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July 2022 by J E.
Nicely stocked, clean and huge Harris Teeter store. One of the better grocery stores I've been to in the C'ville area. I'd definitely return when in the area.
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June 2022 by Kristin L.
Never thought I'd be amazed by a grocery store, but here I am.... amazed at this grocery store and disappointed that I don't have one closer to where I live. They had so many options for every item we were looking for and the prepared sandwiches we got from the deli were great!
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April 2022 by Peter E.
Today was training day for checkout clerks. Lines were very long and barely moved. Finally, I diverted to self checkout which is often longer than regular. I was going well until a meat item didn't have a price code. The staff said I should go back to the meat counter to get a price and I thought, why don't they run back so I don't have to pick up the things I had already checked out. I left without buying anything.
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August 2020 by Viv T.
The Harris Teeter store's manager in Barracks Road Shopping Center in Charlottesville, VA, is ignorant of--and has posted no sign indicating--his own company's COVID-19 policy of special hours for seniors (60+) and "vulnerable populations," Mondays and Thursdays from 6 to 8 am. Here is the policy as stated on HT's website ( Message from Harris Teeter About the Coronavirus - We're Here for Our Shoppers & CommunitiesSenior Shopping:Effective Monday, March 30, Harris Teeter is now designating TWO hours every Monday and Thursday morning from 6 a.m. to 8 a.m. as senior shopping hours for shoppers aged 60 and over. We will also have more fresh offerings available."In small print, the policy says that members of vulnerable populations can shop during these hours, too. The manager just told me that he thought the policy was from 6 to 7 am on Mondays and Thursdays. And when I asked why there was no sign on the door indicating these hours, he said, "They must have taken it down." I saw many seniors much older than I making their way slowly around the store. I am sure they really count on those few hours for undisturbed shopping. This morning before 8 am there were young people in the store, too. Now that U. Va. students have returned, they (and other community members) must be reminded of the policy through clear, large signage on the entrance.
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March 2020 by Erich R.
This Harris Teeter is massive - it has essentially everything you could possibly think of in a grocery store in a floorspace appropriate to that stock. It is part of Barracks Road Shopping Center and is open 24 hours a day, a real distinction for a store so large and something one is grateful for when one has a late night or early morning need for, well, anything. It is placed in quick driving and easy walking distance of UVA North Grounds with ample sidewalks and road connections, making it a very good spot for those who live in the area and a good bit closer than the Kroger on the opposite side of Barracks Road Shopping Center. I always felt its parking lot space is particularly well-positioned too as while there are stores around it nonetheless the floorspace this Harris Teeter takes makes it so it has extremely ample spaces/lots available as compared to some of the more densely packed Barracks Road Shopping Center shops. Otherwise, it has Harris Teeter-level pricing and ain't a discount grocery store. The sushi at this one also felt a bit lacking but their prepared foods are alright. They have a pretty good Starbucks location, with tables, in the grocery store as well.
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January 2020 by John M.
While yes, Harris Teeter is a grocery store... This review primarily deals with their sandwiches and their pub area. We had a great conversation with our sandwich maker about everything music. We started with Cardi B and went to Garth Brooks. We laughed the entire time. I had a cheesesteak ($3.99 for a foot long... Sign me up!). The bread was toasted well, steak was flavorful and the veggies were fresh. The great thing about this Harris Teeter is the bar. We took our sandwiches to the bar for a cold beer. Cathy served us and couldn't have been nicer. We even pulled out the TV Guide she had sent to the store and gave us the remote for the TV. I would have thought I was at home if I would have been in on the couch. They have a modest selection of beer, but plenty of locals. 3 Notch'd, Devils, Williamsburg Aleworks, and Bold Rock Cider to name a few. Pints were only $4. After talking with Cathy, we found out we lived less than 5 minutes from each other in NoVa, years ago. Small world! Anyway, great customer service can put a place over the top... Today, that was the case.
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July 2019 by Ashley S.
After a couple of times shopping here, it has really grown on me. I enjoy the atmosphere, the place is very clean, and the food is fresh. But the biggest downfall is the customer service.Every time I have went to eat at the daily meal station or sub station, there would be no one around to serve me. I just awkwardly stand there hoping someone will come and help me order. The last time I was there, two employees were talking - one with her back towards the omelet station and the other with cleaning supplies. While I don't mind if employees talk, especially if no one is around, the girl who was facing my direction said nothing and continued talking to her friend. I ended up walking away and not getting anything at the omelet station. Another time, I waited for about 10-13 minutes at the sub station where employees by the deli saw me, but failed to acknowledge my presence. Standing there for about 5 minutes, the nice man at the sushi station asked me if I was waiting. I said yes - as he told the deli girl to come over and help me. She said that she'd be with me in a moment, and about 5 minutes later she came over. While I understand that employees need to finish their task, 1-2 minutes can seem very long to a customer, especially if the station is not busy. Maybe this is a consequence of being short staffed, but I think that Harris Teeter should instill more customer service practice and awareness in their employees. Making a customer wait more than 5 minutes to start their order is kind of unacceptable (specifically when you are the only customer insight). In general, I really do enjoy shopping here, but given there are so many grocery store options around Charlottesville - Harris Teeter needs to step up their customer service game Also, there are sometimes markdown items around the store but these sales have not been put into the system. There was a buy one get one free of Airheads bubblegum I tried to purchase, but the price never came off. This has happened a couple times. So if you want to ensure that you will get a sale, pick up the item with a yellow VIC sign. Don't rely on other signs because the computer has never given me that discount. Please fix this.
