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November 2025 by Zlatan Divjakinja
I had my car repaired at Taylor’s Auto Body after being rear ended by an uninsured driver and they did an incredible job. From start to finish the owner kept me updated and made sure I knew exactly what was happening every step of the way. The communication was consistent, clear, and professional which really helped take the stress out of the whole situation.
When I picked up my car it looked brand new. You’d never even know it had been in an accident. They handled everything quickly and with real attention to detail. I’m honestly so glad I went with Taylor’s because you can tell they care about their work and their customers. I’d absolutely recommend them to anyone who needs body work done.
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October 2025 by Martisha Catoe
I had such a great experience with Taylor’s Auto Body. From the moment I walked in, I was treated with respect and dignity—something that truly stood out to me. They were honest and upfront about receiving my tires.
On top of that, the service they provided was immaculate. They went above and beyond, handling everything with professionalism and care. What impressed me most is that they even extended a service as a courtesy, which shows just how much they value their customers.
It’s rare to find a company that’s both honest and genuinely customer-focused, but this team exceeded my expectations. I’ll definitely be returning and highly recommend them to anyone looking for reliable, respectful, and top-quality service.
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September 2025 by Charles Collier
They did a great job fixing my car and as a bonus, it was immaculately cleaned. Thanks to James!
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June 2025 by Ben Johnson
I had an unexpected encounter with a median that dislodged a body panel on my Lexus. I dropped by on a Friday right before closing, they took a look and said drop it off next Wednesday or Thursday. Dropped it off on Thursday morning, they had it done before I finished some errands in town. They were able to just clip the panel back into place, so NO CHARGE!!!
Fast, friendly, and fair. That's hard to come by these days. And a very clean shop as well.
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June 2025 by Carl “Chip” Herndon
I can’t say enough great things about Taylors Autobody . My husband’s 2021 Chevy Tahoe was needing body and cosmetic work, as my husband suffered a brain bleed while driving. Taylors wrecker driver drove to Staunton Virginia to recover his vehicle. After waiting a few months to get his vehicle back, due to waiting for back order parts , his vehicle was returned to us in beautiful condition. His Tahoe looked show room new. I can’t thank this locally owned business enough for their customer service and quality workmanship. Charlottesville is very fortunate to have a locally owned business, who cares about their customers. I always recommend Taylor’s to my friends, as they are honest, professional, and always look out for their customers.
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March 2025 by Joe Szabo
Outstanding service from this shop! They were friendly and professional. The front end staff were empathetic and really helpful. Vince, the shop manager (I think) helped me quickly and was really accommodating. I highly recommend this place. They helped me when I was in a bind and earned my gratitude not just because of quality work but because of their friendly demeanor. Thank you!
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March 2025 by Bridget Gibson
Back in January of this year I hit two deer , I came in contact with Tyler’s auto body to have look at it and I am telling u they did an amazing job fixing my car and making it look brand new. I highly recommend them for any body work you need done . They were patient with me from the beginning.
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January 2025 by Mel Carrozza
If it was up to me, I would give Taylor a 10 star rating. They are incredible. Staff is friendly and they do incredible work.
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December 2024 by Kostas V
Great customer service, it is the first time I go to a body shop and it smells nice and they are polite. They got my business for life
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December 2024 by Mitch Holland
Taylor’s quoted me over $1600 for body work. Additionally they needed three and a half weeks to do the work. Went to Master’s Auto Body instead, quote was $750 less, and they could do the work within a week. Don’t go here.
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August 2024 by Diann Begert
Taylor’s Autobody is the only place I would ever take my car for repair!! Marcie & her staff went above & beyond repairing a scratch that was down to the metal on the hatch of my BMW X3. This shop is amazing & stand behind their work. Search no longer for the most reliable & caring service to their customers!
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August 2024 by Megan Kern
I had an incredible experience with Taylor’s after my car accident. They more than proved that they do not work for the insurance company and they are there for the customer. Marcie was amazing to work with and had the knowledge and experience beyond any body shop I have ever dealt with. Her knowledge of the insurance system saved me thousands of dollars and she was the main reason I was able to replace my totaled vehicle.
I will be a customer for life (although I hope I never need them again)!
I highly recommend Taylor’s! Being a family owned business is an added bonus to this great business.
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August 2024 by Roberta Brownfield
I can’t say enough about my experience with Taylor’s Auto Body Shop! I had someone hit me In Barracks Rd and I took my car to get an estimate. The man who looked at my car was excellent and said he didn’t think it was too bad. He took the car and 5 mins later came back and said it was all fixed! The marks on the car looked much worse than they were and he took care of the problem with no charge. He could have told me the repair would cost a lot and I wouldn’t have known the difference. Friendly, knowledgeable, fair…how refreshing! A well deserved tip was given but not asked for.
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August 2024 by Megan P
⭐️⭐️⭐️⭐️⭐️
I recently had the pleasure of working with Taylor's Auto Body after an accident, and I couldn't be more satisfied with the service they provided. From start to finish, they demonstrated a level of professionalism and care that far exceeded my expectations.
The team at Taylor's successfully repaired my vehicle, and it now looks as good as new. What stood out to me the most was their attention to detail and commitment to quality. Not only did they restore the exterior damage, but they also identified that my car needed a new radiator. They took the time to explain the differences between an OEM and a generic part, allowing me to make an informed decision. I really appreciated their thoroughness and transparency throughout the process.
Communication was another area where Taylor's excelled. They kept me informed at every step, often more so than my insurance company. I always felt like I was in the loop, which gave me a lot of peace of mind during what could have been a stressful situation.
The staff was consistently courteous and respectful, listening to my concerns and ensuring that everything was addressed to my satisfaction. When my dad and I came to pick up the car, we noticed that the passenger side was missing a weather guard and a few bolts. We called Taylor's right away, and they immediately had us bring the car back. The office manager took full responsibility, ordered the necessary parts, and made sure everything was fixed within two days, with no extra cost to us. It was refreshing to see a company own up to a mistake and handle it with such professionalism, especially when many other shops might try to shift the blame or make the customer pay out of pocket.
One small but telling moment was when a large box of Crumbl Cookies was delivered to their office while I was waiting for the weather guard to be installed. Instead of keeping this generous gift to themselves, the staff kindly offered cookies to everyone in the waiting area—a small gesture, but one that really speaks to their customer-first attitude.
In conclusion, Taylor's Auto Body has earned my complete trust. Their exceptional service, combined with their honest and respectful approach, has made them the only auto body shop my family and I will ever go to. If you're looking for a place that truly values its customers, Taylor's Auto Body is the one to choose.
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May 2024 by Marie Bruggeman
Absolutely incredible experience! For an unfortunate situation of needing car repair this business made it painless. From their almost to the tee estimate, to the communication , to the washing of the car outside and cleaning the car inside, to the delivery of my vehicle to MY HOUSE I will ALWAYS use this business. Thank you for the care!!
