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October 2023 by Rachel Smith
Always friendly, helpful, and experienced runners staffing the store; good with recommendations for kids, ppl who are new-to-running, experienced racers of all distances etc. the folx who run the store have made it a pillar in the cville community.
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October 2023 by Michael Dailey
Mark fit me perfectly for a pair of shoes walk all day long without getting tiredGreat support and cushion. I will definitely be back to buy another pair of shoes.
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October 2023 by Harvey Finkel
Ragged Mountain is THE place to buy running or walking shoes! I have been a customer for almost 30 years and no longer live in Charlottesville, but, order online..or if in the area make a special trip to see them.
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August 2023 by Mason Davenport
Great service and a knowledgeable staff! Both the sales associate and owner got me set up in a better fitting shoe than I’ve ever had before. I will be going back
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August 2023 by Mary H
Love the detailed service here! The employees are well trained to match you with the perfect shoe. They take their time and do an amazing job. Thanks for finding me the perfect shoes.
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August 2023 by Leonid&Vera Volodin
We buy all our running shoes at RMRS, but today I got especially exceptional customer service from one of the owners. She helped fit my special needs son with a pair of shoes to give him more stability despite his toe walking. Thank you!!
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July 2023 by Andrea Fairservice
Visiting Charlottesville and UVA realizing I should have packed a better pair of sneakers for walking pavement and not just my trail runners for the park. Was happy to discover RMR while out getting some breakfast. The folks that work at this store are all clearly very passionate and incredibly well educated on the science of running and the anatomy of our bodies in conjunction to the huge variety of shoes on the market and their individual purposes.While there I witnessed other customers getting world class help in finding the perfect shoe for them. I left with an awesome pair of sneakers I otherwise may have overlooked if it weren’t for their help. I then walked 10 miles in them later that day. My feet/legs and rest of my body felt great and I’m very grateful I came across and could support this locally owned shop! Thanks to the folks that helped me out!
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June 2023 by Michael Overstreet
if you honestly care about your feet, stride, and thus overall posture and health, do yourself a favor and seek the honest expertise at ragged mountain: where both knowledge and ethical business practice awaits you!
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June 2023 by Equana Bailey
Absolutely the best care and Service..this is a family owned company...the Dad and Wife are super fantastic...and the Son and Wife are Great People...they care...and it shows.. the dad went above and beyond for me in my time of need...will never forget his humanity...Shop With This Family!
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April 2023 by Jeff Mangum
No better place to find the perfect running or walking shoes. Service is great and efficient. A Charlottesville institution that has maintained its high standard of quality for decades.
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March 2023 by Tralyn Hodson
This shop is amazing! The staff is so knowledgeable and personable. They take time with each customer to make sure you are getting what you want/need. The customer service is top notch. One of my favorite stops in Charlottesville.
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February 2023 by Nikki Wood
I went in about 4 weeks ago to get help fitted for new running shoes as I am training for my first half marathon in March. I was SO lucky to have gotten Mark to help me as I've heard countless stories about how amazing he is. He definitely lived up to them as he not only was able to fit me for the right shoes but also created a personalized running schedule to help make sure I'm feeling like "Queen Kong" at the finish line. I went in feeling nervous as my 6 miles that morning were a bit rough, but left feeling motivated and excited. Having just run 10 this morning and feeling like Princess Kong, I am beyond excited for my first race. HUGE thank you to Mark and this shop!!!
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February 2023 by Greg DiNapoli
Thank you to the entire staff for all your help finding me the RIGHT pair of running sneaks! Mark, the owner, and his entire family reminds me of growing up in the 80s and you had the opportunity to be a valued customer that stores used to care about not just another sale.
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February 2023 by Craig Ficke
Went to a big box sporting goods store to find a good walking sneaker .. the "salesperson" brought me a box and said " here" and walked away .. that's it.Went to Ragged Mountain .. the difference between the 2 experiences was EXTREME polar opposite. Mark and Cynthia could not be more attentive, knowledgeable, kind or professional. Cynthia had me walk, try two different Hoka sneakers, discussed support, why one was better than the other .. and then try on 3 different sizes until we got it right. Will go back for a spikeless running shoe that can be used as a golf shoe.If you're looking for a running. walking or everyday comfort, go to Ragged Mountain .. parking in back of store (hopefully). They are the BEST Cville has to offer.
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January 2023 by Christopher Kaylor
Could not recommend more! Mark was very personable, enthusiastic, and knowledgeable. The store was very busy when I went (lunchtime on Thursday), but he and the rest of the staff did a nice job balancing all the customers they had with quality, patient, personable service. Great inventory as well. Will absolutely come here for my next pair of running/walking shoes to both support a local business and because they’re the best!
