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October 2023 by awng nhkum
The guy who helped us he was so excellent
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July 2022 by Janice Arone
This experience is what you want in purchasing/fixing/finding your next phone or device.Seth is so knowledgeable…he deserves to be promoted….he is dedicated and indispensable…hard to find that combination….JAA
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March 2022 by Ray Caddell
Amazing customer service . By far the best cellular experience i’ve ever had . Matt was kind , knowledgeable , informative , and efficient
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March 2022 by Marlon Johnson
I walked in and was greeted by two very nice gentlemen. They were both super friendly and extremely helpful and answered all the questions I had.
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February 2022 by James Oglethorpe
Friendly, helpful, got us out of a jam with activating a new SIM card. Absolutely recommend.
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February 2022 by Aries World
Very awesome Verizon store!! They were quick and very friendly ????
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December 2021 by Ariana Ross
Even though they are very understaffed, we were helped as quickly as possible. All I needed was to upgrade my phone and get going, so I was pleasantly surprised with how quickly Eric set me up with the best deal and got me going. I don’t think I’ve ever managed to get out of Verizon in under an hour! He explained things very well and didn’t waste my time with overwhelming upgrades. Very happy with the new phone and all around easy experience.
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November 2021 by Deborah Froh
Matthew was extremely helpful and efficient in setting up our new phones. Excellent customer service.
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November 2021 by Patrick Kummerer
The gentlemen who assisted me were knowledgeable, congenial, and extremely helpful! 100% would recommend them as a preferred Verizon retailer in the Charlottesville area!
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October 2021 by Janis Paushter
I went to the store to upgrade my phone. I was waited on by the manager whose mask was worn below his nose. I asked him multiple times to put his mask over his nose, which he did. Finally, when the situation did not improve, I asked to work with somebody else. The manager told me that staff are not required to wear masks.The CDC recommends wearing of masks indoors in states that have high transmission rates, which includes Virginia.The staff member assigned to me kept working with another customer as well. He also wanted to know if I took a picture of him. I found that very bizarre.All in all, I felt very unwelcome.
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September 2021 by Janis Bania
Always a pleasure to go in the store. They are very knowledgeable and can answer any questions I have.
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September 2021 by David hawkes
Evan was very helpful and knowledgeable.Thank you for your service
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August 2021 by Arlyn Newcomb
The tech was extremely pleasant and helpful, and got me transferred into my new phone quickly and seamlessly.
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July 2021 by Bill Parrish
Very helpful, very smooth process to upgrade my iPhone. Great customer service.
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July 2021 by Sarah Davies
Matthew was great. Took care of what I needed quickly and efficiently
