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February 2024 by Carlos Danger
The Salvation Army is supposed to exist to help the poor, but this place is priced for the wealthy yuppies of Charlottesville who thrift because it's trendy, not because they're poor.I saw a cheap, beat up used futon for $200. Nothing nice about this futon - the exact same style is $100 new at Walmart. And that's without anyone having ever slept or whatever else on it.A pair of old Sony speakers for $75, when the newer version of the same speakers are $50 at Best Buy ?.A small scratched up dining table also for $75. I went to goodwill right after visiting here and found a similar table in the same condition for $10. Old pieces of furniture in various conditions for more expensive than new from target or Amazon. If the prices are higher than new, who exactly is this store serving? Poor people aren't benefiting from this.Shame on whoever sets the prices here.
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February 2024 by Maurice Shelton
The black girl walking around on her cell phone, not helping nobody not helping the old lady on the rregister they need to get it together down there
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November 2023 by Susan Jones My Family's Place
I absolutely love finding good things here.
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July 2023 by Dave Sims
I do not often give low reviews but I hope this will be seen by someone at this location that can correct what I expierenced during my last visit. We dropped by because my daughter loves to shop at thrift stores - we are proud to support local business as well as companies that do work in the community. Salvation Army stores are also faith based and I believe in their mission. I unknowingly parked my vehicle in the donation area. This is not really an issue but I did not realize that this part of the parking lot had specific hours. There are signs but no in the same area as the parking spaces - so I did not see them. There was also a small sign on the door - but the door was open and it only says that the donation center closes at 3:30pm.While we were shopping, that time came and one of the employees knowingly walked past my vehicle and locked the donation center parking area. This isnt really a big deal but the attitude we got when they had to unlock the gate was absolutely uncalled for. Before this happened I witnessed what I assume was a manager being lound and annoyed at the workers as well as a customer that asked a question. She was not overly rude but more like she had no time to be bothered with anything. The other employees working also appeared annoyed and bothered by having to work.My son and I over heard a conversation between two employees that were in the "Employees only" area talking about an interaction with a customer and how stupid that person was. There was no other context here but they didn't seem to care if we heard this or not. We were only here for roughly 15 minutes total... The over all atmosphere was just depressing. We all go through things - I am sure that these folks were all going through things. I hope that the Lord will bring peace to these people - I will do my best to park in the right place in the future but it would be nice if there were some more signs and maybe if the person that locked the gate and walked past my car would have given me a heads up.
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July 2023 by Heather Michelle
One of my favorite charities to give to locally! I trust that they will use all the donations given! They give so much back to the community!
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July 2023 by Deanna Durben
Fantastic finds, girl at checkout counter was super friendly and helpful
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May 2023 by Marcus J.
Was so horrible. They said that they can't let my daughter in the restroom but another customer came in ten minutes later and they said it was fine. How could you do that to a 6 year old . If there were negative stars I would give negative 5 stars. Horrible would not recommend.
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February 2023 by Kim K.
This review is for their thrift drop off location just around the corner.I gathered up a ton of shirts, shoes, jackets, books, glasses, and other items I no longer needed and took them to the thrift store location on a Saturday.It was super easy to drop off the items, the folks were extremely kind, and answered all the questions that I had. Getting a receipt for the items donate was quick and easy. They had pads set up for me to be able to complete, get a carbon copy, and have to be able to provide for my tax needs.I like that when I drop something off at the Salvation Army, the likelihood of it, making it back in the local community is very high, so I know that the air fryer that I only used twice will likely find a home and bring somebody much cooking joy.If you're looking for a place to drop off your donate-able, this is definitely a place to consider.
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December 2022 by Amie
Worst customer service ever! We got there about 12 minutes before they closed. As soon as we entered a woman at the cash register yelled “we close in 10 minutes!”and that was it. She didn’t even say hello just “We close in 10 minutes!”. She could have at least said “Good evening, just to let y’all know we will be closing in 10 minutes.” She was rude to everyone she waited on. I don’t recommend this store at all.
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December 2022 by Anne Palecios
The little Black lady who was working checkout was SO rude. Their prices are also all over the place.
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September 2022 by Chris N.
I love the Salvation Army. I know they had to remove some of their donation boxes around town because people were misusing them, and that is just too bad. I wish there had been another option, like better communication with doners.
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August 2022 by Pat Burnette
Large selection of goodies from clothes to housewares to furniture which moves quickly. Great savings on new mattresses. And, staff is friendly!
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August 2022 by Robert Battle
Well, it would seem that every time I go down there I seem to find a good deal on something!
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August 2022 by Rachel Burns
The staff is always friendly and even the donation/sorting room is always clean and tidy.
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July 2022 by Bekah Powell
The lady in charge of donations is absolutely horrible. I tried donating a couch, entertainment center and a bed frame. She didn't want the couch or entertainment center which is fine but really wanted the bed frame. I explained I still had a piece of the bed frame at my house and that I could bring it in a few days. I returned with the bed frame piece that was missing a few days later and the lady refused to take it, stated they already threw the bed away, and was very rude to me. Go somewhere else to donate furniture. I'm not mad I couldn't donate the bed, I'm mad how the lady treated me and wouldn't give me the time of day. She was rude the first time, she was rude the second time, she is just a very rude person.