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February 2024 by Megan Vieira
On a terrible day with a sick dog far from home visiting Charlottesville, the staff at VETSS were incredibly friendly, patient, and did an incredible job at communicating with us and planning next steps to make sure our dog got the best care. Dr. Sullivan was wonderful and made us feel we had someone looking out for our dog even when we felt very far from home and nervous. Cannot recommend this team enough.
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February 2024 by Cody Banks
I was extremely impressed by this office. My primary vet was closed and none of the Vets in my area are emergency. I was referred here and they got me in within an hour, took great care of my dog, and were very well priced. My only complaint is that they don't have an office in my area. Would highly recommend.
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February 2024 by Nancy Martin
Dr. McKenna’s pet side manner is amazing. He immediately was able to bring my fur boy to a level of comfort and calm. It was comforting to me.
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February 2024 by Nicole Cox
VETSS has a polite very compassionate staff that truly care for your pet.
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February 2024 by Michael G.
These people are very kind and can be trusted with your furry compannions. Of all the vets my dogs has seen in the years since I adopted her, she is visibly more relaxed at their facility. Typically she's super nervous and begins to tremble when we're either in the reception or waiting for nurse doctor in room. At Vetss she still realizes where she it and begins to pant but there's no panting and can sit next to me to be comforted. Recently we've moved into the next chapter of her life - one that is generally poor news and a decline in health due to age. The staff and doctors are empathetic and do not rush you withe the myriad of questions you may have. Grateful she's in good, kind hands.
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February 2024 by karen ballard
Very kind and caring. Everything is run very efficiently. Very clean and well kept. Very personable.
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January 2024 by Jolynn Herring
Absolutely wonderful experience! Smokey was in great hands and warmed up very quickly!
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January 2024 by Meaghan Shea
Can't say enough good things about this practice, Dr. McKenna, Dr. Garza, or their staff. My rescue pup has had a whirlwind few months of issues and they have been communicative, patient, and professional throughout.
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January 2024 by Anna Toombs
Thank you so much for taking care of my baby CC, they were very kind and very good at giving her the best treatment and they followed up on her recovery! Thank you!
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January 2024 by Tamara Thacker
I took my dog there with problems with her eyes. It originally was supposed to be 70 for visit which turned out costing me 290.28. I was never told to bring her back in 3 days for revisit. More both her eyes are closed abs I called them and they wore me 50 so when I called to make appointment I told them I had 100 that's all I could afford and then they tell me the appointment would cost 125.50 for sick appt because she threw up even though the problem is still her eyes. I consider them to be money hungry instead of having a heart for animals. I'm beyond disgusted with this place.
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January 2024 by Susan Karlau
Excellent medical staff who are very caring and professional. Hours are great and they really work to resolve all medical issues quickly!
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January 2024 by sheila gould
Doctor Garza and her team were very professional, knowledgeable and kind to my dog Stella.
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January 2024 by Robert Poole
I was a returning resident of Charlottesville and was in need of vet care for my puppers and VETTS came highly recommended. I AM NOT AND HAVE NOT BEEN DISAPPOINTED!!! Juliet loves everybody there and gets very excited to know thats where's shes going. They are exceptionally kind, extremely understanding and sublimely professional.
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January 2024 by Lila Azhari-Harris
VETSS are my primary and emergency vet clinic. I’ve been taking my dogs to them for about 11 years now. I feel like my dogs get good care, and the prices are as good as anywhere. The staff is friendly and accommodating.
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December 2023 by Eric Haas
VETSS provided timely urgent care services for our 5-year old Lab that ensured she was not in pain over the weekend. The vet did a thorough job explaining the prognosis and treatment options. I highly recommend VETSS for your vet needs.
