first one there when they opened at 7:30 and was told it wouldn't be ready until about 1pm. The service rep told me I could make an appt for another day. When I told him I was told on the phone that appts weren't make for re-inspection all I got back was an unsympathetic shrug. So I made an appt for another day, and brought it back for the re-inspection which thankfully was not more than an hour. Because I feel I was overcharged based on what I was quoted, and because of the general lack of interest to be of service, and not caring enough to give an accurate quote, and the over-priced quote for the brake repair, I cannot recommend this place. To be fair, when I brought the car back for the re-inspection I was treated with respect, but I still cannot recommend.
