Tuel Jewelers is a small, friendly, and welcoming family-owned store located on the Downtown Mall. Known for its personal and helpful service, the shop offers a range of jewelry and watch repairs, as well as sales and custom services like engraving. Customers appreciate the kind and accommodating staff, especially Mary, who goes above and beyond to assist with jewelry resizing, appraisal, and repairs. Many reviews highlight her willingness to help with delicate or heirloom pieces, often working on complex repairs on short notice. The store maintains a warm, mom-and-pop atmosphere that stands out in today’s market. Its selection includes watches, watch bands, and various jewelry items, with knowledgeable staff providing thorough assessments and friendly advice. Customers frequently mention the outstanding customer service, affordable prices, and the quality of the work performed. Overall, Tuel Jewelers is seen as a local gem—trusted for its expertise, personable approach, and dedication to helping customers preserve and enjoy their jewelry for years to come.
Had an excellent experience repairing my wifes Ebel watch. Others advertised that they repaired Ebel but they do not. Mary had me in and out of her shop in 15 minutes with a new battery and a working watch. I would go back again in a minute! Great job!
June 2026
They replaced nine watch batteries for me. Then when my sunglasses.needed.a.minor repair it was done while I waited. I need something fixed.again, so I'm going tomorrow. Always classy!
June 2026
This jewelry store is in the Downtown mall. I took my watch there to get it fixed and the owner there who was very knowledgeable did a great job and the price was very very reasonable. I would definitely recommend for any repairs you may have.