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July 2019 by Ainsley S.
After a couple of times shopping here, it has really grown on me. I enjoy the atmosphere, the place is very clean, and the food is fresh. But the biggest downfall is the customer service. Every time I have went to eat at the daily meal station or sub station, there would be no one around to serve me. I just awkwardly stand there hoping someone will come and help me order. The last time I was there, two employees were talking - one with her back towards the omelet station and the other with cleaning supplies. While I don't mind if employees talk, especially if no one is around, the girl who was facing my direction said nothing and continued talking to her friend. I ended up walking away and not getting anything at the omelet station. Another time, I waited for about 10-13 minutes at the sub station where employees by the deli saw me, but failed to acknowledge my presence. Standing there for about 5 minutes, the nice man at the sushi station asked me if I was waiting. I said yes - as he told the deli girl to come over and help me. She said that she'd be with me in a moment, and about 5 minutes later she came over. While I understand that employees need to finish their task, 1-2 minutes can seem very long to a customer, especially if the station is not busy. Maybe this is a consequence of being short staffed, but I think that Harris Teeter should instill more customer service practice and awareness in their employees. Making a customer wait more than 5 minutes to start their order is kind of unacceptable (specifically when you are the only customer insight). In general, I really do enjoy shopping here, but given there are so many grocery store options around Charlottesville - Harris Teeter needs to step up their customer service game Also, there are sometimes markdown items around the store but these sales have not been put into the system. There was a buy one get one free of Airheads bubblegum I tried to purchase, but the price never came off. This has happened a couple times. So if you want to ensure that you will get a sale, pick up the item with a yellow VIC sign. Don't rely on other signs because the computer has never given me that discount. Please fix this.
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November 2018 by Carrie S.
Thank you Harris Teeter's Floral department for the beautiful bouquet you sent to the Ward family. A very meaningful and beautiful touch during a tough time!
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October 2018 by Abi M.
I always say there are two types of people: those who like grocery shopping and those who don't. You'll find me nestled comfortably into the first camp. Harris Teeter is a grocery store that I've found causes serious debate. Some love it, others hate it. Really I think those that disapprove have unfairly judged it. Some think the prices are higher than other stores like Kroger, etc, and that it is a snootier grocery store. But after having lived in multiple locations where HT was my closest shop, I have been made to wander the aisles hundreds of times, and, being a bargain shopper, I've found that great deals and lower daily prices are the norm around the Teets. Harris Teeter has a larger and lower-priced selection of store-brand organics, and they seem to be continually adding new organic products to their shelves all the time. Compared to the store-brand organics at the other main grocery stores in Charlottesville: Wegmans or Kroger, I've found Harris Teeter to be cheaper and more diverse. The produce section is large and often better-priced than Kroger's, while maybe not as diverse as Wegman's, better organized in my opinion. Harris Teeter is a large store, (not as massive as Wegman's), so they can carry a large selection of everything really, and if I need to do a full grocery shop in one location (usually I get certain things at different places, if I'm not in a rush) I find that Harris Teeter is the best place for me to do it and come away with everything I want, at a decent price. Also Harris Teeter has samples daily...who else can say that?
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September 2018 by Abby S.
This is just your typical Harris Teeter location, but I love the work they do to reach out for the community. The UVA student discount is a great way to save on groceries, and the annual 20% "College Night" is a really great program to get people to come in and shop. The hot bar has an impressive selection and is always stocked, and the pizzas are much more affordable than nearby delivery or takeout. I do all of my grocery shopping in Charlottesville here.
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August 2018 by Tonya M.
The store overall is fine. It's clean and well stocked. The only real issue is the Deli department. When I went there to pick up some deli meats I must have stood at the counter for 10 minutes trying to get either one of the 2 ladies there to address me. While I was waiting another customer got frustrated and left. I cleared my throat, and spoke loudly several times trying to get their attention. But they both continued to have their backs towards me while discussing their weekends. I was able to get a gentleman employee's attention and he came over to help me. He had been working in the prepared food section. This is not the first and only time this has occurred. If one of the gentlemen is there you get great customer service. But if one of the 2 ladies is there. Just forget it and go somewhere else. IF you can get their attention they won't cut the meat the way that you asked and they treat you as if you are "bothering" them with your presence. Very sad
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July 2018 by Sam F.
All the reasons I like My Harris Teeter, First off Mehgan the Omelette and Hot Bar Chef. Her omelets are cooked to perfection using a technique I'm going to be trying at home. Also since she cooks stuff for the hot bar, and I hope she reads this review, the tofu and veggie options are also on point. Cathy on Thursday Nights makes the most amazing Prime Rib dinner that you could dream of, for 10 bucks you get 10 oz of prime rib and two sides, this week it was veggies and mashed potatoes, I was very impressed. Don, the manager of the store is also a sweetheart, Since Harris Teeter has the option to order food items in advanced, I have no problem ordering a cheese plate ahead of time for a party, they typically sport a cheddar, a smoked gouda, and a baby swiss with a pile of grapes on top, perfect for your next foodie event. But the point of this updated review was and still is Mehgan's omelets, I'll be back on Sunday just for you!