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August 2023 by Caleb Gibson
Sadly I had to get a loan on my xbox, the person who processed it noticed it needed a cleaning on the fan vent. When I picked it back up it was cleaned (not taken apart) thoroughly. My point is Tobeys cares about it's customers, regardless of other reviews.
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July 2023 by Humberto Gonzalez
Went here with my daughter and never felt so out of place. Folks inside just stared at us and made no effort to ask if we needed anything. Folks inside were chatting away, we slowly looked around and left. Wouldn't go back.
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July 2023 by Dennis Y.
Jason, was very professional and personable. I had ordered a Rifle from another Vendor, and TOBEY'S acted as the FFL. Jason helped me with the transaction; no problems! Thank-you Jason...see you again! Buy your Rifle/Handgun online and have TOBEY'S act as your FFL. Then, ask for Jason. Happy Customer: Dennis.
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June 2023 by Robert Tucker #CvilleCarDad
Very easy to work with! Always treats me like family. Go see Jason at the Pantops location!
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May 2023 by Patty S.
I'm pretty sure their policy of not accepting principle payments except for the exact day they come due is illegal.
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March 2023 by Andrew Campbell
Bought a rifle. They were able to work the price quite and bit and even threw in a free case and a few rounds. Would definitely buy from them again. Staff are super helpful.
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February 2023 by Juan De jesus
The best on arms and ammo always help full Rachel and Tom
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September 2022 by Chris Basic
Great job with the item pickup. Super clean and organized.
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August 2022 by DrewPrkns
I brought an Xbox in and the guy wouldn’t even plug it in to check if it worked. He said there was “too much dust on it” so he couldn’t touch it. Keep in mind, the dust that was on it was easily able to be taken care of with a hand or a can of air spray. He told me “take it home and clean it then maybe we’ll take it.” The guy was rude for no reason, refused to even check to see if it worked based on it having some dust on it, and treated me like he didn’t care that I was trying to bring them business. I highly recommend avoiding this place and going to Snookis downtown. This was my first time visiting this pawn shop on Pantops and I’ll never go again
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August 2022 by Logan Carver
I’ve bought firearms from Tobeys before but today I needed to sell one & I had been putting it off for weeks because I read online that I would basically get screwed by any pawn shop. But I was actually happy with what I was paid, will definitely continue to buy & sell here in the future
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June 2022 by Mitchell Magee
I've shopped at toby's since 2010 when I was at uva fighting cancer, was in need of small cash loans dourng my treatment because I was flat broke and out of my job awaiting disability. Now I'm retired and still shopping at toby's, mainly in firearm buying, the shop and staff are wonderful, toby, is a great owner and, Rachel, Ashley and dear Britney are wonderful, this is my go to store, weather buying, selling or a trade, toby's is 5 star's. Love you guys and, yeah gal's. I'll always shop at toby's. Mitchell Magee, customer. God bless. And thanks.
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June 2022 by SB No Nike
I brought an Xbox in and the guy wouldn’t even plug it in to check if it worked. He said there was “too much dust on it” so he couldn’t touch it. Keep in mind, the dust that was on it was easily able to be taken care of with a hand or a can of air spray. He told me “take it home and clean it then maybe we’ll take it.” The guy was rude for no reason, refused to even check to see if it worked based on it having some dust on it, and treated me like he didn’t care that I was trying to bring them business. I highly recommend avoiding this place and going to Snookis downtown. This was my first time visiting this pawn shop on Pantops and I’ll never go again
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June 2022 by Ed Morris
Had requested an item that was not in stock. Left name and number. Brittany called when it came in and saved it for me AND she was very pleasant!
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January 2022 by William U.
Friendly knowledgeable staff. Have become the go to place in Charlottesville for firearm purchases.
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January 2022 by Don Shotwell
Excellent staff. Very helpful, knowledgeable and polite. They made me feel very welcome and were great throughout. Very pleased with my purchase and my experience.I will look for future opportunities to go back.
