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October 2023 by Tienwei huang
"If shopping local were an art, then Reines and Rogers in Charlottesville would be the Mona Lisa. Owned by the ever-charismatic Kevin, a true Charlottesville native and avid UVA sports enthusiast, this store encapsulates the spirit of our community.From the moment you step in, the customer experience is unlike any other. Not just treated as another patron, you're embraced as part of the Reines and Rogers family. The knowledge and passion Kevin brings is infectious. And trust me, the sheer dedication to finding that 'perfect piece' for each customer is unparalleled.This holiday season, and every season thereafter, I've committed to sourcing my jewelry exclusively from them. Not just for their exquisite pieces, but to support a local business that pours so much love back into our community.Choose Reines and Rogers. Choose local. And experience jewelry shopping as it's meant to be. ?#SupportLocal #CharlottesvillePride #JewelryWithAHeart"
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October 2023 by Chris Tomley
Best place in town to get your diamonds! Both Jessica and Stephen did an amazing job helping me find the perfect ring and stone. If you are looking for an unbiased education in order to make an informed decision, R&R is the place to go! Couldn’t have had a better experience!
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October 2023 by Donna Giwa-Osagie
I am very pleased with your service. I have purchased and repaired jewelry and I always find your customer service to be exceptional. Quality workmanship and quality jewelry selections.
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October 2023 by Carolyn Wilson
Stephen was Amazing. Very thorough and knowledgeable. He help me and fiancee pick out an engment ring.
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September 2023 by BarbLmom
Brought my bracelet it to add additional size and the Jeweler did an awesome job! Timely turnaround time as welk, since I’ll be wearing this to my daughter’s wedding! Very happy customer!
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August 2023 by Dylan Prévost
Got a very sentimental ring resized. They did an amazing job and did a polish for a very reasonable price. Their staff are a delight to work with.
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July 2023 by Sophia G
Worked with an associate named Stephen who had a lot of great suggestions, demonstrating great listening skills without any high sales pressure. His follow through was always prompt and professional. We are very happy with our wedding/engagement set and highly recommend Reines and Rogers!
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July 2023 by Daniel Willingham
My goodness, how can I review a place that means so much to me? I knew that I wanted to propose to my now fiancé, I knew what she liked, her style of dress, but I didn’t know how to put that into a ring. When I went in, and talked with Jessica, it was like a lightbulb went off. It was that easy for her to put things into action. We went over everything, even how to and where I should insure my Fiancés ring.Typically it feels forced when you go to a store to purchase something, but not here. The entire team truly cares about the experience and really earns their motto of Where Charlottesville Gets Engaged.We’re in the process now of selecting our wedding bands for purchase and I can’t wait till we finalize everything. It’s a dream come true for me.
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June 2023 by Niki Boyda
Fantastic job on repairing a ring with sentimental value. Service was professional and kind. They even worked with my timeline to make sure the gift was ready on time!
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June 2023 by Lesley Forloines
We have ALWAYS been huge Reins Jewelers fans. Even moreso now that they are owned by our local born and raised Kevin Rogers and his wife. They have the BEST product and customer service!!!
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May 2023 by kayelynloveNFL
Wonderful service! I took a Pearl to Reines & Rogers and wanted it custom mounted into a necklace for my daughter for her 16th birthday. They did an amazing job and I have decided to get two more done for my other two daughters. I recommend them to anyone.
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May 2023 by Janet Shobe
Very knowledgeable, friendly and helpful staff. I have designed my own rings using old stones and had several repairs done over the years. The only ones I trust!
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May 2023 by Josh Dick
Went in to get a couple links taken out of my watch. First time owning a nicer watch to me. I went in and my yard work clothes and they treated me with professionalism and kidness. Did a fantastic job making sure the watch fit properly before I left. I'm not sure the next time I will need a jeweler but I will definitely make sure to go back to this folks when I do. Wonderful staff?
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March 2023 by Lisa Abernethy
Jessica is wonderful! I went in to get my engagement ring reset. I wasn't quite sure what size side stones I wanted. Jessica ordered several different sizes and colors of sapphires, once they came in, we picked the prefect set! I also had a sapphire bracelet made into an eternity band, it is beautiful.She made sure I was totally satisfied with both rings before I left the store, wearing them of course!Great customer service also given by Stephen, the couple of times I was in to look at stones and choose my settings he was very patient and professional.
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March 2023 by Treece Roach
Had the most delightful encounter there. Stephen was incredibly patient and knowledgeable. I saw designs there I had never seen before and was told they can customize pieces if I desired to do so in the future. Making it my jewelry store for future milestones.