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November 2023 by Stacey Norris
I used Taylor's Auto Body Shop recently; they repaired my Mini Cooper's hail damage. Their customer service was outstanding! They proactively reached out to me right after my insurance evaluated the damage. When I brought my car in, they refused to let me Uber... they drove me to work. They were efficient and got everything done faster than originally anticipated. And EVERY employee I came in contact with was so friendly. So many of them have been there for a long time, which speaks to the healthy culture of their business.They did a great job on my car, and even washed her before returning her to me.I hope not to need repairs any time soon, but I will definitely use Taylor's again should I need that sort of assistance.I would give them more than 5 stars if I could!
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October 2023 by Dawn B.
I want to give a shout out to Taylor's auto body! After a recent accident, they repaired my car, and It looks as good as new. They were on top of it from the very beginning, and kept me informed. The biggest bonus was they had it ready two weeks earlier than expected!!! They also washed it and cleaned the interior and trust me it needed it!
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September 2023 by Michael Tucker
Professions. Vince will give you an honest, knowledge based, appraisal.AND THEY HAVE A "FRAME SHOP" (with people who are trained to use it).
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June 2023 by Marvin
The front bumper and fender of my vehicle were not attached well because the screws were gone. For the safety, I put many tapes on the bumper and fender, which look horrifying as if the vehicle was involved in a severe collision. I went to auto shop or dealership, they kept telling me to go to body shop. However, the first body shop, by looking at the picture , refused to offer any help unless I filed a claim first. I then came to Taylor's Auto Body Shop, they are very nice and asked me to get an estimate first. I can then decide if I want to pay by myself or file a claim. When they estimate, they find it not a big deal and use some screws to attach the bumper and fender back. It's free! What a good day! I deeply appreciate their kind assistance!
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June 2023 by alex petree
Can't really say I'd recommend them for anything outside of painting and body work. They did a great job on the paint, but installed a radiator, and didn't properly test it to make sure it didn't leak. They did replace the hose that was the culprit which was great, but then completely neglected to bolt the under belly tray back onto the car on the side they were working on, and it was resting on the bumper, and vibrated out and rubbed onto the road for about half a mile as there wasn't anywhere to stop.Services: Painting
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June 2023 by VBar Heating & Air, LLC Matt Vickers
Excellent experience with Taylors!Efficient, friendly and spot on with quality work.They repaired our vehicle in record time just as they said they would . Thanks to Billy, Angela and the entire team.Thank you,MattV-Bar Heating & AirServices: Painting
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May 2023 by Jenn Finazzo
I have used Taylor’s many times over the years. Always friendly, accommodating and precise. Excellent work and customer service!Service: Body & Trim
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March 2023 by Tiffany C
It's very rare to find any business who treats you like family and not just another customer. I came to Taylor's because of a fender bender. From start to finish they were kind and sensitive to my needs. I was very pregnant and they made sure I had no added stress. I will continue to use them and refer anyone their services.Services: Body & Trim
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December 2022 by Eleanor Mills
My x5 front bumper was scraped in a parking lot. I went to Taylor’s without an appointment to get an estimate. Even though I didn’t have an appointment, a technician came out to look at the damage and asked if he could try to repair the damage right then. Ten minutes later, the car was returned, completely repaired. The bumper simply needed buffing. What a delightful experience, completely unexpected. The service was like being helped in a small town, personal and kind. One of the best experiences I’ve ever had in Charlottesville.Service: Body & Trim
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December 2022 by John LeMasney
I've not actually used their service, but called and had a long, helpful discussion about the local options for a super cheap paint job on my old Corolla. They don't do those there, but that's probably to their credit. Kind folks.
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October 2022 by Paul Muhlberger
Outstanding communication and a fabulous work product. Can't ask for much more!
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September 2022 by Sebastian Crescimanno
After fixing/repainting my car's entire left side a week EARLIER than originally expected, I picked it up and was pleasantly surprised to see that they cleaned and detailed the interior as well (at no extra cost). Fantastic work done here!
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September 2022 by robert alldredge
So far it has been great, very quick & so professional! Brought car in for the work to begin & they had a shuttle to get me home which was greatly thankful!
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August 2022 by Mark Dyer
Great people to work with, they are so professional to talk to. Which is great they follow up with their professionalism with their work as well. Will definitely use them again!Service: Painting
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August 2022 by Clark Meadows
Taylor's has been nothing but professional and extremely helpful in dealing with this incident. Progressive insurance the verdict is still out on.
